West Coast Eye Care Associates

★☆☆☆☆
  • 1662 E Main St

    El Cajon, CA 92021

    Map & Directions
  • 619-447-5055

About West Coast Eye Care Associates

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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The worst, most incompetent customer service on earth. I was sent to this facility from Grossmont Hospital for an emergency. I was told my insurance would be billed; after arriving I was told it was after hours so I would pave to pay for service $160.00 and it would be refunded the next day. Of course it wasn't; called again told I would be refunded the money that week, again nothing. Left 3 messages for Angela in billing, no return call. I went to the office, was told no one their could help me and I would have to continue trying to reach ANGELA! Here it is a month later, still no refund. Spoke to Angela again today and her attitude was "oh well", it could take up to 60 days...blah, blah, blah. NEVER USE THEIR SERVICES!!!!

1
★☆☆☆☆

The worst, most incompetent customer service on earth. I was sent to this facility from Grossmont Hospital for an emergency. I was told my insurance would be billed; after arriving I was told it was after hours so I would pave to pay for service $160.00 and it would be refunded the next day. Of course it wasn't; called again told I would be refunded the money that week, again nothing. Left 3 messages for Angela in billing, no return call. I went to the office, was told no one their could help me and I would have to continue trying to reach ANGELA! Here it is a month later, still no refund. Spoke to Angela again today and her attitude was "oh well", it could take up to 60 days...blah, blah, blah. NEVER USE THEIR SERVICES!!!!

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