Feed & Pet Supply

★★★★☆
  • 228 Hookston Rd

    Pleasant Hill, CA 94523

    Map & Directions
  • 925-940-1200

Pets & Animals

Pets & Animals
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Recently I needed to have my pond rebuilt. I called Bob, and he explained that he did not have time for the job, but told me that John did this type of work. John came out and gave me a bid to do the work. He knew that it was a timely project because my huge Koi were forced to be kept in a wading pool. We agreed on a price and a date to start. When the day to start came, he failed to show up. I called him day after day, and each day, he promised a new start date. For two weeks, all I heard were excuses, which in the end, turned out to be lies. (Each time I talked to him, I knew he was not being honest, but I was in a difficult situation.) He could have simply said he changed his mind about the project, but he never did--each day was a new lie. Each time I spoke with him, he always said he wanted the job. Because of his actions, I still have no pond and will likely have to get rid of my 25 huge Koi due to John's dishonestly. I will never know what his problem was, and frankly at this point, I really do not care. John quoted a price, and I agreed. I did not try to talk him into a lower price; in fact, if he had asked for more, I would have paid. On top of that, he took one an expensive air pump and and another submersable pump saying he would have Bob look at them. I never got them back and doubt I ever will unless I take him to court. I know the expensive air pump can be fixed, but John took them, and did not bother to return them. I even left a message for Bob, but he failed to return my call. Honesty is no longer part of this business. I paid $700. for Bob to incorporate a new pump and two filters together (all of the equipment was mine so the price was for simple labor). I did not challenge the price though I knew it was too much for the amount of work, but I paid it because I needed the work done.

Concord Feed is not a honorable company; in fact, their dishonesty is rather shocking. My father owned a restaurant in Clayton for 30 years, and we would have never treated customers the way that the current people at Concord Feed now treat customers. What company allows employees to enter a contract with a customer and then allow that employee to lie customer? I have never experienced anything like this! It simply makes no sense. Is there business so profitable that they can behave this way??

Given John's lies and the horrible situation he put me in, he should not even be working at a place that has been around so long. Not once did he ever tell me he did not want to rebuild my pond, which would have been so simple. I even went as far as to pay other people a $1,000. to take the pond apart so his work would be easier.

I would not even give one star if that were possible. Shame on Concord Feed.

1
★☆☆☆☆

Recently I needed to have my pond rebuilt. I called Bob, and he explained that he did not have time for the job, but told me that John did this type of work. John came out and gave me a bid to do the work. He knew that it was a timely project because my huge Koi were forced to be kept in a wading pool. We agreed on a price and a date to start. When the day to start came, he failed to show up. I called him day after day, and each day, he promised a new start date. For two weeks, all I heard were excuses, which in the end, turned out to be lies. (Each time I talked to him, I knew he was not being honest, but I was in a difficult situation.) He could have simply said he changed his mind about the project, but he never did--each day was a new lie. Each time I spoke with him, he always said he wanted the job. Because of his actions, I still have no pond and will likely have to get rid of my 25 huge Koi due to John's dishonestly. I will never know what his problem was, and frankly at this point, I really do not care. John quoted a price, and I agreed. I did not try to talk him into a lower price; in fact, if he had asked for more, I would have paid. On top of that, he took one an expensive air pump and and another submersable pump saying he would have Bob look at them. I never got them back and doubt I ever will unless I take him to court. I know the expensive air pump can be fixed, but John took them, and did not bother to return them. I even left a message for Bob, but he failed to return my call. Honesty is no longer part of this business. I paid $700. for Bob to incorporate a new pump and two filters together (all of the equipment was mine so the price was for simple labor). I did not challenge the price though I knew it was too much for the amount of work, but I paid it because I needed the work done.

Concord Feed is not a honorable company; in fact, their dishonesty is rather shocking. My father owned a restaurant in Clayton for 30 years, and we would have never treated customers the way that the current people at Concord Feed now treat customers. What company allows employees to enter a contract with a customer and then allow that employee to lie customer? I have never experienced anything like this! It simply makes no sense. Is there business so profitable that they can behave this way??

Given John's lies and the horrible situation he put me in, he should not even be working at a place that has been around so long. Not once did he ever tell me he did not want to rebuild my pond, which would have been so simple. I even went as far as to pay other people a $1,000. to take the pond apart so his work would be easier.

I would not even give one star if that were possible. Shame on Concord Feed.

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In the past, I always enjoyed going to Concord Feed. I grew up in the area, and I got to know Barry quite well. Recently I needed to have my pond rebuilt. I called Bob, and he explained that he did not have time for the job, but told me

3
★★★★★

In the past, I always enjoyed going to Concord Feed. I grew up in the area, and I got to know Barry quite well. Recently I needed to have my pond rebuilt. I called Bob, and he explained that he did not have time for the job, but told me

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These guys have a very good price on the EVO dog food that we buy for our dog. I go in specifically for the EVO but enjoy browsing their other selections, especially their koi pond in the back of the store. Very friendly, good service.

5
★★★★★

These guys have a very good price on the EVO dog food that we buy for our dog. I go in specifically for the EVO but enjoy browsing their other selections, especially their koi pond in the back of the store. Very friendly, good service.

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Last year I visited this store to purchase boots to wear to the horse rescue. It was very rainy and muddy.
I could not find tall boots anywhere around here.They have everything.
Horse treats, boots, and even Christmas Cards.
All types of little gift items for a pet lover.
I recoommend this for animal lovers.
Store was very clean and staff friendly.

4
★★★★☆

Last year I visited this store to purchase boots to wear to the horse rescue. It was very rainy and muddy.
I could not find tall boots anywhere around here.They have everything.
Horse treats, boots, and even Christmas Cards.
All types of little gift items for a pet lover.
I recoommend this for animal lovers.
Store was very clean and staff friendly.

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This is a great store for pet food and supplies. This includes horse and Koi pond supplies, which is hard to find in most towns. The prices are fair. With my Koi supplies, the Koi club discount of 10% will bring it competitive with on line sites, without delivery and handling.

2
★★★★★

This is a great store for pet food and supplies. This includes horse and Koi pond supplies, which is hard to find in most towns. The prices are fair. With my Koi supplies, the Koi club discount of 10% will bring it competitive with on line sites, without delivery and handling.

Pros: good selection of food and other horse and ranch items

Cons: not your usual air conditioned pet supply store

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In this store, you can buy everything from saddles to dog toys. They sell the better dog foods, and keep track of your purchases, and for every 10 bags you buy, you can get a free bag. They sell riding materials, some clothing, many types of animal feeds, cages, like rabbit hutches, pet treats and some animal art and figurines.

5
★★★★★

In this store, you can buy everything from saddles to dog toys. They sell the better dog foods, and keep track of your purchases, and for every 10 bags you buy, you can get a free bag. They sell riding materials, some clothing, many types of animal feeds, cages, like rabbit hutches, pet treats and some animal art and figurines.

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