Golden 1 Credit Union

★★★☆☆

About Golden 1 Credit Union

Finance

Finance
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2.5 2
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This bank does not accept military ID cards as a form of identification for any banking transactions except deposits and withdrawals up to $100.00 dollars. The branch loan officers and tellers were rude and suggested I visit the DMV. I am epileptic and cannot drive, however, my military ID has 2 pictures of me, an expiration date, and has DOD written all over it. My new ATM card did not come with a new PIN and since my military ID is not accepted this bank will not let me change my PIN. I wonder how many forms of ID it will take to close my account?

1
★☆☆☆☆

This bank does not accept military ID cards as a form of identification for any banking transactions except deposits and withdrawals up to $100.00 dollars. The branch loan officers and tellers were rude and suggested I visit the DMV. I am epileptic and cannot drive, however, my military ID has 2 pictures of me, an expiration date, and has DOD written all over it. My new ATM card did not come with a new PIN and since my military ID is not accepted this bank will not let me change my PIN. I wonder how many forms of ID it will take to close my account?

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Good rates and great customer service. At one point we got charged a fee that we did not deserve, but they were quick to rectify the problem, and set the record straight.

4
★★★★☆

Good rates and great customer service. At one point we got charged a fee that we did not deserve, but they were quick to rectify the problem, and set the record straight.

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