Enlightenment

★★★☆☆

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I found a Buddha fountain that was perfect for my backyard. It was $299 marked down to $199. GREAT! So I thought. I bought the fountain and asked if they could ship it. Yes they said, $12 for shipping. After thinking about it, I thought maybe I could just carry it home on the ferry with me. I went back in and asked if I could see how heavy it was. It was not to heavy, so I said I would take it with me. They told me to come back in an hour. I specifically asked if I was going to get a new one or the floor model. They said a NEW one.
I came back an hour later to find the floor model in the box wrapped in bubble wrap . I was very dissappointed that they sold me the floor model since they told me that I was getting a new one.
one of the girls there ( who came over from another store) said" I sold the other one to a friend of mine yesterday". So I then asked if they could discount it? They made calls and then said you can have $20 off in store credit. It didn't make sense to me why I should have to pay for something that was used and then only get store credit. I asked for a refund... they had to call some guy again. He told me that the girl was new and that he didn't know why she couldn't find the one in the box, that it was upstairs. He then tried to offer me $50 back, but at that point I didn't want to give my hard earned money to dishonest people. I had to help the sales girl with using the credit card terminal to give me my refund back. I almost missed my ferry ride back home because they kept saying" just wait a minute" that turned into 20 minutes.......needless to say I was irratated and there was nothing enlightning about that experience.

1
★☆☆☆☆

I found a Buddha fountain that was perfect for my backyard. It was $299 marked down to $199. GREAT! So I thought. I bought the fountain and asked if they could ship it. Yes they said, $12 for shipping. After thinking about it, I thought maybe I could just carry it home on the ferry with me. I went back in and asked if I could see how heavy it was. It was not to heavy, so I said I would take it with me. They told me to come back in an hour. I specifically asked if I was going to get a new one or the floor model. They said a NEW one.
I came back an hour later to find the floor model in the box wrapped in bubble wrap . I was very dissappointed that they sold me the floor model since they told me that I was getting a new one.
one of the girls there ( who came over from another store) said" I sold the other one to a friend of mine yesterday". So I then asked if they could discount it? They made calls and then said you can have $20 off in store credit. It didn't make sense to me why I should have to pay for something that was used and then only get store credit. I asked for a refund... they had to call some guy again. He told me that the girl was new and that he didn't know why she couldn't find the one in the box, that it was upstairs. He then tried to offer me $50 back, but at that point I didn't want to give my hard earned money to dishonest people. I had to help the sales girl with using the credit card terminal to give me my refund back. I almost missed my ferry ride back home because they kept saying" just wait a minute" that turned into 20 minutes.......needless to say I was irratated and there was nothing enlightning about that experience.

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1 out of 1 people found this review helpful.

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This is a really great store. I love the banners with the profound quotes that they offer. Highly recommended.

5
★★★★★

This is a really great store. I love the banners with the profound quotes that they offer. Highly recommended.

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Enlightenment is another gift shop along Pier 39 and they specialize in cute Asian-themed gifts and accessories. I would definitely recommend stopping by and checking out what they have to offer.

4
★★★★☆

Enlightenment is another gift shop along Pier 39 and they specialize in cute Asian-themed gifts and accessories. I would definitely recommend stopping by and checking out what they have to offer.

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