Homeloft

★★★★☆
  • 127 N Highway 101

    Solana Beach, CA 92075

    Map & Directions
  • 858-481-7632

About Homeloft

Categories
Hours
Mon 11am - 7pm Tues closed Wed, Thurs, Fri, Sat 11am - 7pm Sun 12am - 5pm

Home & Garden

Home & Garden
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I agree RUN Like HE (double hockey sticks). Worst experience of my life and the owner is a total douche. He took his google reviews off of google, because they were so bad!! Took forever to get the sofa and the fabric had all kinds of

3
★★★★★

I agree RUN Like HE (double hockey sticks). Worst experience of my life and the owner is a total douche. He took his google reviews off of google, because they were so bad!! Took forever to get the sofa and the fabric had all kinds of

.

The worst retail experience of my life. Buyer beware!!!! I was quoted 5 weeks or less, took almost 4 months. Poor delivery service, NO customer service or follow up. Everything they sell is custom so there is no way to cancel once you realize how horrific the service is. 25% restock fees if you give up. After $6K and 4 months, I wish I never came across this place...

1
★☆☆☆☆

The worst retail experience of my life. Buyer beware!!!! I was quoted 5 weeks or less, took almost 4 months. Poor delivery service, NO customer service or follow up. Everything they sell is custom so there is no way to cancel once you realize how horrific the service is. 25% restock fees if you give up. After $6K and 4 months, I wish I never came across this place...

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The worst retail experience of my life. Buyer beware!!!! I was quoted 5 weeks or less, took almost 4 months. Poor delivery service, NO customer service or follow up. Everything they sell is custom so there is no way to cancel once you

3
★★★★★

The worst retail experience of my life. Buyer beware!!!! I was quoted 5 weeks or less, took almost 4 months. Poor delivery service, NO customer service or follow up. Everything they sell is custom so there is no way to cancel once you

.

I've worked with the Homeloft before. They specialize in traditional and contemporary furniture that can also be special ordered. Their customer service is very good; they really do try to go out of their way to make their customers happy. Whenever I've referred people to them, they always take care of them.

4
★★★★☆

I've worked with the Homeloft before. They specialize in traditional and contemporary furniture that can also be special ordered. Their customer service is very good; they really do try to go out of their way to make their customers happy. Whenever I've referred people to them, they always take care of them.

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Regarding the negative review from sjpalacios:

As the owners of homeLOFT, we felt obligated to respond to the review from sjpalacios:

Ms. Palacios, we?re very sorry that your sofa took longer than anticipated. 99% of our special orders deliver in 4-6 weeks. When selecting the in-stock fabric or leather, orders deliver in just days. Unfortunately, 2-3 times a year we experience this with an order, as with the special order fabric delay on your order. It?s an unpleasant experience for the customer and for us, and an unfortunate reality that occasionally occurs with special order furniture. It is our desire that customers always feel good about their experience at homeLOFT.

On a lighter note, we?re please that your sofa was delivered without any problems in early December and we?re glad you have your new furniture for the holidays!

Thank you for hanging in there, hopefully we can make it up to you in the future.

2
★★★★★

Regarding the negative review from sjpalacios:

As the owners of homeLOFT, we felt obligated to respond to the review from sjpalacios:

Ms. Palacios, we?re very sorry that your sofa took longer than anticipated. 99% of our special orders deliver in 4-6 weeks. When selecting the in-stock fabric or leather, orders deliver in just days. Unfortunately, 2-3 times a year we experience this with an order, as with the special order fabric delay on your order. It?s an unpleasant experience for the customer and for us, and an unfortunate reality that occasionally occurs with special order furniture. It is our desire that customers always feel good about their experience at homeLOFT.

On a lighter note, we?re please that your sofa was delivered without any problems in early December and we?re glad you have your new furniture for the holidays!

Thank you for hanging in there, hopefully we can make it up to you in the future.

Pros: We do our absolute best!

Cons: Sometimes things are outside of our control :(

.

I ordered a sofa back in August and I am STILL waiting for it. I was told it would take 6-8 weeks, and I think it's been 13 weeks. Besides that, they won't give me a definitive date (or even an approximate date) of when or even if it will be finished. Very disappointed.

1
★★☆☆☆

I ordered a sofa back in August and I am STILL waiting for it. I was told it would take 6-8 weeks, and I think it's been 13 weeks. Besides that, they won't give me a definitive date (or even an approximate date) of when or even if it will be finished. Very disappointed.

Pros: nice friendly owner

Cons: opens too late, and takes too long to order a sofa

.

I just found these guys driving down 101 today in Solana Beach and dropped in. I purchased a leather sofa I had seen at Restoration Hardware and paid less for it. So many of the stores I've been in around Solana Beach have high prices, I'm assuming because of the prime coastal real estate, so I've often went to San Marcos, or Miramar, only to find low quality and aggressive sales. I've been checking out the "catalog" stores like Restoration Hardware, Pottery Barn, and Z Gallerie and had resigned to paying a fortune to get what I want. I was ecstatic to find what I wanted, close to home, and for a realistic price. Also, the husband and wife team that own and run the store were really nice, so I felt good about supporting their local business.

2
★★★★★

I just found these guys driving down 101 today in Solana Beach and dropped in. I purchased a leather sofa I had seen at Restoration Hardware and paid less for it. So many of the stores I've been in around Solana Beach have high prices, I'm assuming because of the prime coastal real estate, so I've often went to San Marcos, or Miramar, only to find low quality and aggressive sales. I've been checking out the "catalog" stores like Restoration Hardware, Pottery Barn, and Z Gallerie and had resigned to paying a fortune to get what I want. I was ecstatic to find what I wanted, close to home, and for a realistic price. Also, the husband and wife team that own and run the store were really nice, so I felt good about supporting their local business.

Pros: Great styles. Had my sofa in a week. Cool people too.

 

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