Papers & Petals Bridal

★★★☆☆

About Papers & Petals Bridal

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A wedding is supposed to be the most joyous occasion ever. Not in this case. Papers & Petals in Antioch, CA has been nothing but a NIGHTMARE!!! It's 3 weeks until my wedding not only is my dress still not here but my bridesmaids (6), jr. bridesmaids (2) and mother of the groom's dresses aren't here either! I wish I had read reviews of this place before hand! The "co-owner" who run the shop there is a COMPLETE idiot and a compulsive liar. My dress was supposed to be here 3 weeks ago and all the other dresses the week to follow. The day my dress was supposed to be in she started with excuse #1 then when my dress was supposed to be there again excuse #2, now we're on try 5 and it's "well, I recieve everything COD, so I have to close the shop down and go get a cashier's check because they don't tell me the price before they come". I called UPS today got the COD price called and gave it to her. Well now we're still waiting, when the dresses comes we're checking for damage and getting the dresses the hell out of there!!! To top things off I was measured COMPLETELY wrong and when my dress gets here there's a 90% chance it will be too small. If the dresses aren't here by the end of this week we're bringing in a lawyer and we ARE calling the business bureau.
BTW, this store branch is closing down now, looking for another location . . . So if you're planning on getting married and actually want a dress before the wedding happens STAY CLEAR OF THIS PLACE!!!

0
★☆☆☆☆

A wedding is supposed to be the most joyous occasion ever. Not in this case. Papers & Petals in Antioch, CA has been nothing but a NIGHTMARE!!! It's 3 weeks until my wedding not only is my dress still not here but my bridesmaids (6), jr. bridesmaids (2) and mother of the groom's dresses aren't here either! I wish I had read reviews of this place before hand! The "co-owner" who run the shop there is a COMPLETE idiot and a compulsive liar. My dress was supposed to be here 3 weeks ago and all the other dresses the week to follow. The day my dress was supposed to be in she started with excuse #1 then when my dress was supposed to be there again excuse #2, now we're on try 5 and it's "well, I recieve everything COD, so I have to close the shop down and go get a cashier's check because they don't tell me the price before they come". I called UPS today got the COD price called and gave it to her. Well now we're still waiting, when the dresses comes we're checking for damage and getting the dresses the hell out of there!!! To top things off I was measured COMPLETELY wrong and when my dress gets here there's a 90% chance it will be too small. If the dresses aren't here by the end of this week we're bringing in a lawyer and we ARE calling the business bureau.
BTW, this store branch is closing down now, looking for another location . . . So if you're planning on getting married and actually want a dress before the wedding happens STAY CLEAR OF THIS PLACE!!!

Pros: my dress is beautiful, if only I could see it in person!

Cons: Excuses, she lies, and floats on your money!!!

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Although Papers and Petals looks small from the outside, it has countless bridal gowns, bridesmaid's dresses, and formal gowns in stock, and can order anything that is not in the store! Because of it's size, it doesn't prove to be as overwhelming as some of the large chain bridal stores, and allows for a more personal expereince. The manager, Jessica, is friendly and helpful and worked with us to find my perfect wedding dress and a beautiful mother-of-the-bride dress! The store also sells veils, shoes and other accessories, takes care of alterations, and will steam all the garments before pick up. The prices of the dresses and alterations are competitive with other bridal shops. We were very happy with our experience at Papers and Petals!

2
★★★★★

Although Papers and Petals looks small from the outside, it has countless bridal gowns, bridesmaid's dresses, and formal gowns in stock, and can order anything that is not in the store! Because of it's size, it doesn't prove to be as overwhelming as some of the large chain bridal stores, and allows for a more personal expereince. The manager, Jessica, is friendly and helpful and worked with us to find my perfect wedding dress and a beautiful mother-of-the-bride dress! The store also sells veils, shoes and other accessories, takes care of alterations, and will steam all the garments before pick up. The prices of the dresses and alterations are competitive with other bridal shops. We were very happy with our experience at Papers and Petals!

Pros: Personal experience, selection, location

Cons: Limited staff during busy times

 

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