Alliance Limousine (formerly Dalia Limousine)

★★★★☆
Family-owned limousine company with a fleet of sedans, SUVs and stretch limousines for corporate transportation and special events.
  • 14553 Delano St 210

    Van Nuys, CA 91411

    Map & Directions
  • 818-786-8800

About Alliance Limousine (formerly Dalia Limousine)

Categories
Hours
Daily 24 hours

Transportation & Storage

Transportation & Storage
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I had a terrible experience with Alliance Limousine that caused me to cancel my service request and notify them that I would not ever use them again. It had to do with a lack of punctuality a really mean, aggressive, belligerent dispatcher.
Apparently they kept my credit card information and fifteen days later they put a large charge on my credit card! I called them thinking that it may have been an error and the same angry dispatcher laid into me all over again.
They had not provided me with any service. I had not asked for any service.
Obviously I am fighting the charge with my credit card company. But who wants to go through that? Save yourself the hassle and find a nice responsible company who charges fairly and comes on time. Alliance is not that kind of company.

0
★☆☆☆☆

I had a terrible experience with Alliance Limousine that caused me to cancel my service request and notify them that I would not ever use them again. It had to do with a lack of punctuality a really mean, aggressive, belligerent dispatcher.
Apparently they kept my credit card information and fifteen days later they put a large charge on my credit card! I called them thinking that it may have been an error and the same angry dispatcher laid into me all over again.
They had not provided me with any service. I had not asked for any service.
Obviously I am fighting the charge with my credit card company. But who wants to go through that? Save yourself the hassle and find a nice responsible company who charges fairly and comes on time. Alliance is not that kind of company.

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IThis is my FIRST own my business and i just want a good town car company. This town car showed up late to a hotel for a VIP client. They never called me so when i walked out, the hotel put me in a car- i thought it was Dalia/ or Alliance- they go by two names. Dalia started calling me about 45 minutes after pick-up time- to tell me they were at the hotel. i said i already wa sin a car, the hotel must have put me in the wrong one. I told them to release the car. then they CHARGED ME FOR A SIX HOUR RIDE. They never called when they were outside, they told me they were waiting for 3-4 hours, even though i have my phone records, and they charged me for the full day. even after calling, talking to management, trying to explain it wasn't my fault, they were late and didn't inform me of their whereabouts, and booking 2 more services, they still used my credit card info illegally and charged me. They were not professional, understanding, or willing to take any blame.

0
★☆☆☆☆

IThis is my FIRST own my business and i just want a good town car company. This town car showed up late to a hotel for a VIP client. They never called me so when i walked out, the hotel put me in a car- i thought it was Dalia/ or Alliance- they go by two names. Dalia started calling me about 45 minutes after pick-up time- to tell me they were at the hotel. i said i already wa sin a car, the hotel must have put me in the wrong one. I told them to release the car. then they CHARGED ME FOR A SIX HOUR RIDE. They never called when they were outside, they told me they were waiting for 3-4 hours, even though i have my phone records, and they charged me for the full day. even after calling, talking to management, trying to explain it wasn't my fault, they were late and didn't inform me of their whereabouts, and booking 2 more services, they still used my credit card info illegally and charged me. They were not professional, understanding, or willing to take any blame.

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I've used them 3 times and they've been great. They're very polite on the phone, it's easy to make a booking and they send you an e-mail confirmation within minutes. The drivers are friendly but not overbearingly chatty. This is an extreme example, but nonetheless an example of their exemplary service: one driver, David, was taking me to LAX for an international flight, which I was running late for. He patiently waited for half an hour while I finished packing. Finally we left, and drove for 1/2 an hour through rush-hour traffic towards the airport, but I realised moments before we got on to the 105 that I'd left my passport at home. He turned around, drove as fast & safely as possible back to my house calming me down the whole time and reassuring me that everything would be fine, then drove me back to LAX, and I made my flight. They only charged me $20 extra for this whole debacle, even though I said it would be fine to charge me twice. Pretty wonderful.

2
★★★★★

I've used them 3 times and they've been great. They're very polite on the phone, it's easy to make a booking and they send you an e-mail confirmation within minutes. The drivers are friendly but not overbearingly chatty. This is an extreme example, but nonetheless an example of their exemplary service: one driver, David, was taking me to LAX for an international flight, which I was running late for. He patiently waited for half an hour while I finished packing. Finally we left, and drove for 1/2 an hour through rush-hour traffic towards the airport, but I realised moments before we got on to the 105 that I'd left my passport at home. He turned around, drove as fast & safely as possible back to my house calming me down the whole time and reassuring me that everything would be fine, then drove me back to LAX, and I made my flight. They only charged me $20 extra for this whole debacle, even though I said it would be fine to charge me twice. Pretty wonderful.

.

Dear Dalia Limousine-\r
I just wanted to take a moment to thank you for providing such a high level of service for my daughter and myself. As a single mother and someone who has always worked hard but never actually taken a vacation having the opportunity to take my eight year old daughter and mother to Europe for the first time was an important event for us all. I wanted every detail to be perfect and taking my daughter in a limousine to the airport was another first glorious moment I was able to share with her. The limousine you provided was beautiful, the driver was kind, professional, on time and we had a great time! I will remain loyal to your company and with sincere pleasure recommend your services to everyone I know. Thank you again for being the best at what you do!!!\r
Sincerely,\r
\r
Julee \r
\r
\r

2
★★★★★

Dear Dalia Limousine-\r
I just wanted to take a moment to thank you for providing such a high level of service for my daughter and myself. As a single mother and someone who has always worked hard but never actually taken a vacation having the opportunity to take my eight year old daughter and mother to Europe for the first time was an important event for us all. I wanted every detail to be perfect and taking my daughter in a limousine to the airport was another first glorious moment I was able to share with her. The limousine you provided was beautiful, the driver was kind, professional, on time and we had a great time! I will remain loyal to your company and with sincere pleasure recommend your services to everyone I know. Thank you again for being the best at what you do!!!\r
Sincerely,\r
\r
Julee \r
\r
\r

Pros: Punctual, Ountstanding Customer Service, Beautiful Limousine!

.

I have been using Dalia's service for almost 3 years and I have no complaints, only praises. I have called them on numerous occasions as late as 1am to confirm early morning pickups and they always answer the phone. One time they called ME at 4am to let me know that my 630am flight was delayed an hour to see if I wanted a later pick-up! Over the last few years I have gotten to know them personally and I couldn't imagine using anyone else. The cars are always clean, the ride is always smooth and the drivers are always on time. Also, their prices are very reasonable.

2
★★★★★

I have been using Dalia's service for almost 3 years and I have no complaints, only praises. I have called them on numerous occasions as late as 1am to confirm early morning pickups and they always answer the phone. One time they called ME at 4am to let me know that my 630am flight was delayed an hour to see if I wanted a later pick-up! Over the last few years I have gotten to know them personally and I couldn't imagine using anyone else. The cars are always clean, the ride is always smooth and the drivers are always on time. Also, their prices are very reasonable.

Pros: Personal service, reliability, clean and new cars.

Cons: I wish they owned airplanes as well!

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I began using Dalia Limousine when I moved to the West Valley in 2001 and have not considered any other service since. I am most impressed by their exceptional service and how well they deal with my last minute arrangements. It does not matter what time of day or night I can call Sam or Hana and I know I will be picked up no matter how short a notice I give them. From the top down everyone is friendly and very service oriented which is just what I need when I come back from a long business trip. I look forward to my ride home knowing Dalia will be waiting for me, on time like always!

2
★★★★★

I began using Dalia Limousine when I moved to the West Valley in 2001 and have not considered any other service since. I am most impressed by their exceptional service and how well they deal with my last minute arrangements. It does not matter what time of day or night I can call Sam or Hana and I know I will be picked up no matter how short a notice I give them. From the top down everyone is friendly and very service oriented which is just what I need when I come back from a long business trip. I look forward to my ride home knowing Dalia will be waiting for me, on time like always!

.

I have been using Dalia Limousine for over two years. They have always been very professional, courteous, and punctual. The cars are always immaculate. I, as well as my clients, have always been very satisfied. I would not consider using another limousine conpany.

2
★★★★★

I have been using Dalia Limousine for over two years. They have always been very professional, courteous, and punctual. The cars are always immaculate. I, as well as my clients, have always been very satisfied. I would not consider using another limousine conpany.

Pros: excellent service and cars are always clean

.

Dalia Limousine is by far the best service I've ever used. I now use them for all of my business and personal transportation. They're always on time, polite, helpful AND reasonably priced!

2
★★★★★

Dalia Limousine is by far the best service I've ever used. I now use them for all of my business and personal transportation. They're always on time, polite, helpful AND reasonably priced!

Pros: On time, reasonably priced and clean

Cons: --

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I have been using Dalia Limousine for several years. The staff (owner, drivers and dispatch staff) are most friendly and dependable.

2
★★★★★

I have been using Dalia Limousine for several years. The staff (owner, drivers and dispatch staff) are most friendly and dependable.

Pros: Service, Dependable, Willing to make arrangements on short notice

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Dalia is our preferred car service for the greater Los Angeles area for our VIP/Celebrity clients who require the high level of service that Dalia continues to give us.

2
★★★★☆

Dalia is our preferred car service for the greater Los Angeles area for our VIP/Celebrity clients who require the high level of service that Dalia continues to give us.

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I am a corporate travel planner and have worked with Dalia Limo for the past 3 years or so and am very pleased with their service. I have seen first hand the owner of this business bend over backwards to accomodate his clients, especially when last minute or emergency requests are concerned. Dalia understands the needs of their customers, especially the business traveler to whom time is of the utmost importance. \r
\r
The reservation process at Dalia makes my job alot easier, with their quick response time and e-mail confirmations. That along with their clean cars, dependable drivers and on time performance, earns them a big thumbs up !

2
★★★★☆

I am a corporate travel planner and have worked with Dalia Limo for the past 3 years or so and am very pleased with their service. I have seen first hand the owner of this business bend over backwards to accomodate his clients, especially when last minute or emergency requests are concerned. Dalia understands the needs of their customers, especially the business traveler to whom time is of the utmost importance. \r
\r
The reservation process at Dalia makes my job alot easier, with their quick response time and e-mail confirmations. That along with their clean cars, dependable drivers and on time performance, earns them a big thumbs up !

Pros: Dependable !!

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These folks are the greatest! Wonderful communication, great people, and totally dependable. We have dealt with them for over 3 years and I have found that the excellent level of service they provide never waivers. . . . . . . truly a great transportation service for any purpose. Perfect for transportation to and from airports; transporation to and from events; wide variety of vehicles. Never a situation that they cannot accommodate. I would give Dalia Limousine the highest rating possible. Terrific in every way. Very nice vehicles and so very clean. The drivers are very courteous and dependable. You really enjoy traveling when Dalia is at the wheel.

2
★★★★★

These folks are the greatest! Wonderful communication, great people, and totally dependable. We have dealt with them for over 3 years and I have found that the excellent level of service they provide never waivers. . . . . . . truly a great transportation service for any purpose. Perfect for transportation to and from airports; transporation to and from events; wide variety of vehicles. Never a situation that they cannot accommodate. I would give Dalia Limousine the highest rating possible. Terrific in every way. Very nice vehicles and so very clean. The drivers are very courteous and dependable. You really enjoy traveling when Dalia is at the wheel.

Pros: Everything, they are just a great transportation service in every way!

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Dalia Limo is great. Awesome customer service. Reasonable prices. I won't use anyone else now. They are even great on short notice. I highly recommend them.\r

2
★★★★★

Dalia Limo is great. Awesome customer service. Reasonable prices. I won't use anyone else now. They are even great on short notice. I highly recommend them.\r

Pros: Excellent customer service, email confirmations

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Our production company has been using Dalia for years, and here's the reason why. Dalia are incredibly punctual, incredibly friendly, and incredibly personable. As well as for all business journeys we use them for personal airport trips as they make booking so simple. Highly recommended!

2
★★★★★

Our production company has been using Dalia for years, and here's the reason why. Dalia are incredibly punctual, incredibly friendly, and incredibly personable. As well as for all business journeys we use them for personal airport trips as they make booking so simple. Highly recommended!

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Sam the owner and all of his Isreali drivers are great. They are on time and make the trip to the airport a pleasure. All of their vehicle are brand new + impeccable. You can count on a cold bottle of water after a long trip. I recommend them to all my friends + associates for their travel to the airport. You can also get some great middle eastern restaurant recommendations out of them !

2
★★★★☆

Sam the owner and all of his Isreali drivers are great. They are on time and make the trip to the airport a pleasure. All of their vehicle are brand new + impeccable. You can count on a cold bottle of water after a long trip. I recommend them to all my friends + associates for their travel to the airport. You can also get some great middle eastern restaurant recommendations out of them !

.

I have been in the Celebrity business for 20 years. Dalia is the only company in Los Angeles I will trust with my clients. My clients depend on punctuality and discretion. They have the cleanest limos, the most reliable limos and friendly service. Their rates are very very competitive with National Companies. I also use them for my personal travels. They set the standard for quality and service.

2
★★★★☆

I have been in the Celebrity business for 20 years. Dalia is the only company in Los Angeles I will trust with my clients. My clients depend on punctuality and discretion. They have the cleanest limos, the most reliable limos and friendly service. Their rates are very very competitive with National Companies. I also use them for my personal travels. They set the standard for quality and service.

Pros: Best Limo you will find in Southern California. They can also help you for National cities and abroad in connecting you to the best companies in any city.

Cons: There are no cons.

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I have been calling Dalia Limo since 1998. The cars are immaculate; the drivers are professional, polite and discrete. Sam and Hana really care about their clients and have called me on several occasions through the years to let me know that they have upgraded their fleet. As a producer, it is my job to see that my clients are comfortable and well taken care of....together, we have made that happen.

2
★★★★★

I have been calling Dalia Limo since 1998. The cars are immaculate; the drivers are professional, polite and discrete. Sam and Hana really care about their clients and have called me on several occasions through the years to let me know that they have upgraded their fleet. As a producer, it is my job to see that my clients are comfortable and well taken care of....together, we have made that happen.

Pros: service, immaculate fleet of cars

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I've been using Dalia Limousine for more than a year now and they have been great people to work with. I use them for all our transportation needs for our company. They are always very polite and attentive and above all, they are on time. I highly recommend this company!

2
★★★★★

I've been using Dalia Limousine for more than a year now and they have been great people to work with. I use them for all our transportation needs for our company. They are always very polite and attentive and above all, they are on time. I highly recommend this company!

.

How about clean cars, friendly drivers, and a smokefree environment. Dalia Limousine has been our company's choice for many years. Not only do we use them for business, but also personal trips. It is great to place a phone call and get a live person to make your reservation with. Of course, if you prefer, you can also e-mail your itinerary and still get the same great dependable service. Our account is with Dalia, and that is where it will stay.

2
★★★★★

How about clean cars, friendly drivers, and a smokefree environment. Dalia Limousine has been our company's choice for many years. Not only do we use them for business, but also personal trips. It is great to place a phone call and get a live person to make your reservation with. Of course, if you prefer, you can also e-mail your itinerary and still get the same great dependable service. Our account is with Dalia, and that is where it will stay.

 

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