Legacy Wholesale Flooring

★☆☆☆☆
  • 975 Rancheros Dr ste a

    San Marcos, CA 92069

    Map & Directions
  • 760-743-1100

About Legacy Wholesale Flooring

Hours
Daily 7am-7pm

Home & Garden

Home & Garden
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I never write reviews, as I always seem to be lucky and get great service everywhere I go. I live in San Marcos and want to keep my money local. I love supporting small business when possible.

Patrick was likeable out of the gate but once it came to delivering product and adhering to a schedule, the wheels came off. It did not help that he was rarely in the office and I had to deal with a female helper that clearly had kittle knowledge as to what was going on.

I would not do business with this company. There are other San Marcos flooring shops that are just as competitive and they deliver.

1
★☆☆☆☆

I never write reviews, as I always seem to be lucky and get great service everywhere I go. I live in San Marcos and want to keep my money local. I love supporting small business when possible.

Patrick was likeable out of the gate but once it came to delivering product and adhering to a schedule, the wheels came off. It did not help that he was rarely in the office and I had to deal with a female helper that clearly had kittle knowledge as to what was going on.

I would not do business with this company. There are other San Marcos flooring shops that are just as competitive and they deliver.

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The part where owner of the store Patrick McDonald sold us the laminate flooring was easy and pleasant, but that's the only good part in this story. Rest of it is a nightmare that still goes on. Patrick promise to have it in his store in San Marcos two weeks before Christmas, today is January 11 and my flooring is still not here. Being resident of Fallbrook I wouldn't expect that kind of treatment from another resident, but I guess it could happen anywhere this days.

The excuse I have heard from the owner was almost funny, "" I forgot to pick up your order from Los Angeles"", "" Sorry, I dropped the ball"", ""I will have it delivered to your home"", "" Can I bring it tomorrow morning instead of tonight?"", and last one "" I will be there in one hour"". I am tired of waiting, I can't make plans for installations, it messed up so many other people and their plans, and finally I have PAID for it in FULL!!! I will not recommend this business to anyone, unless he have it in the stock on the back of his store, otherwise, NO! Don't fall for his charm, he's a liar. Imagine of what I can do (if I was crook like him), with the money he's collecting from people and keeping it for month and half or two. The investment and profit could be incredible (not in your favor), so you decide.

0
★☆☆☆☆

The part where owner of the store Patrick McDonald sold us the laminate flooring was easy and pleasant, but that's the only good part in this story. Rest of it is a nightmare that still goes on. Patrick promise to have it in his store in San Marcos two weeks before Christmas, today is January 11 and my flooring is still not here. Being resident of Fallbrook I wouldn't expect that kind of treatment from another resident, but I guess it could happen anywhere this days.

The excuse I have heard from the owner was almost funny, "" I forgot to pick up your order from Los Angeles"", "" Sorry, I dropped the ball"", ""I will have it delivered to your home"", "" Can I bring it tomorrow morning instead of tonight?"", and last one "" I will be there in one hour"". I am tired of waiting, I can't make plans for installations, it messed up so many other people and their plans, and finally I have PAID for it in FULL!!! I will not recommend this business to anyone, unless he have it in the stock on the back of his store, otherwise, NO! Don't fall for his charm, he's a liar. Imagine of what I can do (if I was crook like him), with the money he's collecting from people and keeping it for month and half or two. The investment and profit could be incredible (not in your favor), so you decide.

.

The part where owner of the store Patrick McDonald sold us the laminate flooring was easy and pleasant, but that's the only good part in this story. Rest of it is a nightmare that still goes on. Patrick promise to have it in his store in San Marcos two weeks before Christmas, today is January 11 and my flooring is still not here. Being resident of Fallbrook I wouldn't expect that kind of treatment from another resident, but I guess it could happen anywhere this days.

The excuse I have heard from the owner was almost funny, " I forgot to pick up your order from Los Angeles", " Sorry, I dropped the ball", "I will have it delivered to your home", " Can I bring it tomorrow morning instead of tonight?", and last one " I will be there in one hour". I am tired of waiting, I can't make plans for installations, it messed up so many other people and their plans, and finally I have PAID for it in FULL!!! I will not recommend this business to anyone, unless he have it in the stock on the back of his store, otherwise, NO! Don't fall for his charm, he's a liar. Imagine of what I can do (if I was crook like him), with the money he's collecting from people and keeping it for month and half or two. The investment and profit could be incredible (not in your favor), so you decide.

0
★☆☆☆☆

The part where owner of the store Patrick McDonald sold us the laminate flooring was easy and pleasant, but that's the only good part in this story. Rest of it is a nightmare that still goes on. Patrick promise to have it in his store in San Marcos two weeks before Christmas, today is January 11 and my flooring is still not here. Being resident of Fallbrook I wouldn't expect that kind of treatment from another resident, but I guess it could happen anywhere this days.

The excuse I have heard from the owner was almost funny, " I forgot to pick up your order from Los Angeles", " Sorry, I dropped the ball", "I will have it delivered to your home", " Can I bring it tomorrow morning instead of tonight?", and last one " I will be there in one hour". I am tired of waiting, I can't make plans for installations, it messed up so many other people and their plans, and finally I have PAID for it in FULL!!! I will not recommend this business to anyone, unless he have it in the stock on the back of his store, otherwise, NO! Don't fall for his charm, he's a liar. Imagine of what I can do (if I was crook like him), with the money he's collecting from people and keeping it for month and half or two. The investment and profit could be incredible (not in your favor), so you decide.

.

The part where owner of the store Patrick McDonald sold us the laminate flooring was easy and pleasant, but that's the only good part in this story. Rest of it is a nightmare that still goes on. Patrick promise to have it in his store in San Marcos two weeks before Christmas, today is January 11 and my flooring is still not here. Being resident of Fallbrook I wouldn't expect that kind of treatment from another resident, but I guess it could happen anywhere this days.

The excuse I have heard from the owner was almost funny, " I forgot to pick up your order from Los Angeles", " Sorry, I dropped the ball", "I will have it delivered to your home", " Can I bring it tomorrow morning instead of tonight?", and last one " I will be there in one hour". I am tired of waiting, I can't make plans for installations, it messed up so many other people and their plans, and finally I have PAID for it in FULL!!! I will not recommend this business to anyone, unless he have it in the stock on the back of his store, otherwise, NO! Don't fall for his charm, he's a liar. Imagine of what I can do (if I was crook like him), with the money he's collecting from people and keeping it for month and half or two. The investment and profit could be incredible (not in your favor), so you decide.

1
★☆☆☆☆

The part where owner of the store Patrick McDonald sold us the laminate flooring was easy and pleasant, but that's the only good part in this story. Rest of it is a nightmare that still goes on. Patrick promise to have it in his store in San Marcos two weeks before Christmas, today is January 11 and my flooring is still not here. Being resident of Fallbrook I wouldn't expect that kind of treatment from another resident, but I guess it could happen anywhere this days.

The excuse I have heard from the owner was almost funny, " I forgot to pick up your order from Los Angeles", " Sorry, I dropped the ball", "I will have it delivered to your home", " Can I bring it tomorrow morning instead of tonight?", and last one " I will be there in one hour". I am tired of waiting, I can't make plans for installations, it messed up so many other people and their plans, and finally I have PAID for it in FULL!!! I will not recommend this business to anyone, unless he have it in the stock on the back of his store, otherwise, NO! Don't fall for his charm, he's a liar. Imagine of what I can do (if I was crook like him), with the money he's collecting from people and keeping it for month and half or two. The investment and profit could be incredible (not in your favor), so you decide.

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Although Patrick was initially helpful, I would not recommend this company for flooring. They started a 5 day project for 2 days, didnt show up the next couple of days- we had to call and were told there was product delay. That happened again 3 more times. During the delay our whole master bedroom was not in use. Their planning is poor. Subsequently the master floor was placed then there were further delays- 2-3 weeks. Patrick did try to compensate by providing the carpet for free however that has yet to occur and Im not holding my breath. A 5 day project- hardwood flooring and carpet partially completed 2 months later and we have seen no carpet. I would not recommend this organization, we are sad to not have carpeting and incomplete baseboard work. We are disappointed in lack of planning, organization and ability to inform us of whether or not they will show up.

2
★★☆☆☆

Although Patrick was initially helpful, I would not recommend this company for flooring. They started a 5 day project for 2 days, didnt show up the next couple of days- we had to call and were told there was product delay. That happened again 3 more times. During the delay our whole master bedroom was not in use. Their planning is poor. Subsequently the master floor was placed then there were further delays- 2-3 weeks. Patrick did try to compensate by providing the carpet for free however that has yet to occur and Im not holding my breath. A 5 day project- hardwood flooring and carpet partially completed 2 months later and we have seen no carpet. I would not recommend this organization, we are sad to not have carpeting and incomplete baseboard work. We are disappointed in lack of planning, organization and ability to inform us of whether or not they will show up.

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