Xtraordinary Carpet Care

★★★★☆
  • 42210 Roick Drive, Suite 12

    Temecula, CA 92590

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Personal Services

Personal Services
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Tip for this company...Get a new owner! The service is poor, price is high and owner lies about 30 day guaranty!

3
★★★★★

Tip for this company...Get a new owner! The service is poor, price is high and owner lies about 30 day guaranty!

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I'm so glad that Xtraordinary Carpet Care is still in business through the tough economy that small businesses are facing. While I was looking for a company to clean my carpet, I went with one that claimed they were top of line & cheaper then the rest but I was not satisfied with their work. Fortunately, I was able to find Xtraordinary Carpet Care and they were able to make my tile, grout, & carpet look brand new! The owner of the company, Tony is a rockstar! He did a very good job on site & was a very laid back, easy-going individual. He is a polite, hard-working individual that runs a very successful & reliable company! Choose Xtraordinary Carpet Care for your flooring services!

5
★★★★★

I'm so glad that Xtraordinary Carpet Care is still in business through the tough economy that small businesses are facing. While I was looking for a company to clean my carpet, I went with one that claimed they were top of line & cheaper then the rest but I was not satisfied with their work. Fortunately, I was able to find Xtraordinary Carpet Care and they were able to make my tile, grout, & carpet look brand new! The owner of the company, Tony is a rockstar! He did a very good job on site & was a very laid back, easy-going individual. He is a polite, hard-working individual that runs a very successful & reliable company! Choose Xtraordinary Carpet Care for your flooring services!

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I have lived in the same house here in Temecula, Ca for about 10 years now and have never been able to find a good carpet cleaning company until I used Xtraordinary carpet care! My carpet was very worn out and they made it look new again! They were very polite when they got my house and were able to give me a testimonial for free to assure their work. They came on time and got straight to work. To ensure that I received excellent service, they were able to move some of the larger house hold items after I removed breakables and were very cautious of my belongings. I mentioned that I wanted to get new carpet because it was in bad shape but they told me that they could also make my carpet look wonderful. Very professional, hard working and knowledgeable as well as attentive to detail. This will be my floor specialist from now on.

5
★★★★★

I have lived in the same house here in Temecula, Ca for about 10 years now and have never been able to find a good carpet cleaning company until I used Xtraordinary carpet care! My carpet was very worn out and they made it look new again! They were very polite when they got my house and were able to give me a testimonial for free to assure their work. They came on time and got straight to work. To ensure that I received excellent service, they were able to move some of the larger house hold items after I removed breakables and were very cautious of my belongings. I mentioned that I wanted to get new carpet because it was in bad shape but they told me that they could also make my carpet look wonderful. Very professional, hard working and knowledgeable as well as attentive to detail. This will be my floor specialist from now on.

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This company started out on the wrong foot with me, they quoted one price and came out and wanted to charge double. Also, they cleaned my sofa and love seat and they are not worse off. The sofa and love seat are only a year old and now smell worse than ever. They must not have cleaned them completely and left wet dirt. I called them to fix the issue several times and they still have not set a date to fix this. I am going to have to take them to small claims court, after all it was $300 and now the expense to have the sofa and love seat fixed. Also, my carpets were wet for two days, in June! They obviously rushed and did not extract. Save your money and use someone else, or rent a machine, it could not have ended up worse than my job!

1
★☆☆☆☆

This company started out on the wrong foot with me, they quoted one price and came out and wanted to charge double. Also, they cleaned my sofa and love seat and they are not worse off. The sofa and love seat are only a year old and now smell worse than ever. They must not have cleaned them completely and left wet dirt. I called them to fix the issue several times and they still have not set a date to fix this. I am going to have to take them to small claims court, after all it was $300 and now the expense to have the sofa and love seat fixed. Also, my carpets were wet for two days, in June! They obviously rushed and did not extract. Save your money and use someone else, or rent a machine, it could not have ended up worse than my job!

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Do Not USE THIS COMPANY. BAD, BAD, BAD BUSINESS PRACTICES. THEY WILL QUOTE YOU ONE PRICE ON THE PHONE AND CHARGE YOU ANOTHER WHEN THEY GET TO YOUR HOUSE. ALSO, TERRIBLE JOB ONCE I USED THEM ANYHOW, AFTER ALMOST $300 MY STUFF WAS WORSE OFF BECAUSE THEY OBVIOUSLY DID NOT EXTRACTED GOOD ENOUGH!

1
★☆☆☆☆

Do Not USE THIS COMPANY. BAD, BAD, BAD BUSINESS PRACTICES. THEY WILL QUOTE YOU ONE PRICE ON THE PHONE AND CHARGE YOU ANOTHER WHEN THEY GET TO YOUR HOUSE. ALSO, TERRIBLE JOB ONCE I USED THEM ANYHOW, AFTER ALMOST $300 MY STUFF WAS WORSE OFF BECAUSE THEY OBVIOUSLY DID NOT EXTRACTED GOOD ENOUGH!

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1 out of 1 people found this review helpful.

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Workers arrived on time and were knowledgeable, proficient and professional in their performance. They expertly repaired our carpet for the cost quoted in our telephone call. Overall they were clean, efficient, knowledgeable and professional. They also provided us with valuable information in the carpeting area. We plan to use Etra Ordinary Carpet Care again to clean our carpets.

2
★★★★★

Workers arrived on time and were knowledgeable, proficient and professional in their performance. They expertly repaired our carpet for the cost quoted in our telephone call. Overall they were clean, efficient, knowledgeable and professional. They also provided us with valuable information in the carpeting area. We plan to use Etra Ordinary Carpet Care again to clean our carpets.

on Service Magic

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Tony was completely professional, helpful, thorough, competent, caring, and trustworthy.

2
★★★★★

Tony was completely professional, helpful, thorough, competent, caring, and trustworthy.

on Service Magic

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Had a 8 - 9 AM appointment. Received a call from them at 8:45 - their truck had been grafitied, they need to stay there for the Sheriff's Department to show up, would be late, probably around 11 AM. Showed up at just about noon, one young man only. We did not ask him to move the really heavy furniture, so he was able to do the job OK.

Since you only gave a choice of yes or no on question one, we chose yes. It really would be probably, or yes with reservations.

2
★★★★☆

Had a 8 - 9 AM appointment. Received a call from them at 8:45 - their truck had been grafitied, they need to stay there for the Sheriff's Department to show up, would be late, probably around 11 AM. Showed up at just about noon, one young man only. We did not ask him to move the really heavy furniture, so he was able to do the job OK.

Since you only gave a choice of yes or no on question one, we chose yes. It really would be probably, or yes with reservations.

on Service Magic

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Tony did a remarkable cleaning job on my carpet....my plan had been to have him install a remenant
of carpet. He said he could clean my existing carpet ... so that it would look new! I was so pleasantly surprised!

2
★★★★★

Tony did a remarkable cleaning job on my carpet....my plan had been to have him install a remenant
of carpet. He said he could clean my existing carpet ... so that it would look new! I was so pleasantly surprised!

on Service Magic

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Great service. Friendly service person.

2
★★★★★

Great service. Friendly service person.

on Service Magic

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Tony did a great job!

2
★★★★★

Tony did a great job!

on Service Magic

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I have never seen these carpets look so clean, brand new looking, and completely stain free since we have lived here!!!!
"COIT has nothing on you!!!"

p.s. ~and to the person who left the review about free candy.... I am soooo Jealous!

5
★★★★★

I have never seen these carpets look so clean, brand new looking, and completely stain free since we have lived here!!!!
"COIT has nothing on you!!!"

p.s. ~and to the person who left the review about free candy.... I am soooo Jealous!

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They came out Tuesday around noon and fixed the carpet perfectly. They were AWESOME!! Finally someone that knows what they are doing!!!!

2
★★★★★

They came out Tuesday around noon and fixed the carpet perfectly. They were AWESOME!! Finally someone that knows what they are doing!!!!

on Service Magic

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Did a great job! Reliable!

2
★★★★★

Did a great job! Reliable!

on Service Magic

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I have a large house and have had a terrible time in the past finding people who could adequately clean my floors (I'm picky). They came on time and made my tile grout look new. I mentioned that I wanted to get new carpet because it was in bad shape but they told me that they could also make my carpet look wonderful. They cleaned one room and I was amazed at the difference. I went ahead and had them do all the carpet in the house. My floors look 10 years younger! Very professional, hard working and knowledgeable as well as attentive to detail. This will be my floor specialist from now on.

2
★★★★★

I have a large house and have had a terrible time in the past finding people who could adequately clean my floors (I'm picky). They came on time and made my tile grout look new. I mentioned that I wanted to get new carpet because it was in bad shape but they told me that they could also make my carpet look wonderful. They cleaned one room and I was amazed at the difference. I went ahead and had them do all the carpet in the house. My floors look 10 years younger! Very professional, hard working and knowledgeable as well as attentive to detail. This will be my floor specialist from now on.

on Service Magic

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Xtraordinary Services is the bomb. The have very nice employees and if you go to their office they give you free candy. Peace Out.

2
★★★★★

Xtraordinary Services is the bomb. The have very nice employees and if you go to their office they give you free candy. Peace Out.

.

I have a large house and have had a terrible time in the past finding people who could adequately clean my floors (I'm picky). They came on time and made my tile grout look new. I mentioned that I wanted to get new carpet because it was in bad shape but they told me that they could also make my carpet look wonderful. They cleaned one room and I was amazed at the difference. I went ahead and had them do all the carpet in the house. My floors look 10 years younger! Very professional, hard working and knowledgeable as well as attentive to detail. This will be my floor specialist from now on.

2
★★★★★

I have a large house and have had a terrible time in the past finding people who could adequately clean my floors (I'm picky). They came on time and made my tile grout look new. I mentioned that I wanted to get new carpet because it was in bad shape but they told me that they could also make my carpet look wonderful. They cleaned one room and I was amazed at the difference. I went ahead and had them do all the carpet in the house. My floors look 10 years younger! Very professional, hard working and knowledgeable as well as attentive to detail. This will be my floor specialist from now on.

on Service Magic

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The guys did a great job. They were late, but did call and advise they were running behind. When they came they got right to work.

2
★★★★★

The guys did a great job. They were late, but did call and advise they were running behind. When they came they got right to work.

on Service Magic

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Excellent job very well informed of what each procedure does.

2
★★★★★

Excellent job very well informed of what each procedure does.

on Service Magic

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I was quoted one price on the phone and then when they came out they wanted to charge me three times that price. They said the quote was for their regular cleaning, not their best. Why would they ever do less than their best is my question? I spent an hour moving furniture preparing for them to come, but I didn't use their service. I never appreciate getting a false quote just so they can get their foot in the door. In that case, I will have to show them the way out. That is exactly what I did.

1
★☆☆☆☆

I was quoted one price on the phone and then when they came out they wanted to charge me three times that price. They said the quote was for their regular cleaning, not their best. Why would they ever do less than their best is my question? I spent an hour moving furniture preparing for them to come, but I didn't use their service. I never appreciate getting a false quote just so they can get their foot in the door. In that case, I will have to show them the way out. That is exactly what I did.

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1 out of 1 people found this review helpful.

.

fast friendly with great price.

2
★★★★★

fast friendly with great price.

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