Auto Glass Now

★★★☆☆
  • 863 Bryant St

    San Francisco, CA 94103

    Map & Directions
  • 415-431-1212

About Auto Glass Now

Details
Hours
Mon-Fri 8am-6pm, Sat 8am-2pm

Home & Garden

Home & Garden
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Friendly and great customer service. Love that you are open late and very convenient. Was here for 30minutes and my car was fixed to new! And affordable for out of pocket expenses.

5
★★★★★

Friendly and great customer service. Love that you are open late and very convenient. Was here for 30minutes and my car was fixed to new! And affordable for out of pocket expenses.

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I was so grateful for the speed of service and for the friendly attitude.

2
★★★★★

I was so grateful for the speed of service and for the friendly attitude.

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I am very pleased with Glass Pros work and they were very nice to me and helpful. I did not have to worry about anything else. They gave me peace of mind I will come back again. Dexter James, San Francisco, CA

5
★★★★★

I am very pleased with Glass Pros work and they were very nice to me and helpful. I did not have to worry about anything else. They gave me peace of mind I will come back again. Dexter James, San Francisco, CA

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Great service, Great prices and good customer service. I will definitely recommend my family and friends to go here. Rodeo Medul, Daly City, CA

2
★★★★★

Great service, Great prices and good customer service. I will definitely recommend my family and friends to go here. Rodeo Medul, Daly City, CA

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they were very nice to me and helpful. I did not have to worry about anything else. They gave me peace of mind something I needed very much. I would refer them to everybody and will come back again.

2
★★★★★

they were very nice to me and helpful. I did not have to worry about anything else. They gave me peace of mind something I needed very much. I would refer them to everybody and will come back again.

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Frank was very personable. Fine waiting room for the 1 hour of work, even offered tea! Happy to receive the car with windshield work all clean.

5
★★★★★

Frank was very personable. Fine waiting room for the 1 hour of work, even offered tea! Happy to receive the car with windshield work all clean.

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Despite reading some of the mixed reviews , I made the choice to choose GLASS PRO and I am Happy to say that I had great service and I saved some considerable money compared to other companies..

2
★★★★☆

Despite reading some of the mixed reviews , I made the choice to choose GLASS PRO and I am Happy to say that I had great service and I saved some considerable money compared to other companies..

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I needed my winshield repaired and scheduled an appointment at my work. After waiting several hours past the technician's scheduled arrival time I called and was told he would not be out that day. The technician showed up the next day two hours later than the scheduled time. I was given an unreadable receipt and had to insist that they send me one, they eventually did. Two months later the windshield developed a stress crack. I called and was told the managers were out and they would call me back within an hour. I waited over 24 hours without a call back and eventually I called them again. I was told that my area was no longer in the SF jurisdiction but Oakland would handle it. The person got the Oakland manager on the phone who then had a heated argument with his guy in the field over him having to come out and look at my windshield. After reading the other abysmal reviews here as well as other places on the net, I decided to cut my losses and not waste my time attempting to get this worked out with them. I wish I had read these other reviews before I decided to use these guys!

0
★☆☆☆☆

I needed my winshield repaired and scheduled an appointment at my work. After waiting several hours past the technician's scheduled arrival time I called and was told he would not be out that day. The technician showed up the next day two hours later than the scheduled time. I was given an unreadable receipt and had to insist that they send me one, they eventually did. Two months later the windshield developed a stress crack. I called and was told the managers were out and they would call me back within an hour. I waited over 24 hours without a call back and eventually I called them again. I was told that my area was no longer in the SF jurisdiction but Oakland would handle it. The person got the Oakland manager on the phone who then had a heated argument with his guy in the field over him having to come out and look at my windshield. After reading the other abysmal reviews here as well as other places on the net, I decided to cut my losses and not waste my time attempting to get this worked out with them. I wish I had read these other reviews before I decided to use these guys!

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I HAD MY DOOR WIDOW REPAIRED 2/22/10 AT THE SHOP ON BRYANT STREET THEY WERE THE BEST PRICE FOR TAKING MY CAR & IT TOOK ONLY 45 MIN. AND I WAS LEAVING WITH A NEW GLASS. THEY VAC. ALL THE BROKEN GLASS TOO. -EUGENE

2
★★★★☆

I HAD MY DOOR WIDOW REPAIRED 2/22/10 AT THE SHOP ON BRYANT STREET THEY WERE THE BEST PRICE FOR TAKING MY CAR & IT TOOK ONLY 45 MIN. AND I WAS LEAVING WITH A NEW GLASS. THEY VAC. ALL THE BROKEN GLASS TOO. -EUGENE

Pros: DEPENDABLE BEST PRICE.

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I STARTED A BRAND NEW JOB THE SAME DAY MY WINDOW WAS BROKEN FROM THEFT AND I DIDNT HAVE MUCH MONEY FOR THIS UNEXPECTED EXPENSE OR AND I COULDNT MESS UP MY NEW JOB. I CALLED GLASS PRO AND MARCO TOOK MY CAR WITH IN THE HOUR THAT I CALLED. WHEN I GOT THERE HE WAS COMPASSIONATE ABOUT MY SITUATION AND HELPED ME WITH THE LOWEST PRICE AND I WAS OUT OF THERE IN NO TIME AND ON MY WAY TO MY NEW JOB! THEY SAVED MY LIFE , MY JOB AND MY POCKETS ! YEAH!!!

2
★★★★★

I STARTED A BRAND NEW JOB THE SAME DAY MY WINDOW WAS BROKEN FROM THEFT AND I DIDNT HAVE MUCH MONEY FOR THIS UNEXPECTED EXPENSE OR AND I COULDNT MESS UP MY NEW JOB. I CALLED GLASS PRO AND MARCO TOOK MY CAR WITH IN THE HOUR THAT I CALLED. WHEN I GOT THERE HE WAS COMPASSIONATE ABOUT MY SITUATION AND HELPED ME WITH THE LOWEST PRICE AND I WAS OUT OF THERE IN NO TIME AND ON MY WAY TO MY NEW JOB! THEY SAVED MY LIFE , MY JOB AND MY POCKETS ! YEAH!!!

Pros: THEY FIXED MY CAR LAST MINUTE , FAST AND GREAT PRICE

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I really recommend them, I thought they were professional and also very reasonable and my car looks the same as it was before it was broken in to. They even vacuumed my car.

2
★★★★★

I really recommend them, I thought they were professional and also very reasonable and my car looks the same as it was before it was broken in to. They even vacuumed my car.

Pros: They got my car done in no time and they gave a great price.

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It was only supposed to take an hour and a half but they strung me along for two days with a variety of excuses. I went four times to pick up the car (having called before hand and given a pickup time). They didn?t have the simple courtesy of letting me know before I got there that it would not be ready at said time. After two days of been jerked around, I drove my windshield less car down the street to MAZ who completed the job in just one hour.\n\nYes, they are cheap relative to other business, but I found out later that they use a poor grade of glass (hence the lower price). On three of my pick up attempts they told me that the windshield they ordered was defective. This is quite plausible given the low quality of glass they use. \n\nTo round out their dysfunctional operation, the women in charge (Jennifer), yells and screams at the workers constantly. \n

0
★☆☆☆☆

It was only supposed to take an hour and a half but they strung me along for two days with a variety of excuses. I went four times to pick up the car (having called before hand and given a pickup time). They didn?t have the simple courtesy of letting me know before I got there that it would not be ready at said time. After two days of been jerked around, I drove my windshield less car down the street to MAZ who completed the job in just one hour.\n\nYes, they are cheap relative to other business, but I found out later that they use a poor grade of glass (hence the lower price). On three of my pick up attempts they told me that the windshield they ordered was defective. This is quite plausible given the low quality of glass they use. \n\nTo round out their dysfunctional operation, the women in charge (Jennifer), yells and screams at the workers constantly. \n

Cons: Everything

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Had my windsheild replaced and it leaked fisrt rain. So I had to take it to them to fix. Now I am paying for their poor installation with my time and gas. I hope it is done right the second time!

0
★☆☆☆☆

Had my windsheild replaced and it leaked fisrt rain. So I had to take it to them to fix. Now I am paying for their poor installation with my time and gas. I hope it is done right the second time!

Pros: Come to you

Cons: If they screw up you have to go to them.

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Need my windshield replaced but didn't have a lot of money. GlassPro gave me the best price around. The staff was very friendly and helpful.

2
★★★★★

Need my windshield replaced but didn't have a lot of money. GlassPro gave me the best price around. The staff was very friendly and helpful.

Pros: Prices, Service

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After my door glass was busted out, the technician from Glass Pro came to my location, replaced the door glass and vacuumed up all of the broken glass. The price was the best in town.

2
★★★★★

After my door glass was busted out, the technician from Glass Pro came to my location, replaced the door glass and vacuumed up all of the broken glass. The price was the best in town.

Pros: Quality, Price

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The staff was very helpful and the technicians were very professional. I was able to get my windshield repalced without having to cancel an important appointment.

2
★★★★★

The staff was very helpful and the technicians were very professional. I was able to get my windshield repalced without having to cancel an important appointment.

Pros: Customer service

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DO NOT GO TO GLASSPRO. Valerie was horrible. The asian male manager that works there is horrible\r\n\r\nThey knowingly (per the mechanic), installed a defective piece of glass on my driver side window. The DOOR WOULD NOT CLOSE AND THEY SAID THAT IT WAS MY FAULT BECAUSE I TRIED TO OPEN THE WINDOW (they didn't say do not open the window). They told me to let the glue dry and come back in two days (the door did not close).\r\n\r\nI come back in two days and Valerie says to me, without looking at my car 'your car is broken, i've tried to fix it and i will not continue to fix your car for free'. I'm sorry but when a door doesn't close, that doesn't mean it's fixed. I argue with her and she continues to yell at me. She then asks her mechanic what's wrong with my car and he goes, oh no, the glass was defective not the car (he knew this as he installed the glass the first time?). They agree to fix my car but VALERIE NEVER APOLOGIZED FOR BEING A BIOTCH. DO NOT GO TO GLASS PRO.

0
★☆☆☆☆

DO NOT GO TO GLASSPRO. Valerie was horrible. The asian male manager that works there is horrible\r\n\r\nThey knowingly (per the mechanic), installed a defective piece of glass on my driver side window. The DOOR WOULD NOT CLOSE AND THEY SAID THAT IT WAS MY FAULT BECAUSE I TRIED TO OPEN THE WINDOW (they didn't say do not open the window). They told me to let the glue dry and come back in two days (the door did not close).\r\n\r\nI come back in two days and Valerie says to me, without looking at my car 'your car is broken, i've tried to fix it and i will not continue to fix your car for free'. I'm sorry but when a door doesn't close, that doesn't mean it's fixed. I argue with her and she continues to yell at me. She then asks her mechanic what's wrong with my car and he goes, oh no, the glass was defective not the car (he knew this as he installed the glass the first time?). They agree to fix my car but VALERIE NEVER APOLOGIZED FOR BEING A BIOTCH. DO NOT GO TO GLASS PRO.

Pros: horrible customer service

Cons: valerie, horrible customer service, customer is always wrong wrong wrong

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Note, all the positive reviews are for side windows. I had a windshield replaced here that was a total piece of junk. In 2 weeks, I have tiny chips and a long krack, each from a separate incident. Anything that hits the windshield, marks it. Have picked up more windshield damage in 2 weeks, than in the last 40years of driving! Went back to them, and the Service Manager (Valerie?) totally stonewalled us. She said it was just bad luck and the glass meets US Fed Regs. How can they say something like that? Who has ever picked up this much damage is a few weeks? The glass was junk and they will not admit to it. You'd think they would at least offer to cover the installation, if we were to buy a better quality windshield (unbeknownest to us, they installed a notoriously lousy windshield by Safelite). Talked to her manager, the same story line. I guess they think I am lieing and that I went carved all the chips and the krack in myself.\r\n\r\nSide windows are not subject to damage on the road like a windshield. Glass Pro is cheap, so I can understand why folks would go there for break-in repairs. Just plan on having to take a shower after doing business with these people. Sleaze.

0
★☆☆☆☆

Note, all the positive reviews are for side windows. I had a windshield replaced here that was a total piece of junk. In 2 weeks, I have tiny chips and a long krack, each from a separate incident. Anything that hits the windshield, marks it. Have picked up more windshield damage in 2 weeks, than in the last 40years of driving! Went back to them, and the Service Manager (Valerie?) totally stonewalled us. She said it was just bad luck and the glass meets US Fed Regs. How can they say something like that? Who has ever picked up this much damage is a few weeks? The glass was junk and they will not admit to it. You'd think they would at least offer to cover the installation, if we were to buy a better quality windshield (unbeknownest to us, they installed a notoriously lousy windshield by Safelite). Talked to her manager, the same story line. I guess they think I am lieing and that I went carved all the chips and the krack in myself.\r\n\r\nSide windows are not subject to damage on the road like a windshield. Glass Pro is cheap, so I can understand why folks would go there for break-in repairs. Just plan on having to take a shower after doing business with these people. Sleaze.

Pros: cheap

Cons: cheap because they use cheap parts

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When my car was broken into, I was completely upset. I was even more upset when I began getting quotes on replacing the passenger door glass. Everywhere I called quoated me at least $260. However, when I called GlassPro, I felt as though my prayers had been answered. They replaced my window for $130, half of what any other place had quoted! And in addition, they were so helpful and nice. I've never received such amazing customer service before. I'm a messy person and they tidied up the front of my car quite a bit, even vacuuming out the broken glass bits. My car looked better when I picked it up than it had before it was broken into!\r\nThey fixed it the same day, in roughly an hour, and it was so convenient.\r\n\r\nI actually signed up for City Search just to give a positive review of this place. That's how great it was.

2
★★★★★

When my car was broken into, I was completely upset. I was even more upset when I began getting quotes on replacing the passenger door glass. Everywhere I called quoated me at least $260. However, when I called GlassPro, I felt as though my prayers had been answered. They replaced my window for $130, half of what any other place had quoted! And in addition, they were so helpful and nice. I've never received such amazing customer service before. I'm a messy person and they tidied up the front of my car quite a bit, even vacuuming out the broken glass bits. My car looked better when I picked it up than it had before it was broken into!\r\nThey fixed it the same day, in roughly an hour, and it was so convenient.\r\n\r\nI actually signed up for City Search just to give a positive review of this place. That's how great it was.

Pros: Price, Repair time, Convenience, Customer Service

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If you make an appointment.....Don't expect it to be honored....... I had one....Nobody showed up....I called and got ""Oh, they will have the glass tomorrow"". It was like I was doing them a favor by patronizing them....Meanwhile....I have to park a car outside with a broken window. Think of things like this when times are slow Val. . . . . .

0
★☆☆☆☆

If you make an appointment.....Don't expect it to be honored....... I had one....Nobody showed up....I called and got ""Oh, they will have the glass tomorrow"". It was like I was doing them a favor by patronizing them....Meanwhile....I have to park a car outside with a broken window. Think of things like this when times are slow Val. . . . . .

Pros: Fairly low prices

Cons: It's the Wal Mart of glass shops with worst customer service.

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customer service is horrendous (rather than tell me that the wait would be long so that I could go back to work they strung me along for over 3 hours) and when they damaged my car they refused to make repairs.

0
★☆☆☆☆

customer service is horrendous (rather than tell me that the wait would be long so that I could go back to work they strung me along for over 3 hours) and when they damaged my car they refused to make repairs.

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Don't believe in the price they quoted and don't be fooled by the whole page ad in the yellow page. Wrong window is a very typical mistake and the windows they put onto your car are the worst you can have. Wait til the rain season and you will be sorry to shop here. They will try their best to blame the customers.

0
★☆☆☆☆

Don't believe in the price they quoted and don't be fooled by the whole page ad in the yellow page. Wrong window is a very typical mistake and the windows they put onto your car are the worst you can have. Wait til the rain season and you will be sorry to shop here. They will try their best to blame the customers.

Cons: Tons

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This establishment should be ashamed of themselves. A terrible overall experience! Not one good thing I could say. They should call themselves GLASS AMATEURS! The people scheduling forget to actually put you ON the schedule when they say they did, they put on the WRONG window and then have the audacity to act like it isn't a big deal. Idiots. Beware.

0
★☆☆☆☆

This establishment should be ashamed of themselves. A terrible overall experience! Not one good thing I could say. They should call themselves GLASS AMATEURS! The people scheduling forget to actually put you ON the schedule when they say they did, they put on the WRONG window and then have the audacity to act like it isn't a big deal. Idiots. Beware.

Cons: bad service

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they do not guarentee their work,,need to speak better english

0
★☆☆☆☆

they do not guarentee their work,,need to speak better english

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After my day started terribly with having my car broken into and the window smashed, I brought my car to Glass Pro to have it repaired. \n\nI spoke with William on the phone after talking to my insurance company and he was able to take my car in immediately. Once I got there he helped me deal with the insurance company and even called different window tinting services in the area to see if someone could come out at the same time so I wouldn't have to deal with it later. Once I came back to pick up my car, he re-examined the windows and asked his technician to come by because he thought the stripping looked off (but it was fine). \n\nAll in all, a really great experience - don't think I could have asked for more!

2
★★★★★

After my day started terribly with having my car broken into and the window smashed, I brought my car to Glass Pro to have it repaired. \n\nI spoke with William on the phone after talking to my insurance company and he was able to take my car in immediately. Once I got there he helped me deal with the insurance company and even called different window tinting services in the area to see if someone could come out at the same time so I wouldn't have to deal with it later. Once I came back to pick up my car, he re-examined the windows and asked his technician to come by because he thought the stripping looked off (but it was fine). \n\nAll in all, a really great experience - don't think I could have asked for more!

Pros: Professional, Fast, Courteous

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I only chose this place because I don't know the city well, had to schedule an appointment around work, and they would come to my apartment. Well, the 'technician' they sent to my apartment didn't know what he was doing. He couldn't get my power windows to work correctly, so he told me I'd have to go to the main garage as he had to go to his next appointment. Can you believe that bull? So I go to the garage and all the technician there did was loosen a couple of bolts. I can't believe the charge for that lousy service!

0
★☆☆☆☆

I only chose this place because I don't know the city well, had to schedule an appointment around work, and they would come to my apartment. Well, the 'technician' they sent to my apartment didn't know what he was doing. He couldn't get my power windows to work correctly, so he told me I'd have to go to the main garage as he had to go to his next appointment. Can you believe that bull? So I go to the garage and all the technician there did was loosen a couple of bolts. I can't believe the charge for that lousy service!

Cons: , expensive, incompetent

More about Auto Glass Now

window replacement, auto glass replacement, windshield repair, auto glass repair, window repair.

 

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