Park West Dental Group and Orthodontics

★☆☆☆☆
  • 10928 Trinity Pkwy

    Stockton, CA 95219

    Map & Directions
  • 209-474-8000

About Park West Dental Group and Orthodontics

Categories
  • Dentists
  • Orthodontists
  • Cosmetic Dentistry
Details
  • Shop Online
  • Tooth Veneers
  • Tooth Whitening
Hours
M-Th 8:30am-5pm, F 7am-4pm, Sa-Su Closed (Open one Saturday a month by appointment only. Emergencies and walk-ins welcome!)
Emails
  • smile@parkwestdentalgroup.com
Phones
  • Fax (209-474-8333)
Year Established
  • 2005
Brands
  • The Smile Generation
Services
  • Dental Cleaning
  • Dental Hygiene
  • Cavity Filling
  • Root Canal
  • Bridges

Health & Medical

Health & Medical
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I would not even give these 1 star. They are completely unorganized and have no communication with their patients or eachother... the office staff is screwing up the whole place, so in turn I would blame it all on the dentist for choosing their crappy staff... heres my story: I work from 9-4pm 6 days a week and go to school from 5-1030pm five days a week... sleep and spare time are very very rare fopr me.... I need a toothe pulled, so I make my appt at park west dental they schedule me for a 6am appt 2 weeks away.. im exhausted but I go because I want this tooth out!! I show up at about 545-550am and they proceed to tell me that my appt wasnt until 10am.. I was livid, why would I be here at 6am if my appt was at 10am.. the office airhead said "we called you 2 times and it got confirmed"...I busted out my phone and said show me where you called... it was not in my call history anywhere to be found... so before I threw a HUUUGE fit I said okay lets just reschedule... so we rescheduled right there that morning for an appt 2 1/2 weeks away for saturday March 5th at 130pm... today march 2nd I just got a phone call to confirm my appt for saturday 12pm... I said no my appt is at 130... she said no its scheduled for 12 unless you want something earlier.. I said I have to work from 9-1 because my appt was at 130.. she said well then you cant make your appt then, and i said yes I can make my appt because its at 130... she said no its at 12 and the dentist has to be out of here by 1... then why did you guys scedule me for a 130 if she has to be out by 1... her response "I have no idea"........... ARE YOU ******* KIDDING ME!!!!... (i did not yell at her like that)She said well then we can make it for Friday.. I said ok ya anytime friday as long as im out by 4pm.. she said ok friday the 18th it is...THE 18TH!!!! I HAVE TO WAIT ANOTHER 2 WEEKS!!!! No way!!! just cancel any business i am EVER!!!! going to do with you guys!!........ My point being is that they refuse to take responsibility for them being soooooooooooo unorganized... everytime I spoke to them about the sheduling matters they would speak to me as if it was my fault!!! and as if they dont understand why i am soo upset... they are just completely unorganized... they have absolutely no communication skills with eachother or the patients... I hope this place screws themselves into the ground.

1
★☆☆☆☆

I would not even give these 1 star. They are completely unorganized and have no communication with their patients or eachother... the office staff is screwing up the whole place, so in turn I would blame it all on the dentist for choosing their crappy staff... heres my story: I work from 9-4pm 6 days a week and go to school from 5-1030pm five days a week... sleep and spare time are very very rare fopr me.... I need a toothe pulled, so I make my appt at park west dental they schedule me for a 6am appt 2 weeks away.. im exhausted but I go because I want this tooth out!! I show up at about 545-550am and they proceed to tell me that my appt wasnt until 10am.. I was livid, why would I be here at 6am if my appt was at 10am.. the office airhead said "we called you 2 times and it got confirmed"...I busted out my phone and said show me where you called... it was not in my call history anywhere to be found... so before I threw a HUUUGE fit I said okay lets just reschedule... so we rescheduled right there that morning for an appt 2 1/2 weeks away for saturday March 5th at 130pm... today march 2nd I just got a phone call to confirm my appt for saturday 12pm... I said no my appt is at 130... she said no its scheduled for 12 unless you want something earlier.. I said I have to work from 9-1 because my appt was at 130.. she said well then you cant make your appt then, and i said yes I can make my appt because its at 130... she said no its at 12 and the dentist has to be out of here by 1... then why did you guys scedule me for a 130 if she has to be out by 1... her response "I have no idea"........... ARE YOU ******* KIDDING ME!!!!... (i did not yell at her like that)She said well then we can make it for Friday.. I said ok ya anytime friday as long as im out by 4pm.. she said ok friday the 18th it is...THE 18TH!!!! I HAVE TO WAIT ANOTHER 2 WEEKS!!!! No way!!! just cancel any business i am EVER!!!! going to do with you guys!!........ My point being is that they refuse to take responsibility for them being soooooooooooo unorganized... everytime I spoke to them about the sheduling matters they would speak to me as if it was my fault!!! and as if they dont understand why i am soo upset... they are just completely unorganized... they have absolutely no communication skills with eachother or the patients... I hope this place screws themselves into the ground.

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The Crown they maid fell off after 2 months and was lost. I was told they would replace it and set up an appointment. Then I got a letter stating I was no longer wanted as a patient and my appointment was cancled. I asked to talk to the office manager that had told me that they would replace the crown but I was told that she had no say in it, that the Dentist (owner) did it. I have no choice but to file suit. Dont trust them!!!

1
★☆☆☆☆

The Crown they maid fell off after 2 months and was lost. I was told they would replace it and set up an appointment. Then I got a letter stating I was no longer wanted as a patient and my appointment was cancled. I asked to talk to the office manager that had told me that they would replace the crown but I was told that she had no say in it, that the Dentist (owner) did it. I have no choice but to file suit. Dont trust them!!!

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I went for my 6 month check up and cleaning knowing I needed a tooth extracted. They said they would call me to set an appointment with the oral surgeon. I never got a call from them and ended up with a toothache, so called to see when I could get it pulled. The appt was made and I was told my co-pay for having a tooth extracted was $25. When I got there, it was $75. They said there was a $50. consultation fee, which I questioned, but paid. I asked why I had to pay a consultation fee since I had already been diagnosed and they said there is always a consultation fee. I checked my insurance when I got home, and the consultation fee was only $45. They say they'll credit it back to the card I used to pay, but won't tell me when they plan to process the refund. This is not the first time they have overcharged me. To top it all off, they are refusing to clean my teeth because the dentist wants me to have $760 worth of work done which includes root planning, antibiotics (which they know I am allergic to) and laser treatment because he found ONE 6mm pocket in my gums. I called the insurance company to see what I could do about getting my teeth cleaned and they advised me to switch dental offices. I think I'll take that advice.

1
★☆☆☆☆

I went for my 6 month check up and cleaning knowing I needed a tooth extracted. They said they would call me to set an appointment with the oral surgeon. I never got a call from them and ended up with a toothache, so called to see when I could get it pulled. The appt was made and I was told my co-pay for having a tooth extracted was $25. When I got there, it was $75. They said there was a $50. consultation fee, which I questioned, but paid. I asked why I had to pay a consultation fee since I had already been diagnosed and they said there is always a consultation fee. I checked my insurance when I got home, and the consultation fee was only $45. They say they'll credit it back to the card I used to pay, but won't tell me when they plan to process the refund. This is not the first time they have overcharged me. To top it all off, they are refusing to clean my teeth because the dentist wants me to have $760 worth of work done which includes root planning, antibiotics (which they know I am allergic to) and laser treatment because he found ONE 6mm pocket in my gums. I called the insurance company to see what I could do about getting my teeth cleaned and they advised me to switch dental offices. I think I'll take that advice.

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Message from Park West Dental Group and Orthodontics

As a dentist in Stockton, we offer modern dentistry at an affordable price. We are proud to be your complete Stockton dental provider by offering you great specialty services and state-of-the-art equipment, including Orthodontics, same day dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

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