Rack N Road Car Rack & Hitch Superstores

★★★★☆
Car Rack & Hitch Superstore
  • 2021 Arden Way

    Sacramento, CA 95825

    Map & Directions
  • 916-563-7333

Sports & Recreation

Sports & Recreation
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Now I know what they mean when they say "NICE RACK"
I called every snow board shop around town looking for a rack. No one had the one I wanted that I saw on the Internet.
One of my friends said call these guys. Rack N Road were the only ones that had it in stock. When I went there and told them I found it cheaper (but the place had to order it. I didn't tell them that) He said he would match the price. VERY NICE... Come on Snow.

4
★★★★☆

Now I know what they mean when they say "NICE RACK"
I called every snow board shop around town looking for a rack. No one had the one I wanted that I saw on the Internet.
One of my friends said call these guys. Rack N Road were the only ones that had it in stock. When I went there and told them I found it cheaper (but the place had to order it. I didn't tell them that) He said he would match the price. VERY NICE... Come on Snow.

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I called every snow board shop around town looking. No one had the one I wanted that I saw on the Internet.
One of my friends said call these guys. They were the only ones that had it in stock. When I went there and told them I found it cheaper (but the place had to order it. I didn't tell them that) He said he would match the price. VERY NICE... Come on Snow.

2
★★★★☆

I called every snow board shop around town looking. No one had the one I wanted that I saw on the Internet.
One of my friends said call these guys. They were the only ones that had it in stock. When I went there and told them I found it cheaper (but the place had to order it. I didn't tell them that) He said he would match the price. VERY NICE... Come on Snow.

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I ordered an item over the phone from them on a Friday and was told it would take 1-2 days. I called to check to see when it was coming in and was told that it wasn't ordered til Monday. When I called back to speak to the manager/owner, John proceded to jump down my throat about calling too much (??). He said that he was just sooo busy. I tried to tell him that I just wanted to voice my concerns as to the length of time it was taking when he originally told me it would be 1-2 days. He would not let me finish a sentence and kept giving me excuses. The second time I asked him to let me finish what I wanted to say, he told me that he was done and that he was cancelling the order and he hung up on me! HE HUNG UP ON ME!!! I was totally calm on the phone with him until this point. When I called back in tears, he continued to give me excuses about how he was "having a bad day" and that he was sorry he "took it out on me." Needless to say, I cancelled my order and will never shop there again! Hopefully you won't either... I would hate for you to catch him on a bad day. :)

0
★☆☆☆☆

I ordered an item over the phone from them on a Friday and was told it would take 1-2 days. I called to check to see when it was coming in and was told that it wasn't ordered til Monday. When I called back to speak to the manager/owner, John proceded to jump down my throat about calling too much (??). He said that he was just sooo busy. I tried to tell him that I just wanted to voice my concerns as to the length of time it was taking when he originally told me it would be 1-2 days. He would not let me finish a sentence and kept giving me excuses. The second time I asked him to let me finish what I wanted to say, he told me that he was done and that he was cancelling the order and he hung up on me! HE HUNG UP ON ME!!! I was totally calm on the phone with him until this point. When I called back in tears, he continued to give me excuses about how he was "having a bad day" and that he was sorry he "took it out on me." Needless to say, I cancelled my order and will never shop there again! Hopefully you won't either... I would hate for you to catch him on a bad day. :)

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Great buying experience! They have everything you could think of for your car. Cargo Management experts. I will recommend them to friends and family.

2
★★★★★

Great buying experience! They have everything you could think of for your car. Cargo Management experts. I will recommend them to friends and family.

Pros: Low prices, great selection

More about Rack N Road Car Rack & Hitch Superstores

Nation's leader in Racks, Trailer Hitches, Trailers, Installations, Rentals and Used Gear. Visit www.racknroad.com to learn more.

 

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