Keller Motors

★★☆☆☆
  • 700 Cadillac Ln

    Hanford, CA 93230

    Map & Directions
  • 559-530-2508

About Keller Motors

Categories
Hours
Sun 10am-6pm, Mon-Fri 8:30am-8pm, Sat 9am-8pm

Automotive

Automotive
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Was disappointed with the argumentative sales manager Mike and his inability to listen to what was being said. What started off as a good experience with looking at a car and getting paperwork started with the sales associate Moises turned into a hostile ending with the sales manager Mike trying to bully us into a car and deal we did not want. They may prefer to bait and switch sales people and let the sales manager insult the customers but I don't recommend that anyone buy a car from Keller if they are willing to treat customers with such behavior. This was not our first visit to Keller and the first experience was actually fantastic so we were both disappointed with such a poor shopping experience. Mike's inability to honestly listen to the questions that were being asked and to show us the facts and figures for a $60,000 car made us very happy to walk out the door without purchasing a vehicle. I would honestly suggest that if you are looking at Keller for a car to take your time and come back a few times to see how each experience varies. You may choose to not trust such a big purchase to Keller.

2
★★☆☆☆

Was disappointed with the argumentative sales manager Mike and his inability to listen to what was being said. What started off as a good experience with looking at a car and getting paperwork started with the sales associate Moises turned into a hostile ending with the sales manager Mike trying to bully us into a car and deal we did not want. They may prefer to bait and switch sales people and let the sales manager insult the customers but I don't recommend that anyone buy a car from Keller if they are willing to treat customers with such behavior. This was not our first visit to Keller and the first experience was actually fantastic so we were both disappointed with such a poor shopping experience. Mike's inability to honestly listen to the questions that were being asked and to show us the facts and figures for a $60,000 car made us very happy to walk out the door without purchasing a vehicle. I would honestly suggest that if you are looking at Keller for a car to take your time and come back a few times to see how each experience varies. You may choose to not trust such a big purchase to Keller.

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I scheduled an appointment for a recall on my GM vehicle and was told to expect to wait for "a while" (more than 2 hours). I asked why I would have to wait for service if I had an appt and they said they get busy. Ok... well why do you even take appointments if it's first come first serve? Anyway, their workmanship was acceptable at least. But here's the worst part, they added my cell phone number into a database for marketing and I now get called twice a day, everyday for Sirus radio products and GM surveys. WTH?! I'm not sure if every GM dealership does this now but make sure you tell them not to use your number for marketing. I won't be a repeat customer. Poor management here.

2
★★☆☆☆

I scheduled an appointment for a recall on my GM vehicle and was told to expect to wait for "a while" (more than 2 hours). I asked why I would have to wait for service if I had an appt and they said they get busy. Ok... well why do you even take appointments if it's first come first serve? Anyway, their workmanship was acceptable at least. But here's the worst part, they added my cell phone number into a database for marketing and I now get called twice a day, everyday for Sirus radio products and GM surveys. WTH?! I'm not sure if every GM dealership does this now but make sure you tell them not to use your number for marketing. I won't be a repeat customer. Poor management here.

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better experience.....................................................................................................................................

3
★★★☆☆

better experience.....................................................................................................................................

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Message from Keller Motors

Keller Motors is not in business just to sell you a vehicle, we want to provide you with a complete buying experience from the moment you contact us until it is time to trade in your current Keller Auto Group vehicle on another new or pre-owned one and beyond.

More about Keller Motors

Keller Motors has been serving the Hanford, California area with new and used car sales since 1981.

 

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