Airflow Appliance Repair

★★★★★
  • 150 S Los Robles Ave

    Pasadena, CA 91101

    Map & Directions
  • 626-795-6383

About Airflow Appliance Repair

Details
Hours
Sun 8am-2pm, Mon-Fri 7am-8pm, Sat 7am-5pm

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My Frigidaire refrigerator recently stopped making ice. It's an old fridge but I want to hold on to it for the next couple of years. So I decided to repair. There were so many appliance repair companies out there when I googled it... What

3
★★★★★

My Frigidaire refrigerator recently stopped making ice. It's an old fridge but I want to hold on to it for the next couple of years. So I decided to repair. There were so many appliance repair companies out there when I googled it... What

.

My experience with Airflow Appliance Repair was great!! They showed up on a Sunday morning exactly when they said they would. No
speaking to an answering system like when you call other companies. The work was luckily completed in an

3
★★★★★

My experience with Airflow Appliance Repair was great!! They showed up on a Sunday morning exactly when they said they would. No
speaking to an answering system like when you call other companies. The work was luckily completed in an

.

My wife and I had recently noticed that it started taking longer and longer to dry our clothes (we have Kenmore dryer) and clothes were still hot and damp after cycle end.

My cousin who had similar issue awhile ago told me it could be

3
★★★★★

My wife and I had recently noticed that it started taking longer and longer to dry our clothes (we have Kenmore dryer) and clothes were still hot and damp after cycle end.

My cousin who had similar issue awhile ago told me it could be

.

Scheduled an appliance service with them online. Next morning, I received an email confirmation AND they called my cellphone to confirm the appointment. I requested a 6pm to 9pm appointment timeslot. The appliance guys arrived at 9:00pm. I

3
★★★★★

Scheduled an appliance service with them online. Next morning, I received an email confirmation AND they called my cellphone to confirm the appointment. I requested a 6pm to 9pm appointment timeslot. The appliance guys arrived at 9:00pm. I

.

My front-loading washing machine is making lots of noise as the tub rotates on the wash and (especially) spin cycles. I called Sears, and they told me that it is likely a spring that has come loose/broken that holds the wash tub in "true"

3
★★★★★

My front-loading washing machine is making lots of noise as the tub rotates on the wash and (especially) spin cycles. I called Sears, and they told me that it is likely a spring that has come loose/broken that holds the wash tub in "true"

.

In the past few months I had two different problems with my kitchen appliances. First, when the milk in my Whirlpool fridge was spoiling in a 2-3 days time. I tried to adjust the temp control to set it to the lowest temperature possible

3
★★★★★

In the past few months I had two different problems with my kitchen appliances. First, when the milk in my Whirlpool fridge was spoiling in a 2-3 days time. I tried to adjust the temp control to set it to the lowest temperature possible

.

I just wanted you to know that we used your service on May 1st ,2010 your technician by the name of Al came out to diagnose the problem on my refrigerator and did an excellent job. He was very friendly was able to fix the same day. I will make sure that I refer your company and let
everyone know what a wonderful experience we had. Thank you

2
★★★★★

I just wanted you to know that we used your service on May 1st ,2010 your technician by the name of Al came out to diagnose the problem on my refrigerator and did an excellent job. He was very friendly was able to fix the same day. I will make sure that I refer your company and let
everyone know what a wonderful experience we had. Thank you

.

On March 23, 2010, a service repairman came to my home to take a look at my Whirlpool Refrigerator that was no longer cold. After inspection, he told me that I needed to replace the starter. He said he didn't have the exact part number, but he had something better that would work. He said it was going to cost $245.00 for the part and $55.00 for labor. It seemed steep, but I accepted due to the fact my family and I were going on three days without a refrigerator. The repairman finished the job inside of 15 minutes.

After he left, I looked on line for the parts that I thought he replaced. Starters cost around $50.00. This concerned me. Before I assumed the repairman took advantage of my ignorance and anxiousness to repair the refrigerator, I called Airflow Appliance Repair to ask them about the charge. I talked to an operator who said that a manager would get back to me the next day.

The next day Danny Zusman ( the manager) and I talked. He told me that I agreed to the contract and authorized the repairman to do the work. I told him regardless of what I authorized, now, after doing some research, I have found that the repairman charged me approximately $200.00 more than other retailers. Danny's reply was that I should have looked and compared prices before hiring Airflow Appliance to do the work. I told him regardless of what I should have done, now that I have found that starters run around $50.00, and that his repairman charged me $250.00, I wanted to talk to him directly to see what could be done before I give him and his company bad press. Again, he repeated himself and stated that I should have done comparison shopping. He said that when you shop for a car or TV prices margins vary between businesses. I told him that I didn't care about the price differences for anything else but what I was charged for a starter. I asked him how much do they cost them at wholesale. He declined to answer that. He told me prices vary and added that starters run from $10.00 all the way up to $300.00. I told him that for the life of me I did not see anything out there for $300.00. I added that if he could send me a link on line that proved what he was saying as true, I'd give him $1000.00. He said that he didn't have time. "It would take you two minutes of your time, " I said! "Obviously you know of a place that retails starters for $300.00. You mean to tell me that two minutes isn't worth $1000.00 to you?! You must be a millionaire if that's the case. Are you a millionaire," I asked? He didn't respond to that, but at some point in the conversation he told me that the service repairman only charged me $55.00 when they usually charge $150 and also that I wasn't charged any tax. I guess that labor rate fluctuates according to how much they feel they can gouge the customer. I asked if he had a boss. He said that he did. I told him if I was his boss I'd fire him. I asked Danny, who is identified as the "manager," if I could contact his boss. He said, "I am as high as it goes." "You're as high as it goes, " I asked? "I'm as high as it goes," he repeated. "That's right, you are high," I retorted. I told him that I'd find out who his boss was and that he should have a nice rest of his day, while he could. We then both said good bye and hung up.

Throughout the conversation/argument, Mr. Danny Zusman acted like this was my fault. I signed the contract, hired the repairman after I was told how much it was going to cost, and paid the money. He's right. I am at fault for assuming him and his associates practiced fair and honest business. Huge mistake.

I found a place that sells the exact part that the repairman used on my refrigerator. It's called a Relay Overload Start Capacitor Combination/3 n' 1 Start made by Supco and sold at Johnston Supply in Long Beach, CA for $13.00!

0
★☆☆☆☆

On March 23, 2010, a service repairman came to my home to take a look at my Whirlpool Refrigerator that was no longer cold. After inspection, he told me that I needed to replace the starter. He said he didn't have the exact part number, but he had something better that would work. He said it was going to cost $245.00 for the part and $55.00 for labor. It seemed steep, but I accepted due to the fact my family and I were going on three days without a refrigerator. The repairman finished the job inside of 15 minutes.

After he left, I looked on line for the parts that I thought he replaced. Starters cost around $50.00. This concerned me. Before I assumed the repairman took advantage of my ignorance and anxiousness to repair the refrigerator, I called Airflow Appliance Repair to ask them about the charge. I talked to an operator who said that a manager would get back to me the next day.

The next day Danny Zusman ( the manager) and I talked. He told me that I agreed to the contract and authorized the repairman to do the work. I told him regardless of what I authorized, now, after doing some research, I have found that the repairman charged me approximately $200.00 more than other retailers. Danny's reply was that I should have looked and compared prices before hiring Airflow Appliance to do the work. I told him regardless of what I should have done, now that I have found that starters run around $50.00, and that his repairman charged me $250.00, I wanted to talk to him directly to see what could be done before I give him and his company bad press. Again, he repeated himself and stated that I should have done comparison shopping. He said that when you shop for a car or TV prices margins vary between businesses. I told him that I didn't care about the price differences for anything else but what I was charged for a starter. I asked him how much do they cost them at wholesale. He declined to answer that. He told me prices vary and added that starters run from $10.00 all the way up to $300.00. I told him that for the life of me I did not see anything out there for $300.00. I added that if he could send me a link on line that proved what he was saying as true, I'd give him $1000.00. He said that he didn't have time. "It would take you two minutes of your time, " I said! "Obviously you know of a place that retails starters for $300.00. You mean to tell me that two minutes isn't worth $1000.00 to you?! You must be a millionaire if that's the case. Are you a millionaire," I asked? He didn't respond to that, but at some point in the conversation he told me that the service repairman only charged me $55.00 when they usually charge $150 and also that I wasn't charged any tax. I guess that labor rate fluctuates according to how much they feel they can gouge the customer. I asked if he had a boss. He said that he did. I told him if I was his boss I'd fire him. I asked Danny, who is identified as the "manager," if I could contact his boss. He said, "I am as high as it goes." "You're as high as it goes, " I asked? "I'm as high as it goes," he repeated. "That's right, you are high," I retorted. I told him that I'd find out who his boss was and that he should have a nice rest of his day, while he could. We then both said good bye and hung up.

Throughout the conversation/argument, Mr. Danny Zusman acted like this was my fault. I signed the contract, hired the repairman after I was told how much it was going to cost, and paid the money. He's right. I am at fault for assuming him and his associates practiced fair and honest business. Huge mistake.

I found a place that sells the exact part that the repairman used on my refrigerator. It's called a Relay Overload Start Capacitor Combination/3 n' 1 Start made by Supco and sold at Johnston Supply in Long Beach, CA for $13.00!

Cons: That's what they are, cons!

.

Called Airflow Appliance Repair at 3:00 pm and was able to get a same day service. The technician that came to my house was very friendly and was able to diagnose my refrigerator and get it repaired the same day. I will definately recommend this company to my family and friends.

2
★★★★★

Called Airflow Appliance Repair at 3:00 pm and was able to get a same day service. The technician that came to my house was very friendly and was able to diagnose my refrigerator and get it repaired the same day. I will definately recommend this company to my family and friends.

 

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