Abbott Auto Svc

★★★★☆
  • 1432 S Main St

    Milpitas, CA 95035

    Map & Directions
  • 408-945-1900

About Abbott Auto Svc

Hours
Mon - Fri, 9am - 6pm; Sat, 9am - 5pm; Sun, closed

Automotive

Automotive
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4.0 4
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Dropped off the car in the morning Toi called in the afternoon and said it was ready for pickup. Walked in the shop and Toi and another worker was sitting down talking and reading a newspaper six feet away. I waited for a few seconds for them to acknowledge me but no response. Finally I said something and Toi got up.

Toi explained that everything I asked was replaced and good as new. Went home and decided to check out the handy work. Noticed new spark plugs and air filter. OK so far good. Then checked cabin air filter, not replaced. Took car back immediately and got new filters.

Next day, check oil light turns on. Dip stick indicated low oil. Added one quart oil, checked dip stick still low. At this point I was mad at the situation and took it back to Abbott. Talked to Thoi and explained the situation. He personal checked over the car and add two more quarts of oil. The car only holds 3.2 quarts so that meant they forgot to add motor oil to the car and could have seriously damaged the engine (minus 2 stars). How could someone forget to add oil to the car? I was lucky to not have the engine cease on me.

The car interior had several grease stains and smell of cigarette smoke for weeks after.

This place completely lacks attention to detail. Always double check the work done at this place.

1
★☆☆☆☆

Dropped off the car in the morning Toi called in the afternoon and said it was ready for pickup. Walked in the shop and Toi and another worker was sitting down talking and reading a newspaper six feet away. I waited for a few seconds for them to acknowledge me but no response. Finally I said something and Toi got up.

Toi explained that everything I asked was replaced and good as new. Went home and decided to check out the handy work. Noticed new spark plugs and air filter. OK so far good. Then checked cabin air filter, not replaced. Took car back immediately and got new filters.

Next day, check oil light turns on. Dip stick indicated low oil. Added one quart oil, checked dip stick still low. At this point I was mad at the situation and took it back to Abbott. Talked to Thoi and explained the situation. He personal checked over the car and add two more quarts of oil. The car only holds 3.2 quarts so that meant they forgot to add motor oil to the car and could have seriously damaged the engine (minus 2 stars). How could someone forget to add oil to the car? I was lucky to not have the engine cease on me.

The car interior had several grease stains and smell of cigarette smoke for weeks after.

This place completely lacks attention to detail. Always double check the work done at this place.

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.

Extremely honest and reliable. Charge way lower than others, so we always have to give him some bonus . I have referred many to him, all feel the same way.

2
★★★★★

Extremely honest and reliable. Charge way lower than others, so we always have to give him some bonus . I have referred many to him, all feel the same way.

Pros: HONEST, CHEAP, EASY TO FIND

Cons: TOO FAR FROM MY HOUSE, BUT WORTH THE DRIVE.

.

Thoi Pham and his crew at Abbott are the best! Trustworthy and honest to a fault, I trust them implicitly with my cars as well as my family's cars. We have been using their services since July of 2005. I am very glad that I found them.

2
★★★★★

Thoi Pham and his crew at Abbott are the best! Trustworthy and honest to a fault, I trust them implicitly with my cars as well as my family's cars. We have been using their services since July of 2005. I am very glad that I found them.

.

The guys at Abbott Auto Service are wonderful! They are very honest and will let you know whether or not your car needs fixing. When I take my car in for a tune-up, they look to see what needs to be changed, and won't charge or change things unless it really needs to be. Their prices are reasonable and you can trust them to not rip you off, unlike other places. Our family trusts all of our cars with them.

2
★★★★★

The guys at Abbott Auto Service are wonderful! They are very honest and will let you know whether or not your car needs fixing. When I take my car in for a tune-up, they look to see what needs to be changed, and won't charge or change things unless it really needs to be. Their prices are reasonable and you can trust them to not rip you off, unlike other places. Our family trusts all of our cars with them.

Pros: Great customer service, knowledgeable

Cons: Place is messy but that's what I expect from an auto service

 

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