My Nails and Spa

★★★☆☆
  • 4401 Century Blvd

    Pittsburg, CA 94565

    Map & Directions
  • 925-754-1303

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well May 5th 2012 has come to be the last day of my being a customer of my nails !! i went to have my eyelashes done to my horror I was greeted by a woman who appears to be confused that should have been my first clue to realize the woman did not know what she was doing, then I noticed she didn't adjust the chair required position for that type of application as it always done by others who have provided that same service in the past she started to attach the lashes glue was all over my eyes no fan,, she dropped the lashes with the blue on my face I had black glue droppings on my face, my eyes turned blood red i asked why she is not using the tapes, she said she don't do that.. tear pouring down my face and realizing this is isn't right..she then brought me the mirror and said. she was done. when I looked the lashes they were totally wrong.the glue was all over my upper eye lids, I asked her to please go get a manager she walked off and got with one of her co-worker and blew me off. so i walked to the counter and asked for one it took a while but one who i assume is a "manage" came ! well the "manager" tells me, if my eyes are burning I'm welcome to use the fan. mind you ! this offer came after the fact and he goes on to say if i needed it fix to my satisfaction, I will need to pay an additional $ 5.00. he did say that with a mile ! i'll give him that lol well being the kind of person i am, I paid for the bad service with regret ! of course NO TIP. the sad part about it they weren't even busy so my last word is i give them * oh and the people at the front counter, you can forget it !! they're having a party of their own it seems you're bothering them by standing patiently. most of us are brought up with some courtesy to others, whether we're customer or service providers they have no clue. I suspect in near future a Spa that understands customers service,clean inviting environment and, good concept of customer relation will come along and knock them out business as we've witnessed with many business with over the top bad service as my Nails. I rate them minus one star.in my opinion, the tell, tell signs are when the place starts to look dirty and stations that are gunky, do they wash after each customer ? are the applications tools sanitized and indivisibly used by each customer?. poor customer service translates to careless care of customer's well being this place is SUSPECT !!

1
★☆☆☆☆

well May 5th 2012 has come to be the last day of my being a customer of my nails !! i went to have my eyelashes done to my horror I was greeted by a woman who appears to be confused that should have been my first clue to realize the woman did not know what she was doing, then I noticed she didn't adjust the chair required position for that type of application as it always done by others who have provided that same service in the past she started to attach the lashes glue was all over my eyes no fan,, she dropped the lashes with the blue on my face I had black glue droppings on my face, my eyes turned blood red i asked why she is not using the tapes, she said she don't do that.. tear pouring down my face and realizing this is isn't right..she then brought me the mirror and said. she was done. when I looked the lashes they were totally wrong.the glue was all over my upper eye lids, I asked her to please go get a manager she walked off and got with one of her co-worker and blew me off. so i walked to the counter and asked for one it took a while but one who i assume is a "manage" came ! well the "manager" tells me, if my eyes are burning I'm welcome to use the fan. mind you ! this offer came after the fact and he goes on to say if i needed it fix to my satisfaction, I will need to pay an additional $ 5.00. he did say that with a mile ! i'll give him that lol well being the kind of person i am, I paid for the bad service with regret ! of course NO TIP. the sad part about it they weren't even busy so my last word is i give them * oh and the people at the front counter, you can forget it !! they're having a party of their own it seems you're bothering them by standing patiently. most of us are brought up with some courtesy to others, whether we're customer or service providers they have no clue. I suspect in near future a Spa that understands customers service,clean inviting environment and, good concept of customer relation will come along and knock them out business as we've witnessed with many business with over the top bad service as my Nails. I rate them minus one star.in my opinion, the tell, tell signs are when the place starts to look dirty and stations that are gunky, do they wash after each customer ? are the applications tools sanitized and indivisibly used by each customer?. poor customer service translates to careless care of customer's well being this place is SUSPECT !!

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.

well May 5th 2012 is the last day of being a customer of my nails !! i went to have my eyelashes done to my horror I was greeted by a woman who appears to be confused that should have been my first clue to realize the woman did not know what she was doing, then I noticed she didn't adjust the chair as it always done by others..she started to attach the lashes with no fan, she dropped the lashes with the blue on my face I had black glue dropping on my face my eyes turned blood red i asked why she is not using the tape, she said she don't do that.. tear pouring down my face and realizing this is isn't right..she then brought the mirror and said. she was done. when I looked the lashes they were totally wrong.the glue was all over my upper eye lids, I asked her to please go get a manager she walked off and got with one of her co-worker and blew me off. so i walked to the counter and asked for one it took a while but one who i assume is a "manage" came ! well the "manager" tells me, if my eyes are burning I'm welcome to use the fan. mind you ! this offer came after the fact and he goes on to say if i needed it fix to my satisfaction, I will need to pay an additional $ 5.00. he did say that with a mile ! i'll give him that lol well being the kind of person i am, I paid for the bad service with regret ! of course NO TIP. the sad part about it they weren't even busy so my last word is i give them * oh and the people at the front counter, you can forget it !! they're having a party of their own it seems you're bothering them by standing patiently. most of us are brought up with some courtesy to others, whether we're customer or service providers they have no clue. I suspect in near future a Spa that understands customers service,clean inviting environment and, good concept of customer relation will come along and knock them out business as we've witnessed with many business with over the top bad service as my Nails. I rate them minus one star

1
★☆☆☆☆

well May 5th 2012 is the last day of being a customer of my nails !! i went to have my eyelashes done to my horror I was greeted by a woman who appears to be confused that should have been my first clue to realize the woman did not know what she was doing, then I noticed she didn't adjust the chair as it always done by others..she started to attach the lashes with no fan, she dropped the lashes with the blue on my face I had black glue dropping on my face my eyes turned blood red i asked why she is not using the tape, she said she don't do that.. tear pouring down my face and realizing this is isn't right..she then brought the mirror and said. she was done. when I looked the lashes they were totally wrong.the glue was all over my upper eye lids, I asked her to please go get a manager she walked off and got with one of her co-worker and blew me off. so i walked to the counter and asked for one it took a while but one who i assume is a "manage" came ! well the "manager" tells me, if my eyes are burning I'm welcome to use the fan. mind you ! this offer came after the fact and he goes on to say if i needed it fix to my satisfaction, I will need to pay an additional $ 5.00. he did say that with a mile ! i'll give him that lol well being the kind of person i am, I paid for the bad service with regret ! of course NO TIP. the sad part about it they weren't even busy so my last word is i give them * oh and the people at the front counter, you can forget it !! they're having a party of their own it seems you're bothering them by standing patiently. most of us are brought up with some courtesy to others, whether we're customer or service providers they have no clue. I suspect in near future a Spa that understands customers service,clean inviting environment and, good concept of customer relation will come along and knock them out business as we've witnessed with many business with over the top bad service as my Nails. I rate them minus one star

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.

My Nails in Antioch-pittsburg is awful. The people that work there are rude and talk about you in their language. The gel nails don't last too long and they are expensive. The staff don't wash their hands after each person. I got my eye lashes done there and when they took them off, they took out my real eye lashes.#oooouuuuccchhh!

1
★☆☆☆☆

My Nails in Antioch-pittsburg is awful. The people that work there are rude and talk about you in their language. The gel nails don't last too long and they are expensive. The staff don't wash their hands after each person. I got my eye lashes done there and when they took them off, they took out my real eye lashes.#oooouuuuccchhh!

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.

horrible ! worst salon experience ever - never go here it is completely frantic and bad,bad,very bad and unprofessional. Customer service and cuticle nipping. It is a nails factory. Rushed to finish the job then Looked at my wallet for tips - My nails bubbles and after 1 week they are falling a part. Eyebrows looks very embarrassing NEVER RETURN TO THIS SALON

1
★☆☆☆☆

horrible ! worst salon experience ever - never go here it is completely frantic and bad,bad,very bad and unprofessional. Customer service and cuticle nipping. It is a nails factory. Rushed to finish the job then Looked at my wallet for tips - My nails bubbles and after 1 week they are falling a part. Eyebrows looks very embarrassing NEVER RETURN TO THIS SALON

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.

The first time I went to My Nails I had Billy do my nails, he was rushing the whole time and was constantly answering his cell phone. He didnt do a good job filing my nails and some of them weren't exactly even. I did bring that to his attention and he fixed them. All together, he was alright. The next time I went in for a fill, this time I had #2 William (who knows if that's his real name). Anyways, again rushing, rushing rushing. He kept overly conversating and trying to "flirt" note, while my daughter was sitting next to me. I think he was trying to distract me from the poor job he was doing on my nails. He kept insisting that I get colored or designs on my nails--hint** I will fill you on this later as to why he kept insisiting. After, asking me hundreds of mind distracting and annoying questions, I finally told him I didn't want colored or designs on my nails. I work so I need a professional and clean look. I kept my french manicure. As I walked to pay for my nails I noticed a pink line under the gel/acrylic where my fill line was initially. I asked him, what the heck is that line? He replied to me that whoever did my nails previously-filed too much on my regular nailbed and that's why its pink. I was so pissed off and since I had a hair appt that I was running late for, I paid and left that stupid salon. So, now I called back and told them that I was not satisfied with the service and would like my nails redone all over again or my money back. I have yet to hear from the manager and the girl who answers doesn't know much about nails, but yet was trying to explain to me what the pink line was, but when I kept asking her more questions about it, she kept stating she doesnt know much about nails. Well! That doesnt help does it! Now, I know why William was so persistant on why I should get colored nails. What a jerk! I have yet to hear back from the Manager and trust me, I will never go back there again. Ugh!

1
★☆☆☆☆

The first time I went to My Nails I had Billy do my nails, he was rushing the whole time and was constantly answering his cell phone. He didnt do a good job filing my nails and some of them weren't exactly even. I did bring that to his attention and he fixed them. All together, he was alright. The next time I went in for a fill, this time I had #2 William (who knows if that's his real name). Anyways, again rushing, rushing rushing. He kept overly conversating and trying to "flirt" note, while my daughter was sitting next to me. I think he was trying to distract me from the poor job he was doing on my nails. He kept insisting that I get colored or designs on my nails--hint** I will fill you on this later as to why he kept insisiting. After, asking me hundreds of mind distracting and annoying questions, I finally told him I didn't want colored or designs on my nails. I work so I need a professional and clean look. I kept my french manicure. As I walked to pay for my nails I noticed a pink line under the gel/acrylic where my fill line was initially. I asked him, what the heck is that line? He replied to me that whoever did my nails previously-filed too much on my regular nailbed and that's why its pink. I was so pissed off and since I had a hair appt that I was running late for, I paid and left that stupid salon. So, now I called back and told them that I was not satisfied with the service and would like my nails redone all over again or my money back. I have yet to hear from the manager and the girl who answers doesn't know much about nails, but yet was trying to explain to me what the pink line was, but when I kept asking her more questions about it, she kept stating she doesnt know much about nails. Well! That doesnt help does it! Now, I know why William was so persistant on why I should get colored nails. What a jerk! I have yet to hear back from the Manager and trust me, I will never go back there again. Ugh!

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0 out of 1 people found this review helpful.

.

I always get my nails done here every since i moved out here about a year ago, i was looking for a nail salon. I found My Nails and the person that does my nails is Sam #17 and he is really nice and sweet gentlemen. Personally i have done my nails once with Alvin and i came home to fix the shape of my nails, now the design was good but i think that Sam is way better. Now i know that sometimes they can be prize but it's worth it. I always get complements or asked where i got my nails done and they stay in good shape and condition until i have my next appointment. Hopefully you have a great experience too.... ; )

5
★★★★★

I always get my nails done here every since i moved out here about a year ago, i was looking for a nail salon. I found My Nails and the person that does my nails is Sam #17 and he is really nice and sweet gentlemen. Personally i have done my nails once with Alvin and i came home to fix the shape of my nails, now the design was good but i think that Sam is way better. Now i know that sometimes they can be prize but it's worth it. I always get complements or asked where i got my nails done and they stay in good shape and condition until i have my next appointment. Hopefully you have a great experience too.... ; )

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.

i hv also had Alvin do my nails a couple of times. i showed him the design i wanted and he decided to add to the design. i now hv Tammy do my nails and she is the best!!! if she is not available i request a woman to do my nails as men tend to be a little rough.

5
★★★★★

i hv also had Alvin do my nails a couple of times. i showed him the design i wanted and he decided to add to the design. i now hv Tammy do my nails and she is the best!!! if she is not available i request a woman to do my nails as men tend to be a little rough.

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0 out of 1 people found this review helpful.

.

Oh gosh..My Nail I had a blast there.. If you go there i recommend Tammy.She is such a kind and sweet woman. .Tammy is very polite,talented..i can just keep going.Even if i were to live an hour away it would still be worth it.Please give My Nail a try its 10x better than Lady Bug Nails

5
★★★★★

Oh gosh..My Nail I had a blast there.. If you go there i recommend Tammy.She is such a kind and sweet woman. .Tammy is very polite,talented..i can just keep going.Even if i were to live an hour away it would still be worth it.Please give My Nail a try its 10x better than Lady Bug Nails

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.

I came here to get my nails done. I requested for Alvin, cause I searched around on the web to look for the right person to do my nails. The name Alvin comes up. I was so disappointed, he just keep talking about how good he is, how nice and cheap blah, blah, blah...
Before he do the design, I just check the shape and want him to fix some of them. He was not happy to do so. Then I tried to explain to him how the design I want. He told me, "do you want me to do my way or your way"...WOW, and finally I got my "white tips", no designs at all.
I should read the comment from Jen L. first before I requested him.
I will come back to try someone else. Hope I will have one.
Fake

1
★☆☆☆☆

I came here to get my nails done. I requested for Alvin, cause I searched around on the web to look for the right person to do my nails. The name Alvin comes up. I was so disappointed, he just keep talking about how good he is, how nice and cheap blah, blah, blah...
Before he do the design, I just check the shape and want him to fix some of them. He was not happy to do so. Then I tried to explain to him how the design I want. He told me, "do you want me to do my way or your way"...WOW, and finally I got my "white tips", no designs at all.
I should read the comment from Jen L. first before I requested him.
I will come back to try someone else. Hope I will have one.
Fake

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0 out of 1 people found this review helpful.

.

I've tried Alvin once, the design is OK...He's nice, he offered me free glitter which can cost me $10 extra. However, the shape was not good, I don't like it. I've never had lifting or crack or broken nails before, but I must take them off and come back for a full set...cause, they were all lifted and fell off..what a wasted...I gave 2 stars for designs and -1 star for quality of Nails....

1
★☆☆☆☆

I've tried Alvin once, the design is OK...He's nice, he offered me free glitter which can cost me $10 extra. However, the shape was not good, I don't like it. I've never had lifting or crack or broken nails before, but I must take them off and come back for a full set...cause, they were all lifted and fell off..what a wasted...I gave 2 stars for designs and -1 star for quality of Nails....

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2 out of 3 people found this review helpful.

.

I was told that Alvin is good. I've tried Alvin once, the design is OK...He's nice, he offered me free litter which can cost me $10 extra. However, the shape was not good, I don't like it. I've never had lifting or crack or broken nails before, but I must take them off and come back for a full set...cause, they were all lifted and fell off..what a wasted...I gave 2 stars for designs and -1 star for quality of Nails....

0
★☆☆☆☆

I was told that Alvin is good. I've tried Alvin once, the design is OK...He's nice, he offered me free litter which can cost me $10 extra. However, the shape was not good, I don't like it. I've never had lifting or crack or broken nails before, but I must take them off and come back for a full set...cause, they were all lifted and fell off..what a wasted...I gave 2 stars for designs and -1 star for quality of Nails....

.

My Nails has the best nail artist in the world there... I will not go to anyone BUT him. His name is ALVIN, he has the best designs and he's the nicest guy in the shop.

5
★★★★★

My Nails has the best nail artist in the world there... I will not go to anyone BUT him. His name is ALVIN, he has the best designs and he's the nicest guy in the shop.

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1 out of 1 people found this review helpful.

.

Liz! you were wrong. William's been doing my nails long enough to let me know he's not the kind of person you thought. He always take like an hour to finish his work, even with WHITE TIPS!

If I get designs, he won't talk much, cause he would really focus on his designs. When I get when tip for my business trip or for a meeting, he and I will have a long conversation. Maybe you don't like to talk, and he doesn't know much about you.

He was right about the pink line too. Whoever get their nails done long enough will know where the pink lines came from and how to make them go away. Believe me, William knows exactly what he needs to do to cover those Pinky lines.

I hope this information will help the others. Just take a look at his works at www.top10nails.com you will know what kind of person he is. If he is really not that good he can't make a nice work that he's been doing.

Have a great day everybody.

5
★★★★★

Liz! you were wrong. William's been doing my nails long enough to let me know he's not the kind of person you thought. He always take like an hour to finish his work, even with WHITE TIPS!

If I get designs, he won't talk much, cause he would really focus on his designs. When I get when tip for my business trip or for a meeting, he and I will have a long conversation. Maybe you don't like to talk, and he doesn't know much about you.

He was right about the pink line too. Whoever get their nails done long enough will know where the pink lines came from and how to make them go away. Believe me, William knows exactly what he needs to do to cover those Pinky lines.

I hope this information will help the others. Just take a look at his works at www.top10nails.com you will know what kind of person he is. If he is really not that good he can't make a nice work that he's been doing.

Have a great day everybody.

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1 out of 1 people found this review helpful.

.

I come here all the time.. They do a wonderful job and have the best customer service. I wouldn't change to no one else ever.. I've been to a couple around Pittsburg and Antioch and no one else made me feel confident and proud to show off my nails like My Nails does.

3
★★★☆☆

I come here all the time.. They do a wonderful job and have the best customer service. I wouldn't change to no one else ever.. I've been to a couple around Pittsburg and Antioch and no one else made me feel confident and proud to show off my nails like My Nails does.

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1 out of 1 people found this review helpful.

.

I got a really cute pedicure here once. It lasted a really long time! The staff was really friendly, and they did a great job of having my feet look amazing and making me feel comfortable!

4
★★★★☆

I got a really cute pedicure here once. It lasted a really long time! The staff was really friendly, and they did a great job of having my feet look amazing and making me feel comfortable!

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2 out of 2 people found this review helpful.

.

All I have to say...My nails come out nicely done every time. I love it. They also have that special free waxing after 5 visits thing. It's great. They are a busy place so make sure to get your appointment.

5
★★★★★

All I have to say...My nails come out nicely done every time. I love it. They also have that special free waxing after 5 visits thing. It's great. They are a busy place so make sure to get your appointment.

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2 out of 2 people found this review helpful.

.

Even though i live here in the city, i don't mind taking the 45min (depending on traffic) drive just to get my nails done. Trust me...you'll be pleased and won't regret going to MY NAILS!!! I ALWAYS leave the nail shop satisfied and VERY happy on how my nails look!! Remember to get GEL...it makes your nails look sooo beautiful
Oh yeah....another thing, they are famous for their eyebrow waxing!!

5
★★★★★

Even though i live here in the city, i don't mind taking the 45min (depending on traffic) drive just to get my nails done. Trust me...you'll be pleased and won't regret going to MY NAILS!!! I ALWAYS leave the nail shop satisfied and VERY happy on how my nails look!! Remember to get GEL...it makes your nails look sooo beautiful
Oh yeah....another thing, they are famous for their eyebrow waxing!!

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1 out of 1 people found this review helpful.

.

Highly recommend it to everyone who wanna have pretty nail designs! They have many selections for you to pick. Randy, Alvin, Tina...they are so creative. Gotta have gel - only $3 . worth it. I love Kathy and Teresa too.They both do great on eyebrow waxing. I will go no where else. I love MY NAILS. I wish they have a bigger place since they are so good and so busy all the time.

5
★★★★★

Highly recommend it to everyone who wanna have pretty nail designs! They have many selections for you to pick. Randy, Alvin, Tina...they are so creative. Gotta have gel - only $3 . worth it. I love Kathy and Teresa too.They both do great on eyebrow waxing. I will go no where else. I love MY NAILS. I wish they have a bigger place since they are so good and so busy all the time.

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1 out of 1 people found this review helpful.

More about My Nails and Spa

Art nails, Waxing, Eyelashes, hair, permanent make-up, Massage, Facial, tanning, Spa manicure and Pedicure

 

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