Portola Place

★★★☆☆

About Portola Place

Hours
Please call for an appointment

Health & Medical

Health & Medical
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Portola Place is an excellent Board & Care Facility in San Mateo. Portola Place was rated in the top ten in San Mateo County 2010. I had the opportunity to get to know Armand and his great staff and see the excellent care provided to the

3
★★★★★

Portola Place is an excellent Board & Care Facility in San Mateo. Portola Place was rated in the top ten in San Mateo County 2010. I had the opportunity to get to know Armand and his great staff and see the excellent care provided to the

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care takers are very difficult to understand and do not speak English well; the place looks and feels more like a sanitarium than a care home; most residents are in their rooms all day just watching tv; smelly;

0
★☆☆☆☆

care takers are very difficult to understand and do not speak English well; the place looks and feels more like a sanitarium than a care home; most residents are in their rooms all day just watching tv; smelly;

Pros: None

Cons: Many

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Soon as I entered the home, it smelled. Not sure of what, but it didn't smell fresh, rather more musk. I didn't see any interactions with the patients. The care-givers didn't seem to care about interacting with the patients. The care- givers didn't speak English very well. One person didn't speak English at all. How it that possible?

In addition, the yellow page ad read that a RN was on duty. Didn't see any RN there. When I asked, they said she only came around for a minute every other day or so.

0
★☆☆☆☆

Soon as I entered the home, it smelled. Not sure of what, but it didn't smell fresh, rather more musk. I didn't see any interactions with the patients. The care-givers didn't seem to care about interacting with the patients. The care- givers didn't speak English very well. One person didn't speak English at all. How it that possible?

In addition, the yellow page ad read that a RN was on duty. Didn't see any RN there. When I asked, they said she only came around for a minute every other day or so.

Pros: None

Cons: Patients just sat there, no activities,

 

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