Care Kleen Carpet Rug's

★★☆☆☆

About Care Kleen Carpet Rug's

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  • Carpet & Rug Cleaners

Personal Services

Personal Services
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I'm updating my review since I used this company again last month. The first time I was thrilled with my experience. It was a great price and the carpet cleaner was quick and friendly. The carpet looked awesome and felt great.

This time, however, my carpet felt hard and crunchy after it dried. Also, the price went up nearly $100!! (same house - same furniture - same size) And I didn't know this until he handed me the bill. When I asked about it he said it was because he used a special cleaner in the spare room - but I hadn't even asked him to do that. If you use something extra, I think your customer should know it's going to cost extra.

I'll probably find a new carpet cleaner next time.

2
★★☆☆☆

I'm updating my review since I used this company again last month. The first time I was thrilled with my experience. It was a great price and the carpet cleaner was quick and friendly. The carpet looked awesome and felt great.

This time, however, my carpet felt hard and crunchy after it dried. Also, the price went up nearly $100!! (same house - same furniture - same size) And I didn't know this until he handed me the bill. When I asked about it he said it was because he used a special cleaner in the spare room - but I hadn't even asked him to do that. If you use something extra, I think your customer should know it's going to cost extra.

I'll probably find a new carpet cleaner next time.

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