Naturwood Home Furnishings

★★★★☆
  • 2711 Mercantile Dr

    Rancho Cordova, CA 95742

    Map & Directions
  • 916-351-0227

About Naturwood Home Furnishings

Hours
Sun 11am-6pm, Mon-Fri 10am-8pm, Sat 10am-6pm

Home & Garden

Home & Garden
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3.5 2
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My husband and I were misled to believe that the product we purchased was American made. Their products are made in "China." The products the store has on display in the showroom have been touched up to look and perform exceptional. However, when you see what you purchased in the warehouse pick up, you will find the product just doesn't seem the same. Not to mention the damage from ship freight, it which case Naturwood will "repair," but it the fact still remains the products are still made in China, and just not what they seem to be in the showroom. To make matters worse, their refund policy stinks. We paid cash, so we had to wait 7 -10 work days for a check to arrive in the mail, minus the "restocking" fee which was ridiculous, where are they going to restock the product, back in China?

1
★★★☆☆

My husband and I were misled to believe that the product we purchased was American made. Their products are made in "China." The products the store has on display in the showroom have been touched up to look and perform exceptional. However, when you see what you purchased in the warehouse pick up, you will find the product just doesn't seem the same. Not to mention the damage from ship freight, it which case Naturwood will "repair," but it the fact still remains the products are still made in China, and just not what they seem to be in the showroom. To make matters worse, their refund policy stinks. We paid cash, so we had to wait 7 -10 work days for a check to arrive in the mail, minus the "restocking" fee which was ridiculous, where are they going to restock the product, back in China?

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I purchased my couch from the Naturwood in Roseville and had a very good experience. Much of the inventory at Roseville is focused on ornate, higher-end items, but they do occasionally get more casual pieces and special purchases at great prices. They also offer design services so there are more options that what is on the floor. The Roseville store will soon be locating to a larger site, so perhaps they'll expand their casual offerings then. The Rancho Cordova store is huge and offers a wider variety -- it can be overwhelming though. There is also an outlet tucked away in a Rancho Cordova warehouse which offered a lot of unfinished wood furniture.

4
★★★★☆

I purchased my couch from the Naturwood in Roseville and had a very good experience. Much of the inventory at Roseville is focused on ornate, higher-end items, but they do occasionally get more casual pieces and special purchases at great prices. They also offer design services so there are more options that what is on the floor. The Roseville store will soon be locating to a larger site, so perhaps they'll expand their casual offerings then. The Rancho Cordova store is huge and offers a wider variety -- it can be overwhelming though. There is also an outlet tucked away in a Rancho Cordova warehouse which offered a lot of unfinished wood furniture.

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