Rent-A-Center

★☆☆☆☆
With Rent-A-Center, you dont need credit to bring home the latest furniture, appliances and electronics. Your favorite brands, like Ashley Furniture, Samsung, Whirlpool and Dell, are available for small, affordable payments. With delivery & product repairs included and flexible ownership options, shop on your termsno credit needed!
  • 2033 Mission Ave

    Oceanside, CA 92054

    Map & Directions
  • 760-967-8822

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The store has no communication skills, no customer service skills, and can't read their own paperwork. Read on for the whole story.\n\nStory:\nI called them on a Saturday morning to rent a dryer. I was on the phone with them completing information. I paid that morning for a half month and scheduled my next payment for the 15th (actually due by 17th). They said that it would be delivered Tuesday. I call on Monday afternoon (3pm'ish) to confirm the delivery time. They said that they were awaiting more paperwork. I found this interesting because nobody bothered to call and tell me Saturday, Sunday or Monday. I don't even know if they were gonna call ME on Monday. But, they said the delivery would still be Tuesday. Actually, the delivery was almost a week late. I got it the next Monday. I called a person at Rent a Center and they said I should get credit for a week. On the next payment date, the 15th, I call to find out about the credit and pay the remaining balance. Well, that person told me that I will not receive a credit. I pay for a month whether I had the dryer or not. So angrily, I paid for the next half of the month and asked them to pick it up before the end of the month. I did not wish to use their services anymore. At the end of the month, I HAD to call and confirm the pick up. So, once it was picked up and the account paid, I thought I was done. NO, I wasn't. They called me rudely saying that I was late and they need a payment. I had to tell them that they picked up the dryer, I didn't have it, and I paid in full (no balance).

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★☆☆☆☆

The store has no communication skills, no customer service skills, and can't read their own paperwork. Read on for the whole story.\n\nStory:\nI called them on a Saturday morning to rent a dryer. I was on the phone with them completing information. I paid that morning for a half month and scheduled my next payment for the 15th (actually due by 17th). They said that it would be delivered Tuesday. I call on Monday afternoon (3pm'ish) to confirm the delivery time. They said that they were awaiting more paperwork. I found this interesting because nobody bothered to call and tell me Saturday, Sunday or Monday. I don't even know if they were gonna call ME on Monday. But, they said the delivery would still be Tuesday. Actually, the delivery was almost a week late. I got it the next Monday. I called a person at Rent a Center and they said I should get credit for a week. On the next payment date, the 15th, I call to find out about the credit and pay the remaining balance. Well, that person told me that I will not receive a credit. I pay for a month whether I had the dryer or not. So angrily, I paid for the next half of the month and asked them to pick it up before the end of the month. I did not wish to use their services anymore. At the end of the month, I HAD to call and confirm the pick up. So, once it was picked up and the account paid, I thought I was done. NO, I wasn't. They called me rudely saying that I was late and they need a payment. I had to tell them that they picked up the dryer, I didn't have it, and I paid in full (no balance).

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RAC offers name-brand furniture, electronics, appliances & computers with flexible payment options.

 

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