Carlton Plaza Of San Jose

★★★★☆
  • 380 Branham Ln

    San Jose, CA 95136

    Map & Directions
  • 408-972-1400

Health & Medical

Health & Medical
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I was as a resident at Carlton Plaza, San Jose for two years, and believe you me, that was the most enjoyable stay of my life.The place was amidst the city making it easy for residents to have an access to quality neighborhood hospitals and clinics. Garden is so beautiful and is adorned with patio furniture. The weekend activities were so awesome! I participated every time and bagged a prize once. These are my precious memories, and yes I would like to thank the kind and loving staff at Carlton Plaza San jose for their love and support, without which my stay would not have been comfortable.

5
★★★★★

I was as a resident at Carlton Plaza, San Jose for two years, and believe you me, that was the most enjoyable stay of my life.The place was amidst the city making it easy for residents to have an access to quality neighborhood hospitals and clinics. Garden is so beautiful and is adorned with patio furniture. The weekend activities were so awesome! I participated every time and bagged a prize once. These are my precious memories, and yes I would like to thank the kind and loving staff at Carlton Plaza San jose for their love and support, without which my stay would not have been comfortable.

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What a way to retire and live the "Cruise-Ship Lifestyle" on land, that the marketing representative explained. From the moment you enter the lobby you are greeted with a smile. I felt at home instantly. Genita Dickson was immediately concerned about my father's situation from the moment we sat and talked extensively about his needs. She really listened. Then she did the unthinkable... She gave me a 2 hour tour full of information, first impressions, and a handful of introductions to the people who live there. Every person we encountered talked about the joy they felt living here. Not one complaint! The apartments range in various sizes, and styles. Although some may be smaller than expected, I truly think the amenities make up for it. The staff are friendly, building clean, and grounds impeccable. Unfortunately, there is a waiting list to get in. I guess you know it's a good thing when everyone's lined up to experience the benefits. I have placed my father on the wait list, and can hardly wait. If you're expecting a need for a loved-one, you should definately pay them a visit. Ask for Genita.

2
★★★★☆

What a way to retire and live the "Cruise-Ship Lifestyle" on land, that the marketing representative explained. From the moment you enter the lobby you are greeted with a smile. I felt at home instantly. Genita Dickson was immediately concerned about my father's situation from the moment we sat and talked extensively about his needs. She really listened. Then she did the unthinkable... She gave me a 2 hour tour full of information, first impressions, and a handful of introductions to the people who live there. Every person we encountered talked about the joy they felt living here. Not one complaint! The apartments range in various sizes, and styles. Although some may be smaller than expected, I truly think the amenities make up for it. The staff are friendly, building clean, and grounds impeccable. Unfortunately, there is a waiting list to get in. I guess you know it's a good thing when everyone's lined up to experience the benefits. I have placed my father on the wait list, and can hardly wait. If you're expecting a need for a loved-one, you should definately pay them a visit. Ask for Genita.

Pros: appearance, amenities, staff, care and concern, unexpected flexibility

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There is a sign on the lawn that reads... "Voted, Best of the best 2007". I couldn't agree more. I have a daughter who works in an Assisted Living community out-of-the-area and the services and duties go way beyond the day-to-day. I have toured several local communities in search of a place for my mother in the near future. I keep finding myself back at the Carlton. We have several friends who reside at the Carlton Plaza of San Jose, and are very happy. In fact, many often tell me they are most impressed with the food, and the friendliness of the staff. On many visits to the Carlton Plaza I am greeted and acknowledged with a smile. Such caring and compassionate staff is hard to find.

One of the many things that impressed us most, they actually offer the flexibility to create your own services as you need them, and allow for different needs to be met without a pre-set level of care. I find comfort in knowing that my mother will be able to age gracefully in one place, and no matter what comes our way she will not have to move again. Everyone appears to enjoy living there, and are always in such good spirits. I think this is one of those things you have to see for yourself. If in the market for a retirement community for a loved one, you owe it to them, and yourself to see this place! My mother is already on the waiting list.

2
★★★★★

There is a sign on the lawn that reads... "Voted, Best of the best 2007". I couldn't agree more. I have a daughter who works in an Assisted Living community out-of-the-area and the services and duties go way beyond the day-to-day. I have toured several local communities in search of a place for my mother in the near future. I keep finding myself back at the Carlton. We have several friends who reside at the Carlton Plaza of San Jose, and are very happy. In fact, many often tell me they are most impressed with the food, and the friendliness of the staff. On many visits to the Carlton Plaza I am greeted and acknowledged with a smile. Such caring and compassionate staff is hard to find.

One of the many things that impressed us most, they actually offer the flexibility to create your own services as you need them, and allow for different needs to be met without a pre-set level of care. I find comfort in knowing that my mother will be able to age gracefully in one place, and no matter what comes our way she will not have to move again. Everyone appears to enjoy living there, and are always in such good spirits. I think this is one of those things you have to see for yourself. If in the market for a retirement community for a loved one, you owe it to them, and yourself to see this place! My mother is already on the waiting list.

Pros: Building appearance and presentation, flexible options, quality of menu and food, care services

Cons: parking can be hard sometimes

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As a long time friend of a residnet in the care of Carlton Plaza San Jose, I have seen first hand the the quality of care provided in this community. The challenges that are faced in the day to day care of our loved ones is not an easy task. Given that, I think this community is doing a fine job. I believe the owners and staff are caring and compassionate. Things could be better....and I trust they are working on making improvements every day to provide a loving and caring enivironment to those in their charge. I wouldn't hesitate to recommend Carlton Plaza to my friends or family.

1
★★★☆☆

As a long time friend of a residnet in the care of Carlton Plaza San Jose, I have seen first hand the the quality of care provided in this community. The challenges that are faced in the day to day care of our loved ones is not an easy task. Given that, I think this community is doing a fine job. I believe the owners and staff are caring and compassionate. Things could be better....and I trust they are working on making improvements every day to provide a loving and caring enivironment to those in their charge. I wouldn't hesitate to recommend Carlton Plaza to my friends or family.

Pros: Better than most communities I have seen.

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I have a relative currently residing at this poor excuse for an Assisted Living facility. We were promised that the food was delicious and that there were lots of activities to participate in. Instead I have personally tasted the barely edible reheated food and witnessed the sedintary activities. She is constantly ignored when she asks for things like assistance to the restroom (even though we have been charged extra for this service) or maintenance on her apartment (carpets are dirty and they won't clean them) and she is paying over $6000 a month to live there. We are currently looking for another facility for her. The so called manager of the facility is a woman who has repeatedly lied to me and my other relatives about care and staffing and I just found out that they do not have a nurse on staff as required, so if anything were to happen to any of the residents there is no one to care for them. Don't do this to your relatives. No one deserves this facilities poor care!

0
★☆☆☆☆

I have a relative currently residing at this poor excuse for an Assisted Living facility. We were promised that the food was delicious and that there were lots of activities to participate in. Instead I have personally tasted the barely edible reheated food and witnessed the sedintary activities. She is constantly ignored when she asks for things like assistance to the restroom (even though we have been charged extra for this service) or maintenance on her apartment (carpets are dirty and they won't clean them) and she is paying over $6000 a month to live there. We are currently looking for another facility for her. The so called manager of the facility is a woman who has repeatedly lied to me and my other relatives about care and staffing and I just found out that they do not have a nurse on staff as required, so if anything were to happen to any of the residents there is no one to care for them. Don't do this to your relatives. No one deserves this facilities poor care!

Pros: Looks nice from the outside!

Cons: Poor care and uncaring management!

 

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