Leathers & More

★★★☆☆

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Madame S Fetish & Bondage Fashions

385 8th Street San Francisco, CA

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Johnson Leather Corporation

1833 Polk St San Francisco, CA

3.0 2
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This leather repair and cleaning shop/store is full of people that want to help you. They do an excellent job on leather and fur repairs! What they did especially well was when working on two fur coats that they completely had to re-sew from scratch. They also did an excellent job on cleaning several leather jackets a while ago. It did not cost that much and they gave me some valuable tips on how to maintain the leather and keep it smelling fresh and looking new. This is a GREAT place to do business!!!

2
★★★★★

This leather repair and cleaning shop/store is full of people that want to help you. They do an excellent job on leather and fur repairs! What they did especially well was when working on two fur coats that they completely had to re-sew from scratch. They also did an excellent job on cleaning several leather jackets a while ago. It did not cost that much and they gave me some valuable tips on how to maintain the leather and keep it smelling fresh and looking new. This is a GREAT place to do business!!!

Pros: Great customer service!

Cons: Parking could be tough!

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Overall they were negative and unprofessional. They refused to explain the risk involved in cleaning a suede purse. They told me to call the manufactuer. I said I had called them and they don't make reccomendations regarding professional suede cleaning. They repeatedly answered me by saying - "So you know already" and "The manufactuer won't say anything - at least I will say something". The information they gave me was that they charge $30 and don't guarantee they can clean the item or that they won't ruin it. Later in the day they called me from a restricted phone number and said "I just want you to know - don't buy that brand" and hung up.

A good service will explain the risks involved to their customers. I will not have my bag cleaned by them. I will continue looking for a more professional, effective and courteous suede cleaner.

0
★☆☆☆☆

Overall they were negative and unprofessional. They refused to explain the risk involved in cleaning a suede purse. They told me to call the manufactuer. I said I had called them and they don't make reccomendations regarding professional suede cleaning. They repeatedly answered me by saying - "So you know already" and "The manufactuer won't say anything - at least I will say something". The information they gave me was that they charge $30 and don't guarantee they can clean the item or that they won't ruin it. Later in the day they called me from a restricted phone number and said "I just want you to know - don't buy that brand" and hung up.

A good service will explain the risks involved to their customers. I will not have my bag cleaned by them. I will continue looking for a more professional, effective and courteous suede cleaner.

 

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