Fast Water Heater Co

★★★★☆
  • 1961 Arnold Industrial Way

    Concord, CA 94520

    Map & Directions
  • 925-521-9701

About Fast Water Heater Co

Details
Hours
Sat-Sun 8am-5pm, Mon-Fri 7am-8pm
4.2 5
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The Home Depot claims same-day water heater installation is available in most areas, if called before noon. We contacted The Home Depot on Friday afternoon and got scheduled the earliest installation appointment for Monday, the installation being done by Fast Water Heater Company. The installation cost estimate was $392 plus the price of the water heater, with a disclaimer that there may be extra charges. Later we were notified that they postponed the installation appointment to Tuesday.
On Tuesday one big and strongly built representative came to our house, said that he didnt come to do the installation (as originally scheduled) but to give us a proposal, and that he cannot do the work anyway, because he needs a second man for the job. In his proposal the installation cost jumped from $392 to $1,148. When we inquired at the Fast Water Heater Company they responded that all items in the proposal were correct, including the charge for the second man (item code I8, cost $119).
Needless to say that after this bait and switch experience we looked for another plumber and found one who was honest, skilled, and didnt need a second man. He also installed a higher grade water heater than Home Depot would have.

1
★☆☆☆☆

The Home Depot claims same-day water heater installation is available in most areas, if called before noon. We contacted The Home Depot on Friday afternoon and got scheduled the earliest installation appointment for Monday, the installation being done by Fast Water Heater Company. The installation cost estimate was $392 plus the price of the water heater, with a disclaimer that there may be extra charges. Later we were notified that they postponed the installation appointment to Tuesday.
On Tuesday one big and strongly built representative came to our house, said that he didnt come to do the installation (as originally scheduled) but to give us a proposal, and that he cannot do the work anyway, because he needs a second man for the job. In his proposal the installation cost jumped from $392 to $1,148. When we inquired at the Fast Water Heater Company they responded that all items in the proposal were correct, including the charge for the second man (item code I8, cost $119).
Needless to say that after this bait and switch experience we looked for another plumber and found one who was honest, skilled, and didnt need a second man. He also installed a higher grade water heater than Home Depot would have.

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Fast and efficient service. Answered all of my questions thoroughly. Arrived and completed job as promised.

5
★★★★★

Fast and efficient service. Answered all of my questions thoroughly. Arrived and completed job as promised.

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polite, honest and very professional. My water heater went out and I called around 8 am and my heater was fixed by noon. It could have cost well over $1000 to get the water heater fixed but after Art inspected it he found that it was a simple and fairly inexpensive repair.

5
★★★★★

polite, honest and very professional. My water heater went out and I called around 8 am and my heater was fixed by noon. It could have cost well over $1000 to get the water heater fixed but after Art inspected it he found that it was a simple and fairly inexpensive repair.

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Found my 7-yr old water heater leaking on the New Year's eve. Called Fast Water Heater Company using the phone number on the Home Depot website. Talked to Jake and made a schedule on the phone. Since it's New Year's Day, didn't want to spoil others' fun. So, scheduled it on Monday, 1/3. I actually called Jake back twice with questions and a change in the order. He's patiently taking care of it.

Art, the technician/installer, came as scheduled. Ran through the list and recommendations. Art then started working on replacing the leaking water heater with the new one. A couple of hours later, I have hot water running again. Art explained how to operate the water heater and answered all my questions, too. Great job. Thanks, Art. Thanks Fast Water Heater Co. Highly recommended.

5
★★★★★

Found my 7-yr old water heater leaking on the New Year's eve. Called Fast Water Heater Company using the phone number on the Home Depot website. Talked to Jake and made a schedule on the phone. Since it's New Year's Day, didn't want to spoil others' fun. So, scheduled it on Monday, 1/3. I actually called Jake back twice with questions and a change in the order. He's patiently taking care of it.

Art, the technician/installer, came as scheduled. Ran through the list and recommendations. Art then started working on replacing the leaking water heater with the new one. A couple of hours later, I have hot water running again. Art explained how to operate the water heater and answered all my questions, too. Great job. Thanks, Art. Thanks Fast Water Heater Co. Highly recommended.

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This is an excellent company. Fast, efficient and friendly technicians. I called them at 8:30 for an appointment (same day). The technician arrived at 9:30 and was done by 11:30am.
I would highly recommend this company.

5
★★★★★

This is an excellent company. Fast, efficient and friendly technicians. I called them at 8:30 for an appointment (same day). The technician arrived at 9:30 and was done by 11:30am.
I would highly recommend this company.

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