Senior Helpers

★★★☆☆
Founded in 2001 with a vision to help seniors who wish to remain in their homes - despite age-related illnesses and mobility challenges - Senior Helpers serves elderly individuals and their families around the world. Senior Helpers differentiates itself with its proprietary, specialized programs that have been developed in collaboration with leading medical experts. The company was the first provider in the industry to offer specialized care services for individuals with Alzheimer's, dementia and Parkinson's disease. Senior Helpers has a professional, process-oriented staff ready to serve our clients and their families. When you contact a Senior Helpers office, the team will set up a complimentary initial assessment at your loved one's home to discuss their needs and formulate a care plan. If necessary, a staff member, Social Worker or RN (depending on the State regulations) will conduct a full nursing assessment to gauge the client's status and clarify the care plan. The Senior Helpers team will determine the most appropriate caregiver for your loved one using the assessment information and the caregiver matching process. Service starts on the pre-determined date and follow-up is conducted immediately after service begins and on a periodic basis to ensure excellent care delivery. Senior Helpers' mission is to ensure a better quality of life for the elderly and their families by providing dependable and affordable care. Senior Helpers is a trusted and respected organization that takes a responsible role in supporting its clients and their families, employees, and community.
  • 2288 Westwood Blvd

    Los Angeles, CA 90064

    Map & Directions
  • 310-340-2089

About Senior Helpers

Details
Hours
Daily 12am-11:55pm

Health & Medical

Health & Medical
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My family has been very happy with Senior Helpers. We hired them a year ago to help my mom after her stroke. They have been wonderful and my mom loves her caregivers Sheila and Mae. I recommend them to anyone.

In reference to the previous negative review. I find it very skeptical because Senior Helpers did share backround checks and employee profiles with us before we chose our caregivers.

My family highly recommends

5
★★★★★

My family has been very happy with Senior Helpers. We hired them a year ago to help my mom after her stroke. They have been wonderful and my mom loves her caregivers Sheila and Mae. I recommend them to anyone.

In reference to the previous negative review. I find it very skeptical because Senior Helpers did share backround checks and employee profiles with us before we chose our caregivers.

My family highly recommends

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Business Response:

Thanks Tom for your review. We work hard to make sure our clients are treated as if they were are own family.
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Do not use this company. Owner hired caregiver for 83 year old woman who had an extensive criminal background, suspended drivers license and expired car registration. Caregiver was caught stealing at drugstore, fled and left 83 year woman at store. Senior Helpers owner lied about employee work history and did not conduct a criminal and work history background check. Do not let this happen to any other elderly person.

1
★☆☆☆☆

Do not use this company. Owner hired caregiver for 83 year old woman who had an extensive criminal background, suspended drivers license and expired car registration. Caregiver was caught stealing at drugstore, fled and left 83 year woman at store. Senior Helpers owner lied about employee work history and did not conduct a criminal and work history background check. Do not let this happen to any other elderly person.

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0 out of 1 people found this review helpful.

Business Response:

Helen B. I noticed on the date you wrote this review you also wrote numerous other reviews for many other businesses throughout the United States. Its obvious you were not a client as we give all new clients a detailed background check and complete employee profile.

Message from Senior Helpers

Mission Statement



Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.



Vision



Our vision is to be your community’s leading home care company, setting a new standard of care and customer service for our industry.



Core Values



Integrity Without Compromise



We believe in demonstrating the highest levels of honesty and integrity in all interactions with others. We will not compromise this value for short-term gain or convenience.



Improve Quality of Life



We believe that our work in home care is about helping our clients and their families improve their quality of life during the aging process, maintain peace of mind, and enjoy independence in their own homes.



Open & Effective Communication



We believe that clear communication and open dialog are critical to building and maintaining positive relationships and creating exceptional experiences for others.



Positive Attitude



We believe that to be successful in a dynamic and competitive business like home care, we need to maintain positive habits of thought in all that we do. We encourage our team members and remind ourselves to think and act positively in every situation.



Continuous Advancement



We believe that we can advance in our industry by continuously seeking opportunities to improve. We believe that it is important to constantly assess our current reality by examining facts and data. Our willingness to embrace the facts will help us grow and create exceptional experiences for our stakeholders.



Celebrate Life



We believe in the sanctity of human life and in celebrating the joy of life. We will foster this by creating opportunities for our clients, caregivers, employees, and franchisees to live a life that they can celebrate!

More about Senior Helpers

Thanks to our responsiveness, dependability, and personal care, Senior Helpers has become one of the most trusted and distinguished providers of in-home senior care services in the nation and we have served the Los Angeles area since 2004. Senior Helpers offers a variety of services, including Alzheimer's and dementia care, personal and companion care, senior care management and evaluation, nurse and "peace of mind" visits, surgery assistance, sitter services, veterans services, and much more.

 

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