El Gato Automotive

★★★★★

About El Gato Automotive

Hours
By appointment

Shopping

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5 9
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I find it hard to believe that Paul would intentionally charge for a repair he did not perform. I have been taking my car to El Gato for many years. Once I took it in for a brake job. Paul called and told me it was not needed. He could

3
★★★★★

I find it hard to believe that Paul would intentionally charge for a repair he did not perform. I have been taking my car to El Gato for many years. Once I took it in for a brake job. Paul called and told me it was not needed. He could

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Had been going to "El Gato" for decades! Even when it was located in Los Gatos. Sadly, Paul taken advantage of someone who gave him 100% trust! Did not realize I had been "taken" until I took car into the car dealership where it was

3
★★★★★

Had been going to "El Gato" for decades! Even when it was located in Los Gatos. Sadly, Paul taken advantage of someone who gave him 100% trust! Did not realize I had been "taken" until I took car into the car dealership where it was

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El Gato Automotive was referred to me several years ago and I've been taking my car there since. As another review also points out, Paul goes above and beyond to determine the root of the problem instead of charging to make patch repairs

3
★★★★★

El Gato Automotive was referred to me several years ago and I've been taking my car there since. As another review also points out, Paul goes above and beyond to determine the root of the problem instead of charging to make patch repairs

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I have been driving over the hill to go to El Gato since I moved out here on a recommendation from my sis. I have since recommended everyone I know to them. Paul goes above and beyond. They are very flexible and the quality of work is wonderful. And everyone that goes there has had nothing but positive experiences.

2
★★★★★

I have been driving over the hill to go to El Gato since I moved out here on a recommendation from my sis. I have since recommended everyone I know to them. Paul goes above and beyond. They are very flexible and the quality of work is wonderful. And everyone that goes there has had nothing but positive experiences.

Pros: quality and flexibility

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I went to El Gato Automotive on the recommendation of a friend. His family has been using their shop for decades, and they have always found them fair. Our truck was making a strange noise, and a couple of other local shops (Midas, Pep Boys) were unable to diagnose the problem.

Lynn went through the front end and couldn't find the problem either. He asked for another day to troubleshoot it, and was able to find a broken motor mount. The repair was done in about an hour, and the noise is gone! He did not charge for the front end work (lubing the steering), and topping off the fluids.

He is a fair and knowledgeable mechanic, and I wouldn't hesitate to go back there.

5
★★★★★

I went to El Gato Automotive on the recommendation of a friend. His family has been using their shop for decades, and they have always found them fair. Our truck was making a strange noise, and a couple of other local shops (Midas, Pep Boys) were unable to diagnose the problem.

Lynn went through the front end and couldn't find the problem either. He asked for another day to troubleshoot it, and was able to find a broken motor mount. The repair was done in about an hour, and the noise is gone! He did not charge for the front end work (lubing the steering), and topping off the fluids.

He is a fair and knowledgeable mechanic, and I wouldn't hesitate to go back there.

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This is my first review on this site. I came here searching for El Gato's phone number and saw an opportunity to say thank you for the many years of great service Lynn and his team have provided me. His shop was referred to me over fifteen years ago, and I've been taking my cars to him ever since. I get my car in early, and repairs are almost always performed the same day. I've had many experiences where a problem has been found to be very minor. I also once brought in a lemon and rather than having the opportunity to charge me for the many problems the car had, was told straight up that the car was a money pit. These folks have integrity - and they are mighty friendly to boot. I would recommend this shop to anyone who wants exceptional auto service.

2
★★★★★

This is my first review on this site. I came here searching for El Gato's phone number and saw an opportunity to say thank you for the many years of great service Lynn and his team have provided me. His shop was referred to me over fifteen years ago, and I've been taking my cars to him ever since. I get my car in early, and repairs are almost always performed the same day. I've had many experiences where a problem has been found to be very minor. I also once brought in a lemon and rather than having the opportunity to charge me for the many problems the car had, was told straight up that the car was a money pit. These folks have integrity - and they are mighty friendly to boot. I would recommend this shop to anyone who wants exceptional auto service.

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I would highly recommend El Gato Automotive to anyone.Great service with a smile.I have had other experiences with automotive service that was less than favorable.{Lexus,Stevens Creek}It is such a good feeling to know and trust the service at El Gato Automotive,being ladies,both my daughter and myself can count on the fact that we are treated with honesty and respect.Thank you,Paul and Lynn!

2
★★★★★

I would highly recommend El Gato Automotive to anyone.Great service with a smile.I have had other experiences with automotive service that was less than favorable.{Lexus,Stevens Creek}It is such a good feeling to know and trust the service at El Gato Automotive,being ladies,both my daughter and myself can count on the fact that we are treated with honesty and respect.Thank you,Paul and Lynn!

Pros: Parking,service,ambience

Cons: none

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When my previous, longstanding mechanic retired he recommended El Gato Automotive as the place to get my cars repaired in the future. The owner and his staff are friendly and flexible in delivering service. They also are honest and don't recommend work that's not needed. When something wrong happened on my last service job (a part broke in the process of fixing something else) they covered the additional labor at no charge.

2
★★★★★

When my previous, longstanding mechanic retired he recommended El Gato Automotive as the place to get my cars repaired in the future. The owner and his staff are friendly and flexible in delivering service. They also are honest and don't recommend work that's not needed. When something wrong happened on my last service job (a part broke in the process of fixing something else) they covered the additional labor at no charge.

Pros: Honest, friendly, ample parking

Cons: Not the most expensive, but not cheap either

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These guys make the horror of a break down, problems or even routine maintenance not so scary. I always get great, helpful and friendly service and reliable repairs from El Gato and highly recommend them as they were once recommended to me!

2
★★★★★

These guys make the horror of a break down, problems or even routine maintenance not so scary. I always get great, helpful and friendly service and reliable repairs from El Gato and highly recommend them as they were once recommended to me!

Pros: Professional, Quality Work, They listen

 

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