Desert Family Dentistry

★☆☆☆☆
  • 1501 Ocotillo Dr Ste A

    El Centro, CA 92243

    Map & Directions
  • 760-337-8868

About Desert Family Dentistry

Hours
Mon 8:30 AM-2:00 PM,Tue 8:00 AM-6:00 PM,Wed 8:30 AM-7:00 PM,Thu 9:00 AM-6:00 PM,Fri 9:00 AM-4:00 PM,Sat-Sun Closed
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says in the name of the business "family" dentistry so we scheduled appointments for the whole family... including our 2 children ages 5 and 3. when we get to the back for our kids appointments you could tell that neither the dental assistant or the actual dentist were comfortable with working with children. they didn't even know what to do or say to make my children comfortable or help the situation at all. and we also had an appointment in which we confirmed with them several times through their courtesy call and their txt message service. we show up early to our appointment, get called to the back and continue to sit back there for over an hour without being told anything or being seen by anyone. absolutely ridiculous. terrible customer service. they were so adamant about making sure WE remembered our appointment and honored it but they didn't show any consideration whatsoever. very poor customer service. we will NOT be going back and would NOT recommend this dentist to anyone.

1
★☆☆☆☆

says in the name of the business "family" dentistry so we scheduled appointments for the whole family... including our 2 children ages 5 and 3. when we get to the back for our kids appointments you could tell that neither the dental assistant or the actual dentist were comfortable with working with children. they didn't even know what to do or say to make my children comfortable or help the situation at all. and we also had an appointment in which we confirmed with them several times through their courtesy call and their txt message service. we show up early to our appointment, get called to the back and continue to sit back there for over an hour without being told anything or being seen by anyone. absolutely ridiculous. terrible customer service. they were so adamant about making sure WE remembered our appointment and honored it but they didn't show any consideration whatsoever. very poor customer service. we will NOT be going back and would NOT recommend this dentist to anyone.

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