E Central Credit Union

★★★★★
  • 990 S Fair Oaks Ave

    Pasadena, CA 91105

    Map & Directions
  • 626-799-6000

About E Central Credit Union

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This Credit union is Incredible.... Best Customer Service... Best Products...
And they will go out of their way to help. This is the ONLY place that anyone should do Banking with.
Good Job Guys. And Million Thanks.

3
★★★★★

This Credit union is Incredible.... Best Customer Service... Best Products...
And they will go out of their way to help. This is the ONLY place that anyone should do Banking with.
Good Job Guys. And Million Thanks.

.

I'm soooo happy i opened and checking and savings at ecentral a few years ago. I refinanced my home with them last year and it was a great experience. the tellers are so nice!

3
★★★★★

I'm soooo happy i opened and checking and savings at ecentral a few years ago. I refinanced my home with them last year and it was a great experience. the tellers are so nice!

.

A few years ago, when I found out my bank was "too big to fail" I decided to help our economy by shifting all of my business to a smaller "not too big to fail" credit union.

I checked with several family members, co-workers and friends

3
★★★★★

A few years ago, when I found out my bank was "too big to fail" I decided to help our economy by shifting all of my business to a smaller "not too big to fail" credit union.

I checked with several family members, co-workers and friends

.

Yes, they do pick up the call everytime. But the three times I have dealt with them, they always appear to be in the middle of something and you are bothering them. On two ocassions, different associates, "sighed" because password reset did not take the first time. On one ocassion, because the associate did not ask enough questions to ascertain my situation on a loan, I decided not to move forward with it - she said" but I already spent 10 minutes with you!" OMG.....Products are great they just need to match great personnel with their products....

0
★☆☆☆☆

Yes, they do pick up the call everytime. But the three times I have dealt with them, they always appear to be in the middle of something and you are bothering them. On two ocassions, different associates, "sighed" because password reset did not take the first time. On one ocassion, because the associate did not ask enough questions to ascertain my situation on a loan, I decided not to move forward with it - she said" but I already spent 10 minutes with you!" OMG.....Products are great they just need to match great personnel with their products....

.

Always great service. They actually pick up the phone! I always get to talk to a person. They don't have the number pressing game. I HATE that.
The rates are great and they are a full service financial institution.

2
★★★★★

Always great service. They actually pick up the phone! I always get to talk to a person. They don't have the number pressing game. I HATE that.
The rates are great and they are a full service financial institution.

Pros: location, minimal lines, they answer the phone!

 

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