Maid In California

★★★★★
  • 4905 Via La Granja

    Yorba Linda, CA 92886

    Map & Directions
  • 714-505-0900

Personal Services

Personal Services
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Maid In California

4905 Via La Granja Yorba Linda, CA

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4.6 10
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The owner contacted me after I made my initial review/post and offered an apology for the tardiness of his response and for a lack of action regarding my account. I was told that he would see that my card was refunded. He also offered a

3
★★★★★

The owner contacted me after I made my initial review/post and offered an apology for the tardiness of his response and for a lack of action regarding my account. I was told that he would see that my card was refunded. He also offered a

.

When I emailed a complaint to the owner of Maid in California, in her reply, she including the following email from her employee:

From: Maid in California
To: Debbie
Sent: Fri, June 3, 2011 4:47:11 PM
Subject: Fw: Debbie: Confusion and

3
★★★★★

When I emailed a complaint to the owner of Maid in California, in her reply, she including the following email from her employee:

From: Maid in California
To: Debbie
Sent: Fri, June 3, 2011 4:47:11 PM
Subject: Fw: Debbie: Confusion and

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Execellent service and awesome attention to detail that this company has given to me over the past year and half. From the first time I used this cleaning service they made sure that I had the exact team that would clean my house the way I

3
★★★★★

Execellent service and awesome attention to detail that this company has given to me over the past year and half. From the first time I used this cleaning service they made sure that I had the exact team that would clean my house the way I

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Terrible customer service - rude, intrusive, completely clueless about how to treat customers. \r
\r
The company pulled a blatant bait and switch - quoted one price and then once they arrived at the site, claimed that the job was more work

3
★★★★★

Terrible customer service - rude, intrusive, completely clueless about how to treat customers. \r
\r
The company pulled a blatant bait and switch - quoted one price and then once they arrived at the site, claimed that the job was more work

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Maid in California strives to make everyone happy. They offer competitive rates with cleaners that have 5-25 years experience.

2
★★★★★

Maid in California strives to make everyone happy. They offer competitive rates with cleaners that have 5-25 years experience.

Pros: English Speaking Professional Cleaners

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This was the worst maid service I have ever used. First off, they showed up late. They came in to clean my house the day before moving in and when I checked (since they didn't have me go through everything) found that most of the cabinets and drawers were only cleaned in the front and not in the back. Everything they did was done only half way. When I called to complain afterwards, they offered the maids to come back the day I was moving in, which could not be done or a few days after - when I would have already had to unpack and put things away. When I started putting things away - I found that it was even worse than I thought as I had to reclean every single drawer and cabinet in the 3 bathrooms, 3 closets and the kitchen which has many shelves and drawers. Even my husband was appalled as we found sawdust in quite a few areas and top shelves/cabinets had not even been touched and were filthy. The unprofessionalism of the office was worse. They offered me half off the price and then reneged. The owner never called me back and refused to talk to me, which would have gone a long way towards how I feel about this company. They ought not to be in business and anybody using them should beware of the sloppy job and unprofessionalism. Save your money and look for a maid service that will actually clean and be worth the money you want to spend.

0
★☆☆☆☆

This was the worst maid service I have ever used. First off, they showed up late. They came in to clean my house the day before moving in and when I checked (since they didn't have me go through everything) found that most of the cabinets and drawers were only cleaned in the front and not in the back. Everything they did was done only half way. When I called to complain afterwards, they offered the maids to come back the day I was moving in, which could not be done or a few days after - when I would have already had to unpack and put things away. When I started putting things away - I found that it was even worse than I thought as I had to reclean every single drawer and cabinet in the 3 bathrooms, 3 closets and the kitchen which has many shelves and drawers. Even my husband was appalled as we found sawdust in quite a few areas and top shelves/cabinets had not even been touched and were filthy. The unprofessionalism of the office was worse. They offered me half off the price and then reneged. The owner never called me back and refused to talk to me, which would have gone a long way towards how I feel about this company. They ought not to be in business and anybody using them should beware of the sloppy job and unprofessionalism. Save your money and look for a maid service that will actually clean and be worth the money you want to spend.

Pros: none

Cons: Didn't clean the place, showed up late, reneged on price, unprofessional

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I have been using Maid In California for over 3 years now. I have 2 kids that are a handful and sometimes I don't have time to pick up their bedrooms and do the laundry. I opted to have a single cleaner that comes in every week cleans my house, does my laundry and puts it away for me.
This is a good reputable company that has excellent customer service and my favorite part : English Speaking, professional house cleaners that clean my house just the way I want it!!!

2
★★★★★

I have been using Maid In California for over 3 years now. I have 2 kids that are a handful and sometimes I don't have time to pick up their bedrooms and do the laundry. I opted to have a single cleaner that comes in every week cleans my house, does my laundry and puts it away for me.
This is a good reputable company that has excellent customer service and my favorite part : English Speaking, professional house cleaners that clean my house just the way I want it!!!

.

I was shocked to see the previous review done by mleewang. I have used the same cleaner, Karla and her husband every other week for over 2 years and have ALWAYS been happy with them and their attention to detail. I do remember the first time they cleaned my new house because the difference was amazing. The previous owners were very dirty (although they claimed to have cleaned it before we moved in) and my bathrooms were a horrible sight. We had mold, mildew and lots of hard water spots all around our shower and toilet areas. Karla and her husband scrubbed them until they shined like I had never thought possible. We were actually planning to remodel the bathrooms immediately since we never thought they could become clean. Because of Karla and her husband we were able to put off remodeling our bathrooms and save lots of money. Of course this type of cleaning takes time but was well worth the money. Maybe "mleewang" does not appreicate the time and hard work it takes to transform filth into fabulous!

2
★★★★★

I was shocked to see the previous review done by mleewang. I have used the same cleaner, Karla and her husband every other week for over 2 years and have ALWAYS been happy with them and their attention to detail. I do remember the first time they cleaned my new house because the difference was amazing. The previous owners were very dirty (although they claimed to have cleaned it before we moved in) and my bathrooms were a horrible sight. We had mold, mildew and lots of hard water spots all around our shower and toilet areas. Karla and her husband scrubbed them until they shined like I had never thought possible. We were actually planning to remodel the bathrooms immediately since we never thought they could become clean. Because of Karla and her husband we were able to put off remodeling our bathrooms and save lots of money. Of course this type of cleaning takes time but was well worth the money. Maybe "mleewang" does not appreicate the time and hard work it takes to transform filth into fabulous!

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My husband and I moved into a 3bed/3bath townhouse, on March 17,08. The landlord cleaned the house before we moved in. On April 4, I asked Maid in California send two house cleaners to my home. One of the cleaner name, Karla, spent two hours to clean the master bathroom until I asked her moving to other room to clean. After that , they spent another 1 and 1/2 hours to finish the whole house clean other than master bathroom. I paid $210 check which charged $60 x 3 1/2 hours. Since than I still cannot understand how come, Karla, needed to spend two hours to clean the master bathroom?? There only my husband and I lived in this house. I called the company to compliant about this happen but the company cannot give me a very good reason.
I highly not recommended people to use this company service.

0
★☆☆☆☆

My husband and I moved into a 3bed/3bath townhouse, on March 17,08. The landlord cleaned the house before we moved in. On April 4, I asked Maid in California send two house cleaners to my home. One of the cleaner name, Karla, spent two hours to clean the master bathroom until I asked her moving to other room to clean. After that , they spent another 1 and 1/2 hours to finish the whole house clean other than master bathroom. I paid $210 check which charged $60 x 3 1/2 hours. Since than I still cannot understand how come, Karla, needed to spend two hours to clean the master bathroom?? There only my husband and I lived in this house. I called the company to compliant about this happen but the company cannot give me a very good reason.
I highly not recommended people to use this company service.

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This company was professional from the minute they answered the phone to the high quality cleaning performed. The house cleaners arrived on time, the lead spoke great English and their quailty was superb. The English helped me so much because I am very particular about everything and it gave me the opportunity to tell them exactly what and how I would like some things cleaned. I have searched and searched to find a company like this one, I will be their customer for life. Thank You , Thank you Maid in California for really making my life easier.

2
★★★★★

This company was professional from the minute they answered the phone to the high quality cleaning performed. The house cleaners arrived on time, the lead spoke great English and their quailty was superb. The English helped me so much because I am very particular about everything and it gave me the opportunity to tell them exactly what and how I would like some things cleaned. I have searched and searched to find a company like this one, I will be their customer for life. Thank You , Thank you Maid in California for really making my life easier.

Pros: Professional English Speaking Cleaners

Cons: Have not come across and cons yet.

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