Galaxy Jumps

★★★☆☆

About Galaxy Jumps

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  • Party Supply Stores

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Party City

1986 Tully Rd San Jose, CA

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5353 Almaden Expressway San Jose, CA

2.5 2
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I reserved a jumper for my son's 5th birthday party. Galaxy Jump confirmed the time and date the day before. I was rest assured that was under control until the following day at 1pm. They were supposed to drop it off at 1pm. They weren't there at 1pm. I gave them until 1:30 and still no show. I began calling them and no answer. I called 5 times and left 2 messages and still no answer or call back. They completely flaked on me. I was lucky to have Astro Jump come out and deliver a jump in 30 minutes. Astro Jump saved the day. Very disappointed in Galaxy Jump for 1. not showing and 2. never following up to my messages or the fact that they never showed. Bad business practice.

1
★☆☆☆☆

I reserved a jumper for my son's 5th birthday party. Galaxy Jump confirmed the time and date the day before. I was rest assured that was under control until the following day at 1pm. They were supposed to drop it off at 1pm. They weren't there at 1pm. I gave them until 1:30 and still no show. I began calling them and no answer. I called 5 times and left 2 messages and still no answer or call back. They completely flaked on me. I was lucky to have Astro Jump come out and deliver a jump in 30 minutes. Astro Jump saved the day. Very disappointed in Galaxy Jump for 1. not showing and 2. never following up to my messages or the fact that they never showed. Bad business practice.

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I rented a jumping house for my son's birthday from Galaxy Jumps last September. They came out on time in the morning for set up and gave us extra time before pick up with no extra charge. The kids loved it.

4
★★★★☆

I rented a jumping house for my son's birthday from Galaxy Jumps last September. They came out on time in the morning for set up and gave us extra time before pick up with no extra charge. The kids loved it.

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