South Coast Medical Group

★★★☆☆
Where Urgent Care Becomes Family Care
  • 5 Journey 130

    Aliso Viejo, CA 92656

    Map & Directions
  • 949-360-1069

About South Coast Medical Group

Hours
M-F 8am-7pm Sat 9am-3pm Sun 10am-3pm

Health & Medical

Health & Medical
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Most of my life I've been quite ill....from the time I was 14 years old I have been diagnosed with quite a few medical issues. I'm 31 now...that's 17 years of experience with a plethora of gynecologists, internal specialists, nurses,

3
★★★★★

Most of my life I've been quite ill....from the time I was 14 years old I have been diagnosed with quite a few medical issues. I'm 31 now...that's 17 years of experience with a plethora of gynecologists, internal specialists, nurses,

.

The ones who are giving this place a five star review are the office staff themselves.

This place is the worst.

Only go here if you want to get sick and die.

The doctor prescribed a medication that made me break out in hives. This place is bad news.

0
★☆☆☆☆

The ones who are giving this place a five star review are the office staff themselves.

This place is the worst.

Only go here if you want to get sick and die.

The doctor prescribed a medication that made me break out in hives. This place is bad news.

.

My family and I have been using South Coast Medical group for many years. They have been outstanding in making us feel like a priority. I especially like their flexible hours. I've gone in to the office for a cold, sleeping problems, nutritional counseling and my yearly exams. The staff is always attentive and knowledgeable. I can do lab work and sometimes get perscriptions all in one visit. It is wonderful to have such a valuable resource, right around the corner! I highly reccomend this group.

2
★★★★★

My family and I have been using South Coast Medical group for many years. They have been outstanding in making us feel like a priority. I especially like their flexible hours. I've gone in to the office for a cold, sleeping problems, nutritional counseling and my yearly exams. The staff is always attentive and knowledgeable. I can do lab work and sometimes get perscriptions all in one visit. It is wonderful to have such a valuable resource, right around the corner! I highly reccomend this group.

.

I visited South Coast Medical Group in June 2010 and had a VERY pleasant experience starting with the receptionist moving forward to the nurse and physician. I was seen in a prompt manner and this office doesn??t even schedule appointments for sick visits. In the past, I have had scheduled appointments with other physician??s offices and had to wait twice as long. So this was a nice surprise!! The nurses were very competent and understanding. The physician was very knowledgeable with GREAT follow up. I would recommend this office to anyone.

2
★★★★★

I visited South Coast Medical Group in June 2010 and had a VERY pleasant experience starting with the receptionist moving forward to the nurse and physician. I was seen in a prompt manner and this office doesn??t even schedule appointments for sick visits. In the past, I have had scheduled appointments with other physician??s offices and had to wait twice as long. So this was a nice surprise!! The nurses were very competent and understanding. The physician was very knowledgeable with GREAT follow up. I would recommend this office to anyone.

.

On the 21st of June I walked into this office due to an infection. They don't take appointments so you have no choice but to just show up and wait. I was not seen by a doctor but by a Physicians Assistant. OK, I really did not have a major problem with that since it was such a minor problem. She ran some tests on site and indicated that there was something showing up but it did not look serious enough to prescribe any medication and she wanted to run some more tests to find out more. This was on a Monday and she told me I would hear from them on Friday. The next Monday I had not heard from them so I called and asked about my test results. I was informed that they had not come back. At this point my infection was getting better on its own so I kinda forgot about it. 5 weeks later I get notification from my Insurance Co that they had paid the bill. Wait a minute, I never got the results. I tried calling several times and only got voice mail, so I went in. I was told that the PA had decided that I did not need any more tests and nothing was sent in. Why did they not call me. Why did they not tell me when I called a week later. So I asked if it was there policy to tell the patient one thing and then make decisions behind there back and NOT inform them. I did not get an answer. I asked for my money back, they refused. DO NOT go to this clinic. You will be disappointed!!!!

0
★☆☆☆☆

On the 21st of June I walked into this office due to an infection. They don't take appointments so you have no choice but to just show up and wait. I was not seen by a doctor but by a Physicians Assistant. OK, I really did not have a major problem with that since it was such a minor problem. She ran some tests on site and indicated that there was something showing up but it did not look serious enough to prescribe any medication and she wanted to run some more tests to find out more. This was on a Monday and she told me I would hear from them on Friday. The next Monday I had not heard from them so I called and asked about my test results. I was informed that they had not come back. At this point my infection was getting better on its own so I kinda forgot about it. 5 weeks later I get notification from my Insurance Co that they had paid the bill. Wait a minute, I never got the results. I tried calling several times and only got voice mail, so I went in. I was told that the PA had decided that I did not need any more tests and nothing was sent in. Why did they not call me. Why did they not tell me when I called a week later. So I asked if it was there policy to tell the patient one thing and then make decisions behind there back and NOT inform them. I did not get an answer. I asked for my money back, they refused. DO NOT go to this clinic. You will be disappointed!!!!

Pros: None

Cons: Incompetant unhelpful staff. I would give 0 stars if I could

.

Dr. Sunshine - yes that's his real name - was very pleasant. The problem was that he was more interested in trying to get me to use home remedies or other over the counter items when I really needed antibiotics. I had an extreme infection in both ears, which I mentioned and his assistant checked, but he decided it wasn't that bad and I should use a nasal rinse and take some sudafed. Who knows what that has to do with my ears. Well, that didn't make a dent in my problem, as I am susceptible to sinust infections and decided to see a doctor before it got worse. Dr. Sunshine asked me if I smoked and then asked if I had Asthma. I told him I don't smoke and I don't have asthma. He said that only people that have issues such as mine are people who smoke or have asthma. I was floored he would insinuate I was lying. Had I been in better health I would have spoken up, but I just let it go. I went to the store (3 actually before I could find the nasal rinse he wanted me to purchase) spent a bunch of money, and purchased the myriad of items he recommended in hopes that he was right. Well, he wasn't. In fact my ear infection was so bad the next day that I couldn't even take myself to the doctor. I was in horrible pain and disoriented. The doctor I went to see was Dr. Sims of South County Family Medical - not to be confused with South Coast Medical Group. Dr Sims was fantastic. I highly recommend that facility.

0
★☆☆☆☆

Dr. Sunshine - yes that's his real name - was very pleasant. The problem was that he was more interested in trying to get me to use home remedies or other over the counter items when I really needed antibiotics. I had an extreme infection in both ears, which I mentioned and his assistant checked, but he decided it wasn't that bad and I should use a nasal rinse and take some sudafed. Who knows what that has to do with my ears. Well, that didn't make a dent in my problem, as I am susceptible to sinust infections and decided to see a doctor before it got worse. Dr. Sunshine asked me if I smoked and then asked if I had Asthma. I told him I don't smoke and I don't have asthma. He said that only people that have issues such as mine are people who smoke or have asthma. I was floored he would insinuate I was lying. Had I been in better health I would have spoken up, but I just let it go. I went to the store (3 actually before I could find the nasal rinse he wanted me to purchase) spent a bunch of money, and purchased the myriad of items he recommended in hopes that he was right. Well, he wasn't. In fact my ear infection was so bad the next day that I couldn't even take myself to the doctor. I was in horrible pain and disoriented. The doctor I went to see was Dr. Sims of South County Family Medical - not to be confused with South Coast Medical Group. Dr Sims was fantastic. I highly recommend that facility.

Pros: Office Staff

Cons: Misdiagnosis, run-around

 

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