Vionnet Boutique

★★★☆☆
  • 158 N Robertson Blvd

    Los Angeles, CA 90048

    Map & Directions
  • 310-289-9202

About Vionnet Boutique

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I had a very bad experience at Vionnet this week. If you are considering making a purchase here or are a regular customer. Buyer Beware! I purchased an item full price on Saturday and Tuesday was notified that it would be taking a reduction in price by 40%. I immediately called the store, before I was able to discuss why I was calling the gal who answered the phone told me she was too busy and asked me to call back in 10 min!!!! So I called back, if I was calling to buy something I wouldn't have, I explained my issue and asked for an adjustment as I just bought the item. They told me they don't do adjustments. I asked if I could return and re-buy it at the sale price because I hadn't worn it. They said no. I asked for the manager to call me back she did after I made one more call. She told there was NOTHING they could do for me. I asked to speak to the owner Dahlia, they said she doesn't ... Boutique this week. If you are considering making a purchase here or are a regular customer. Buyer Beware! I purchased an item full price on Saturday and Tuesday was notified that it would be taking a reduction in price by 40%. I immediately called the store, before I was able to discuss why I was calling the gal who answered the phone told me she was too busy and asked me to call back in 10 min!!!! So I called back, if I was calling to buy something I wouldn't have, I explained my issue and asked for an adjustment as I just bought the item. They told me they don't do adjustments. I asked if I could return and re-buy it at the sale price because I hadn't worn it. They said no. I asked for the manager to call me back she did after I made one more call. She told there was NOTHING they could do for me. I asked to speak to the owner Dahlia, they said she doesn't ever come in and she probably wouldn't be able to call me back and they were right, I have yet to hear from her. This was very disappointing to me because I have been a big promoter of her store over the years. What they don't understand is that people choose where to shop. I will never shop here again.

1
★☆☆☆☆

I had a very bad experience at Vionnet this week. If you are considering making a purchase here or are a regular customer. Buyer Beware! I purchased an item full price on Saturday and Tuesday was notified that it would be taking a reduction in price by 40%. I immediately called the store, before I was able to discuss why I was calling the gal who answered the phone told me she was too busy and asked me to call back in 10 min!!!! So I called back, if I was calling to buy something I wouldn't have, I explained my issue and asked for an adjustment as I just bought the item. They told me they don't do adjustments. I asked if I could return and re-buy it at the sale price because I hadn't worn it. They said no. I asked for the manager to call me back she did after I made one more call. She told there was NOTHING they could do for me. I asked to speak to the owner Dahlia, they said she doesn't ... Boutique this week. If you are considering making a purchase here or are a regular customer. Buyer Beware! I purchased an item full price on Saturday and Tuesday was notified that it would be taking a reduction in price by 40%. I immediately called the store, before I was able to discuss why I was calling the gal who answered the phone told me she was too busy and asked me to call back in 10 min!!!! So I called back, if I was calling to buy something I wouldn't have, I explained my issue and asked for an adjustment as I just bought the item. They told me they don't do adjustments. I asked if I could return and re-buy it at the sale price because I hadn't worn it. They said no. I asked for the manager to call me back she did after I made one more call. She told there was NOTHING they could do for me. I asked to speak to the owner Dahlia, they said she doesn't ever come in and she probably wouldn't be able to call me back and they were right, I have yet to hear from her. This was very disappointing to me because I have been a big promoter of her store over the years. What they don't understand is that people choose where to shop. I will never shop here again.

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A million designers to choose from, but only the best pieces make it into this store. Best spot to pick up some new jewelry or a gift for your best friend.

2
★★★★★

A million designers to choose from, but only the best pieces make it into this store. Best spot to pick up some new jewelry or a gift for your best friend.

Pros: parking lot in back. Vera Wang jewelry. all price ranges.

Cons: too much to choose from!

 

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