Valley Presbyterian Hospital

★★★☆☆
Caring For A Lifetime. For More Than 45 Years; Valley Presbyterian Hospital Has Been Responding To The Healthcare Needs Of Our Community
  • 15107 Vanowen St

    Van Nuys, CA 91405

    Map & Directions
  • 818-782-6600

About Valley Presbyterian Hospital

Hours
Daily 24 Hours

Health & Medical

Health & Medical
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3.0 2
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My 7 mos old son suddenly developed an allergy while we were attending a party. He had big round patches all over his body and face and my sister who is a nurse told me to bring him to a doctor right away because the allergy may progress and he might go into anaphylactic shock. The nearest hospital was Valley Presbyterian so we brought him into the emergency room, and after the initial form filling and documents signing it took us about 30 mins of waiting before we were called in. After the initial examination and a sermon from the nurse that we should watch out with what we feed our baby, we were directed to the fast track department where we were told to sit and wait in a waiting room. All this time my son was very uncomfortable and keeps on scratching the rashes in his face. Its a good thing that my wife had with her a hydrocortisone ointment and we applied it on my son's face, upper torso and legs to at least relieve him of the itchiness. After another hour of waiting the rashes subsided and my sons face started to lose the swelling. By this time we were all very hungry (it was already 10:30 PM) and we ran out of milk to feed my son. So I stood up and went to the nurse station where I spoke politely to somebody who looked like a Filipino male nurse and I told him that my baby seemed well already and we want to go home. This nurse told me to wait because he was still talking with another hospital personnel in the station. I can assure you that the conversation they were having had nothing to do with hospital business. After 10 mins of waiting another patient whom we thought was already in the examination room (she was called just as we arrived in the fast track department waiting room) came out and stated that she also wants to go home. Apparently she told us that after her name was called she was directed to another room where she waited once more. Her baby also ran out of milk from waiting and they were also very hungry. So after over 2 hours in Valley Presbyterian Hospital's emergency service we walked out with the other patient without having our children examined. I just felt that I need to publish this review to help other people who might make a mistake of bringing a patient to this hospital and end up losing the life of that patient. I honestly believe that the patient's life is not a priority of this hospital.

0
★☆☆☆☆

My 7 mos old son suddenly developed an allergy while we were attending a party. He had big round patches all over his body and face and my sister who is a nurse told me to bring him to a doctor right away because the allergy may progress and he might go into anaphylactic shock. The nearest hospital was Valley Presbyterian so we brought him into the emergency room, and after the initial form filling and documents signing it took us about 30 mins of waiting before we were called in. After the initial examination and a sermon from the nurse that we should watch out with what we feed our baby, we were directed to the fast track department where we were told to sit and wait in a waiting room. All this time my son was very uncomfortable and keeps on scratching the rashes in his face. Its a good thing that my wife had with her a hydrocortisone ointment and we applied it on my son's face, upper torso and legs to at least relieve him of the itchiness. After another hour of waiting the rashes subsided and my sons face started to lose the swelling. By this time we were all very hungry (it was already 10:30 PM) and we ran out of milk to feed my son. So I stood up and went to the nurse station where I spoke politely to somebody who looked like a Filipino male nurse and I told him that my baby seemed well already and we want to go home. This nurse told me to wait because he was still talking with another hospital personnel in the station. I can assure you that the conversation they were having had nothing to do with hospital business. After 10 mins of waiting another patient whom we thought was already in the examination room (she was called just as we arrived in the fast track department waiting room) came out and stated that she also wants to go home. Apparently she told us that after her name was called she was directed to another room where she waited once more. Her baby also ran out of milk from waiting and they were also very hungry. So after over 2 hours in Valley Presbyterian Hospital's emergency service we walked out with the other patient without having our children examined. I just felt that I need to publish this review to help other people who might make a mistake of bringing a patient to this hospital and end up losing the life of that patient. I honestly believe that the patient's life is not a priority of this hospital.

Pros: Location is very accessible

Cons: Emergency service is terrilble

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I had my first baby back in July 08 and gallstone surgery on Oct 08.Both times I stayed at Valley presbyterian hospital. The doctors, Labor delivery nurse and the OR nurse they were great, competent and supportive.highly recommended.

2
★★★★★

I had my first baby back in July 08 and gallstone surgery on Oct 08.Both times I stayed at Valley presbyterian hospital. The doctors, Labor delivery nurse and the OR nurse they were great, competent and supportive.highly recommended.

Pros: service

Cons: food

 

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