All Star Detailing

★☆☆☆☆

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I have had my car detailed many times, and this was the absolute worst job that I have seen! My husband dropped my car of at All Star in the morning, and came back to pay for it and pick it up after it was dark outside. We paid $125 for the "detail" of our Ford Expedition. We have multiple cars, so I didn't drive it until three days later. The first thing that I noticed was the smell! I think they must have cleaned the carpets and floor mats in the morning and then closed the car up for the entire day in 95 degree heat. Three weeks later the car still smells like mildew. The mats were still filthy, I have had them cleaned better at the corner car wash. I found a candy wrapper and empty water bottle under the seat, so obviously they didn't vacuum well. The cup holders that my kids have spilled drinks in were not cleaned out at all. To top it all off , the ceiling, where my kids have splashed drinks was not cleaned, including the headliner and plastic edging.
I called the owner that day to tell him that I wanted to bring it back in, he said that they never clean the ceiling of the car because it might cause the headliner to sag. This did not excuse what a bad job they did and that they should have at least wiped down the plastic trim. He did not apologize, and actually seemed annoyed that I called him on this. Again, I have had a better job done for $15 at my local car wash.
What a huge rip off!

0
★☆☆☆☆

I have had my car detailed many times, and this was the absolute worst job that I have seen! My husband dropped my car of at All Star in the morning, and came back to pay for it and pick it up after it was dark outside. We paid $125 for the "detail" of our Ford Expedition. We have multiple cars, so I didn't drive it until three days later. The first thing that I noticed was the smell! I think they must have cleaned the carpets and floor mats in the morning and then closed the car up for the entire day in 95 degree heat. Three weeks later the car still smells like mildew. The mats were still filthy, I have had them cleaned better at the corner car wash. I found a candy wrapper and empty water bottle under the seat, so obviously they didn't vacuum well. The cup holders that my kids have spilled drinks in were not cleaned out at all. To top it all off , the ceiling, where my kids have splashed drinks was not cleaned, including the headliner and plastic edging.
I called the owner that day to tell him that I wanted to bring it back in, he said that they never clean the ceiling of the car because it might cause the headliner to sag. This did not excuse what a bad job they did and that they should have at least wiped down the plastic trim. He did not apologize, and actually seemed annoyed that I called him on this. Again, I have had a better job done for $15 at my local car wash.
What a huge rip off!

 

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