Grossmont Schools Federal Cu

★☆☆☆☆

About Grossmont Schools Federal Cu

Categories
Hours
Mon-Fri 9am-5pm

Finance

Finance
More choices in El Cajon:
Resultset_next

Union Bank

5197 Waring Rd 100 San Diego, CA

Resultset_next

USE Credit Union

5500 Campanile Dr San Diego, CA

1.0 2
Hi! Sign in to let us know how Grossmont Schools Federal Cu was?
Write a Review
.

I have to agree with Amber. The tellers are very rude, not welcoming at all. If your thinking about opening an accout with this credit union. ..please think again!

1
★☆☆☆☆

I have to agree with Amber. The tellers are very rude, not welcoming at all. If your thinking about opening an accout with this credit union. ..please think again!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The worst experience I have ever had at any bank. I went in to cash a check and the tellers wouldnt help me until they finished their conversation and then the teller yelled at me and said, didnt you read the door, we dont carry cash. Now what bank doesnt carry cash. She proceeded to talk to me nasty about going to my own bank. I wouldnt have an account here if they paid me.

1
★☆☆☆☆

The worst experience I have ever had at any bank. I went in to cash a check and the tellers wouldnt help me until they finished their conversation and then the teller yelled at me and said, didnt you read the door, we dont carry cash. Now what bank doesnt carry cash. She proceeded to talk to me nasty about going to my own bank. I wouldnt have an account here if they paid me.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Business Response:

Why are we a cashless branch? The sole reason for this decision was to protect our members from a robbery as a result of a freeway on-ramp that is located immediately across the street from our office. Over the past 8 years, another credit union with a much smaller branch office in our building was robbed 3 times. In our 54 years of service, we have never been robbed. We offer cash alternatives for instances such as the one that Amber is referring too, however, we have NEVER raised our voices to anyone, and have NEVER spoken to anyone in the tone that Amber suggests. She may not have appreciated our reasons for a cashless "lobby", but those members who have avoided being in our lobby when a robbery would otherwise would have occurred (as with the credit union operating next door), certainly appreciate the steps that we have taken to ensure their safety at all times. Assuming the check was one that could have been cashed, Amber certainly could have walked away from our office using our secure ATM via a proprietary ATM "Cash Card" that we would have issued in such cases to non-members for a single time use, and at no cost.

Message from Grossmont Schools Federal Cu

GSFCU exclusively serves all school employees in San Diego's East County. We take a great deal of pride in our Field-of-Membership as we serve as a "true employee benefit" for our local educators.

 

Wait, you're the expert.

If you've been to or used Grossmont Schools Federal Cu, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review