A Sonoma Florist

★☆☆☆☆

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Heuer's Florist

536 5th St Eureka, CA

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Wildberries Marketplace

747 13th St Arcata, CA

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Rude and unreliable - this doesn't even touch the surface of my experience with this "premium florist.' I found this florist on the Internet as I wanted to send some flowers to a friend who had just lost their family member. I saw their "about us" statement and it seamed like they were a nice shop who would take care of my friends difficult time. I placed an order on line and thought all was well. I called my friend a few days later as I had not heard from them and they said they never got the flowers. I called wondering where the flowers were and the "premium florist" said "they would look into it and get back to me," I said thank you and did not hear back from them for a few days. This continued on a few more times before I had enough and demanded a refund. The "premium florist" told me the only refund they issue is a house refund so now to get my moneys worth I need to shop through them again however I didn't get the product in the first place... how does this work.My recommendation... DO NOT SHOP THROUGH THEM!!!

1
★☆☆☆☆

Rude and unreliable - this doesn't even touch the surface of my experience with this "premium florist.' I found this florist on the Internet as I wanted to send some flowers to a friend who had just lost their family member. I saw their "about us" statement and it seamed like they were a nice shop who would take care of my friends difficult time. I placed an order on line and thought all was well. I called my friend a few days later as I had not heard from them and they said they never got the flowers. I called wondering where the flowers were and the "premium florist" said "they would look into it and get back to me," I said thank you and did not hear back from them for a few days. This continued on a few more times before I had enough and demanded a refund. The "premium florist" told me the only refund they issue is a house refund so now to get my moneys worth I need to shop through them again however I didn't get the product in the first place... how does this work.My recommendation... DO NOT SHOP THROUGH THEM!!!

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