Undersports

★★★★☆

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Citadel Outlets

100 Citadel Drive, Suite 480 Los Angeles, CA

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A Runner's Circle

3216 Los Feliz Blvd Los Angeles, CA

3.5 2
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Not only was I able to purchase men's sheer cycling underwear from International Jock's online store, but their clearance section contained some great buys on tropical-style Frank Dandy boxers.

5
★★★★★

Not only was I able to purchase men's sheer cycling underwear from International Jock's online store, but their clearance section contained some great buys on tropical-style Frank Dandy boxers.

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This was my first attempt at ordering online. They had EXCELLENT choices, and they were the ONLY ones who carried what I wanted ("Dukes"). I loved the choices , but then I had a question and tried to e-mail them about it, using their "contact us" procedure, - but my e-mail was returned to me, indicating that they thought it was "junk mail" and had never read it! So I decided to go ahead anyhow, and just order it. I got through the ordering process just fine, but at the end I was asked to enter a password. I had just finished learning how to create good passwords, so I put in my best shot (13 characters long, no spaces) and the website responded that my password was not long enough....it was supposed to be over 4 characters long! I couldn't believe my eyes. I reentered it, even though I was very sure I had it right the first time. Same deal. So I e-mailed them again, using their "contact us" procedures, and guess what.....my emails were returned "not read" AGAIN! So I thought I would call them, - but there is no "800" number anywhere that I can see. They really make it hard to purchase anything from them. I sincerely hope others do not have the same problems because the merchandise looks great.......it is just that I can't get to it.

1
★★☆☆☆

This was my first attempt at ordering online. They had EXCELLENT choices, and they were the ONLY ones who carried what I wanted ("Dukes"). I loved the choices , but then I had a question and tried to e-mail them about it, using their "contact us" procedure, - but my e-mail was returned to me, indicating that they thought it was "junk mail" and had never read it! So I decided to go ahead anyhow, and just order it. I got through the ordering process just fine, but at the end I was asked to enter a password. I had just finished learning how to create good passwords, so I put in my best shot (13 characters long, no spaces) and the website responded that my password was not long enough....it was supposed to be over 4 characters long! I couldn't believe my eyes. I reentered it, even though I was very sure I had it right the first time. Same deal. So I e-mailed them again, using their "contact us" procedures, and guess what.....my emails were returned "not read" AGAIN! So I thought I would call them, - but there is no "800" number anywhere that I can see. They really make it hard to purchase anything from them. I sincerely hope others do not have the same problems because the merchandise looks great.......it is just that I can't get to it.

Pros: Excellent selection

Cons: Seems impossible to purchase online

 

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