Thaddous Archie, DDS

★☆☆☆☆
  • 8013 Laguna Blvd 2

    Elk Grove, CA 95758

    Map & Directions
  • 916-691-6020

About Thaddous Archie, DDS

Categories
Hours
Mon-Tue 9am-7:30pm, Wed 12pm-8pm, Thu 9am-6pm, Sat 10am-3pm

Health & Medical

Health & Medical
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I went to this office because I had a good experience 8 years ago. Well, things have changed.
The first thing I did was sign up for a dental plan that I saw advertised on their website. Considering the source, I assumed I would be covered. Not to mention I double checked when setting my appointment.
I only wanted a cleaning and 2 X-rays. I told the assistant and she made a note. I was given 4 x-rays and charged for their mistake. No worries, she was nice, so I paid at the end of my visit. Now, 4 months later, I get a call saying they are sending me to collections for an unpaid bill. I let the caller know I had proof of payment and would send it over. The lady (Marcela) was VERY RUDE and kept insinuating that I was lying. I have never been so Frustrated with the way a discrepency this big has been handled by office staff!!!
I WILL NEVER GO THERE AGAIN!!!!

0
★☆☆☆☆

I went to this office because I had a good experience 8 years ago. Well, things have changed.
The first thing I did was sign up for a dental plan that I saw advertised on their website. Considering the source, I assumed I would be covered. Not to mention I double checked when setting my appointment.
I only wanted a cleaning and 2 X-rays. I told the assistant and she made a note. I was given 4 x-rays and charged for their mistake. No worries, she was nice, so I paid at the end of my visit. Now, 4 months later, I get a call saying they are sending me to collections for an unpaid bill. I let the caller know I had proof of payment and would send it over. The lady (Marcela) was VERY RUDE and kept insinuating that I was lying. I have never been so Frustrated with the way a discrepency this big has been handled by office staff!!!
I WILL NEVER GO THERE AGAIN!!!!

.

I didn't get her name, but she was one of the rudest front desk clerk ever!!!!! I've heard so much good things about this office so decided to try it, everyone was great until the fat clerk lady rudely told me that they didn't have an appointment later then 4 and if i was late then i can take my business else where. I called back to talk to Dr. Archie and she refused to let me talk to anyone else. I will never recommend this place nor return.

0
★☆☆☆☆

I didn't get her name, but she was one of the rudest front desk clerk ever!!!!! I've heard so much good things about this office so decided to try it, everyone was great until the fat clerk lady rudely told me that they didn't have an appointment later then 4 and if i was late then i can take my business else where. I called back to talk to Dr. Archie and she refused to let me talk to anyone else. I will never recommend this place nor return.

Pros: nice Doctors

Cons: Poor front clerk service

 

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