Swanson's Cleaners

★★☆☆☆
  • 2209 Francisco Dr Ste 100

    El Dorado Hills, CA 95762

    Map & Directions
  • 916-933-0290

About Swanson's Cleaners

Personal Services

Personal Services
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The people here are great and friendly. I would recomend their services to anyone who needs a dry cleaner. Prices are great for the job they do! I would recomend going and giving it a try today!

2
★★★★★

The people here are great and friendly. I would recomend their services to anyone who needs a dry cleaner. Prices are great for the job they do! I would recomend going and giving it a try today!

Pros: Amazing work and customer service

Cons: none

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After two visits to Swanson's in El Dorado Hills I would discourage anyone who may be considering them. I took in two shirts to be laundered. Both came back looking "average". I was charged $3.00 for the one and over $7.00 for the other as they claimed it needed to be dry-cleaned due to fabric content. When I suggested that perhaps they should have called and gotten my okay before proceeding I was told that was how they do business. The shirt in question has always been laundered successfully in five previous cases. Very poor customer service and attitude. I will not return.

0
★☆☆☆☆

After two visits to Swanson's in El Dorado Hills I would discourage anyone who may be considering them. I took in two shirts to be laundered. Both came back looking "average". I was charged $3.00 for the one and over $7.00 for the other as they claimed it needed to be dry-cleaned due to fabric content. When I suggested that perhaps they should have called and gotten my okay before proceeding I was told that was how they do business. The shirt in question has always been laundered successfully in five previous cases. Very poor customer service and attitude. I will not return.

Cons: Poor customer care/service

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TERRIBLE customer service. Failed to return an item in original condition. Failed to fix item. They offered reimbursement settlement on item and we agreed to it. Then changed their minds and prorated the article of clothing. Customer was EXTREMELY dissatisfied and will take business elsewhere and suggest you do to.

0
★☆☆☆☆

TERRIBLE customer service. Failed to return an item in original condition. Failed to fix item. They offered reimbursement settlement on item and we agreed to it. Then changed their minds and prorated the article of clothing. Customer was EXTREMELY dissatisfied and will take business elsewhere and suggest you do to.

Pros: location

Cons: customer service

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This is by far the worst dry cleaners I have ever used and I dry clean on a weekly basis. They write your last name on the inside of your shirt, which if you are not careful can run through and ruin your shirt. So not only do they destroy you property, but they don't even ask your permission when you first become a customer.

0
★☆☆☆☆

This is by far the worst dry cleaners I have ever used and I dry clean on a weekly basis. They write your last name on the inside of your shirt, which if you are not careful can run through and ruin your shirt. So not only do they destroy you property, but they don't even ask your permission when you first become a customer.

 

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