Norm Reeves Acura of Mission Viejo

★★★★☆
Mon-Fri: 8:30AM-9:00PM Sat: 8:00AM-8:00PM Sun: 10:00AM-7:00PM
  • 28802 Marguerite Pkwy

    Mission Viejo, CA 92692

    Map & Directions
  • 949-429-0493

About Norm Reeves Acura of Mission Viejo

Categories
  • New Car Dealers
  • Automotive Repair
Details
  • Acura

Automotive

Automotive
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4.0 5
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I really enjoyed my experience working with the team at Acura MV. They treated me with respect and helped me out in a bind when I was having trouble with the transmission on my Acura TL.

5
★★★★★

I really enjoyed my experience working with the team at Acura MV. They treated me with respect and helped me out in a bind when I was having trouble with the transmission on my Acura TL.

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Don't think about calling them because you'll nearly get voicemail every time. They love you when you buy a car, but after that, forget about it!

Even when you try e-mailing them, you don't get a response. I have already sent a complaint letter to their Customer Relations Manager. I soon will send a compliant letter to their General Manager.

1
★☆☆☆☆

Don't think about calling them because you'll nearly get voicemail every time. They love you when you buy a car, but after that, forget about it!

Even when you try e-mailing them, you don't get a response. I have already sent a complaint letter to their Customer Relations Manager. I soon will send a compliant letter to their General Manager.

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The staff at Acura of Mission Viejo are wonderful. They always treat me like I have a new car, even though mine is a 2005...and paid off. Miguel, he is one of the service managers is very helpful and honest. When I purchase my new Acura it will be from this dealership.

5
★★★★★

The staff at Acura of Mission Viejo are wonderful. They always treat me like I have a new car, even though mine is a 2005...and paid off. Miguel, he is one of the service managers is very helpful and honest. When I purchase my new Acura it will be from this dealership.

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I have leased two Acuras from this dealer and am very satisfied. They have a brand new facility built from the ground up and it is absolutely gorgeous. I especially like the express service lane they have for oil changes - takes like 10 minutes

5
★★★★★

I have leased two Acuras from this dealer and am very satisfied. They have a brand new facility built from the ground up and it is absolutely gorgeous. I especially like the express service lane they have for oil changes - takes like 10 minutes

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Brought in an Acura TL for a recall and it was ready in 4 hours. Shuttle service was free from the dealership back to my destination and they also picked me up when the car was ready. They washed the car, vacuumed the inside, and took good care of the car. I liked the fact that the dealership wasn't very busy and that is probably true because of its location. No appointment was necessary, whereas, other dealerships request that an appointment needs to be made days in advance.

PROS: Not as busy as other Acura dealerships
CONS: Speed of work

4
★★★★☆

Brought in an Acura TL for a recall and it was ready in 4 hours. Shuttle service was free from the dealership back to my destination and they also picked me up when the car was ready. They washed the car, vacuumed the inside, and took good care of the car. I liked the fact that the dealership wasn't very busy and that is probably true because of its location. No appointment was necessary, whereas, other dealerships request that an appointment needs to be made days in advance.

PROS: Not as busy as other Acura dealerships
CONS: Speed of work

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Message from Norm Reeves Acura of Mission Viejo

Norm Reeves Acura of Mission Viejo treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Request more information about a vehicle using our online form or by calling (888) 844-1138.

If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!

More about Norm Reeves Acura of Mission Viejo

New, Used, Pre-Owned & Manufacturer Certified Vehicles. Service Center, Parts & Accessories, Detailing, Internet Access, Childrenβ??s Play Area, Loaner Cars, Courtesy Shuttle.

 

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