AT&T

★★★★☆
  • 550 River St Suite D

    Santa Cruz, CA 95060

    Map & Directions
  • 831-457-8255

About AT&T

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
  • GPS Systems
Details
  • Cell Phones
Hours
M-Sa 9am-8pm, Su 10am-7pm
Special Offer
Get an iPhone X or iPhone 8 today!
Products, Plans & Services
    3.6667 3
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    .

    I read those "bad service" reviews and thought I'd take my chances anyway. I made a phone call to find out about getting a broken charger replaced. The person who answered was entirely helpful and suggested how I might go about it,

    3
    ★★★★★

    I read those "bad service" reviews and thought I'd take my chances anyway. I made a phone call to find out about getting a broken charger replaced. The person who answered was entirely helpful and suggested how I might go about it,

    .

    Yeah, it seems that they're often short-staffed often, so there is often a wait. But I found the service to be professional and friendly, which is A WHOLE LOT BETTER than the AT&T store at the Capitola Mall where there is also a wait and customer service is non-existant.

    2
    ★★★★☆

    Yeah, it seems that they're often short-staffed often, so there is often a wait. But I found the service to be professional and friendly, which is A WHOLE LOT BETTER than the AT&T store at the Capitola Mall where there is also a wait and customer service is non-existant.

    .

    On Easter, we went to the Parrot cellular store, but it was closed due to the holiday. My roommate wanted to switch from Verizon to AT & T and was ready to buy ...
    So we returned the next day at 4pm The sign on the door said they were short-staffed and went on a lunch break and would return at 4:30pm......so we went on an errand and returned....finally at 4:35 two different guys pulled up in cars and unlocked the store......( WHY did BOTH have to take lunch at the same time?) So there were lots of customers waiting and one customer looked contagious and sick and it was going to take another 35 minutes for us to get a phone and account activated. We got frustrated and left and went home and ordered new service and a phone online.....

    0
    ★☆☆☆☆

    On Easter, we went to the Parrot cellular store, but it was closed due to the holiday. My roommate wanted to switch from Verizon to AT & T and was ready to buy ...
    So we returned the next day at 4pm The sign on the door said they were short-staffed and went on a lunch break and would return at 4:30pm......so we went on an errand and returned....finally at 4:35 two different guys pulled up in cars and unlocked the store......( WHY did BOTH have to take lunch at the same time?) So there were lots of customers waiting and one customer looked contagious and sick and it was going to take another 35 minutes for us to get a phone and account activated. We got frustrated and left and went home and ordered new service and a phone online.....

    Pros: good parking

    Cons: awful service....he kept picking his nose too

    Message from AT&T

    Come in today and ask our associates how you can get the iPhone 8 and Apple TV for free!



    The iPhone 8 introduces an all‑new glass design. The world's most popular camera, now even better. The smartest, most powerful chip ever in a smartphone. Wireless charging that’s truly effortless. And augmented reality experiences never before possible. iPhone 8. A new generation of iPhone.



    The iPhone X is an iPhone that is entirely screen. One so immersive the device itself disappears into the experience. And so intelligent it can respond to a tap, your voice, and even a glance. Say hello to the future. Visit your local AT&T store to learn more today!

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