Ashley Furniture Homestore

★★★☆☆
Monday-Friday 10a-9p, Saturday 10a-7p, Sunday 11a-6p
  • 1320 Franklin Rd

    Yuba City, CA 95993

    Map & Directions
  • 530-755-0996

About Ashley Furniture Homestore

Categories
  • Furniture Stores

Home & Garden

Home & Garden
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2.75 4
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First let me apologize to any of our customers experiencing delays. Regarding our restocking fee, if it has been more than 8 weeks we will never charge you a restocking fee. This economy has not been just hard on us but a lot of our customers families as well. It's had a hard impact on the speed in which we are able to help our customers. The small amount of back orders that we have had are just now starting to come in. This is the first time in all of our years of operation that we've had to deal with a problem similar to this. For any of our customers that have weathered through this with us, thank you very much. By supporting our independently owned and operated Ashley Furniture store, you support and help local families and the community. We've taken this hard time as an opportunity to learn and grow. So we hope that you will continue to support us and the local community in the many years to come.
Thank you,
-William
VP of Consumer Affairs
for Ashley Furniture of Northern California
consumeraffairs@ashleyhomestorenorcal.com

5
★★★★★

First let me apologize to any of our customers experiencing delays. Regarding our restocking fee, if it has been more than 8 weeks we will never charge you a restocking fee. This economy has not been just hard on us but a lot of our customers families as well. It's had a hard impact on the speed in which we are able to help our customers. The small amount of back orders that we have had are just now starting to come in. This is the first time in all of our years of operation that we've had to deal with a problem similar to this. For any of our customers that have weathered through this with us, thank you very much. By supporting our independently owned and operated Ashley Furniture store, you support and help local families and the community. We've taken this hard time as an opportunity to learn and grow. So we hope that you will continue to support us and the local community in the many years to come.
Thank you,
-William
VP of Consumer Affairs
for Ashley Furniture of Northern California
consumeraffairs@ashleyhomestorenorcal.com

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Would be zero stars if I could. This is NorCal independantly owned Ashley stores. Ordered $2000 living room set 4 months ago. Still have not recieved. Get told something different every week about the status of the order. No one knows what they are doing. And none of them now what the others are doing, so there is no one that can help you. If you call the warehouse, the store and talk to a manager, you will get 3 different answers. They are trying to keep you on the hook till you give up and cancel. Then they charge you the cancellation fee. Which is what they are threatening us with. Go else where to get your furniture. Worse run business I have ever dealt with.

1
★☆☆☆☆

Would be zero stars if I could. This is NorCal independantly owned Ashley stores. Ordered $2000 living room set 4 months ago. Still have not recieved. Get told something different every week about the status of the order. No one knows what they are doing. And none of them now what the others are doing, so there is no one that can help you. If you call the warehouse, the store and talk to a manager, you will get 3 different answers. They are trying to keep you on the hook till you give up and cancel. Then they charge you the cancellation fee. Which is what they are threatening us with. Go else where to get your furniture. Worse run business I have ever dealt with.

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I got a living room set at the Yuba City store, and they told me, that it was going to take 2-4 weeks. At this point I haven't got my stuff, and we are already in week 8th. I was wondering, since they have a cancellation policy of 25%, if I can cancel my order without paying the 25% since they didn't bring the items on the estimated time?

1
★☆☆☆☆

I got a living room set at the Yuba City store, and they told me, that it was going to take 2-4 weeks. At this point I haven't got my stuff, and we are already in week 8th. I was wondering, since they have a cancellation policy of 25%, if I can cancel my order without paying the 25% since they didn't bring the items on the estimated time?

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My husband and I bought couches from here and they are really friendly with low prices, but they said the couches would take 6-8 weeks until the couches would arrive. It has been 10 weeks and our couches still aren't here, and whenever we call to talk to someone no one answers and when they do answer they just say its just an estimation. Well i guess they should expand their estimation

4
★★★★☆

My husband and I bought couches from here and they are really friendly with low prices, but they said the couches would take 6-8 weeks until the couches would arrive. It has been 10 weeks and our couches still aren't here, and whenever we call to talk to someone no one answers and when they do answer they just say its just an estimation. Well i guess they should expand their estimation

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Message from Ashley Furniture Homestore

Visit our website at ashleyhomestoreyubacity.com to browse our catalog, view special offers, and apply for financing online. You're going to LOVE this place!

More about Ashley Furniture Homestore

We are your locally owned/operated Ashley Furniture HomeStore, with furniture for every budget and every room in your home. Ask about our special financing and private offers available on to eClub members. Come on in, you're going to LOVE this place!

 

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