Sid's

★★☆☆☆
  • 8338 Lincoln Blvd

    Los Angeles, CA 90045

    Map & Directions
  • 310-670-5552

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2.3 10
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.

Unfortunately, we picked this store to buy our first crib, dressers, glider chair, lamps, and more! After we paid a few thousand dollars on it all, we waited and waited and waited. I had my baby and still waited another 6 weeks until they finally brought our FIRST piece of furniture! It took over 3 months to get our first piece. Then when the crib arrived it was scratched in a million places and then repainted with a different shade of paint to try and cover it up! When we contacted the management they gave us a runaround and made us take pictures, etc., before finally telling us to call the manufacturer...and THEN we had to wait again for the new crib to come.....and SID & ME NEVER OFFERED US ANY TYPE OF COMPENSATION!! NOT EVEN A MATTRESS TO BORROW FOR OUR BABY TO SLEEP ON. DO NOT BUY FROM THIS STORE!!!!!!!

0
★☆☆☆☆

Unfortunately, we picked this store to buy our first crib, dressers, glider chair, lamps, and more! After we paid a few thousand dollars on it all, we waited and waited and waited. I had my baby and still waited another 6 weeks until they finally brought our FIRST piece of furniture! It took over 3 months to get our first piece. Then when the crib arrived it was scratched in a million places and then repainted with a different shade of paint to try and cover it up! When we contacted the management they gave us a runaround and made us take pictures, etc., before finally telling us to call the manufacturer...and THEN we had to wait again for the new crib to come.....and SID & ME NEVER OFFERED US ANY TYPE OF COMPENSATION!! NOT EVEN A MATTRESS TO BORROW FOR OUR BABY TO SLEEP ON. DO NOT BUY FROM THIS STORE!!!!!!!

Pros: none

Cons: terrible customer service, bad management, just overall not

.

My mom told me about the store since she had bought my crib when I was born 36 years ago so I went to check it out. My wife and I had already gone to 6 different baby stores from Orange county all the way north to the Valley (she is picky). We were delighted to find knowledgeable staff who helped us select the right furniture at great prices. The quality was much much better than Babies R us or other baby stores and we were impressed with the store's selection. They told us that they have been at that location on Lincoln Blvd. for over 58 years. I would definitely have my children shop there when its time for them!

5
★★★★★

My mom told me about the store since she had bought my crib when I was born 36 years ago so I went to check it out. My wife and I had already gone to 6 different baby stores from Orange county all the way north to the Valley (she is picky). We were delighted to find knowledgeable staff who helped us select the right furniture at great prices. The quality was much much better than Babies R us or other baby stores and we were impressed with the store's selection. They told us that they have been at that location on Lincoln Blvd. for over 58 years. I would definitely have my children shop there when its time for them!

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I can tell you that my daughter will be 19 years old in 2 days and we bought our crib 6 months before she was born along with the bedding.

Its true, you get what you pay for. I have a grandson that just turned 2 in November and I can tell you that when I thought about the crib before buying it I wanted one that would last for years and it could be a family tradition to be used by my kids, grand kids.....

So far it has. To top that off, the bedding we purchased almost 19 years ago, "Baby Lace" it was used with my daughter and 27 months later my son and 19 years later my grandson.

Both crib and bedding still looks great!

I actually took the crib down just last night and will be storing it away for the next use and the bedding will be going to the dry cleaners to be used again. To this day I still LOVE my Baby Lace bedding.

My crib is Honey Oak with a canopy and I have been happy with my purchase all these years.

As far as customer service goes. If I hadn't received good customer service I would have never purchased such expensive items from them. Customer service means everything to me. I actually went in when my daughter was pregnant and had a good experience with the service as well.People there are very friendly, but than again I am very friendly so you get what you put out.

So, maybe the people that are complaining are really the problems not Sid's because I can tell you that I am very hard to please and they were able to, that says allot!

Back than again 19 years ago we paid $500.00 for the bedding and I believe it was around $700.00 for the crib with canopy. It was money well spent!

Kathy Vail

2
★★★★★

I can tell you that my daughter will be 19 years old in 2 days and we bought our crib 6 months before she was born along with the bedding.

Its true, you get what you pay for. I have a grandson that just turned 2 in November and I can tell you that when I thought about the crib before buying it I wanted one that would last for years and it could be a family tradition to be used by my kids, grand kids.....

So far it has. To top that off, the bedding we purchased almost 19 years ago, "Baby Lace" it was used with my daughter and 27 months later my son and 19 years later my grandson.

Both crib and bedding still looks great!

I actually took the crib down just last night and will be storing it away for the next use and the bedding will be going to the dry cleaners to be used again. To this day I still LOVE my Baby Lace bedding.

My crib is Honey Oak with a canopy and I have been happy with my purchase all these years.

As far as customer service goes. If I hadn't received good customer service I would have never purchased such expensive items from them. Customer service means everything to me. I actually went in when my daughter was pregnant and had a good experience with the service as well.People there are very friendly, but than again I am very friendly so you get what you put out.

So, maybe the people that are complaining are really the problems not Sid's because I can tell you that I am very hard to please and they were able to, that says allot!

Back than again 19 years ago we paid $500.00 for the bedding and I believe it was around $700.00 for the crib with canopy. It was money well spent!

Kathy Vail

.

We were actually told that Sid and Me was a good store and so bought our Munire Crib from them ($600). The original crib came with a cracked frame and we immediately notified them. It took them over 12 weeks to get us a replacement part after numerous phone calls and hassles. The Manager, Sonya, would not offer us any compensation and our daughter had to wait to use her crib when she was 8 weeks old. The replacment part after all this time was a used piece of furntiure. I had to deal directly with the Munire Co who were gracious and helpful, yet Sid and Me is the worst baby store ever. Never, and I mean, never do business there. When I wanted to lodge a complaint to the owner, Sonya, the manager, would not provide me there number or even their name. What kind of store is this? Stay away and be happy, especially as a parent, you don't need the extra aggrevation.

0
★☆☆☆☆

We were actually told that Sid and Me was a good store and so bought our Munire Crib from them ($600). The original crib came with a cracked frame and we immediately notified them. It took them over 12 weeks to get us a replacement part after numerous phone calls and hassles. The Manager, Sonya, would not offer us any compensation and our daughter had to wait to use her crib when she was 8 weeks old. The replacment part after all this time was a used piece of furntiure. I had to deal directly with the Munire Co who were gracious and helpful, yet Sid and Me is the worst baby store ever. Never, and I mean, never do business there. When I wanted to lodge a complaint to the owner, Sonya, the manager, would not provide me there number or even their name. What kind of store is this? Stay away and be happy, especially as a parent, you don't need the extra aggrevation.

Cons: overall horrible experience, never deal with this store

.

Be aware of Sid and Me's strict 14 day return policy. I recently purchased a high chair, but decided to return it in the original unopened box on the 15th day. When I arrived at the store the manager greeted me and told her sales rep to handle the return. The manager then disappeared to the back warehouse telling the sales rep there's a 14 day return policy. I was promptly denied a refund for being a day late, so I politely asked to speak to the manager. The sales rep went back to the manager several times to ask for an exception, both times being denied. I waited an hour to speak to the store manager while she was "on the phone" in her office?? I eventually received the refund but it was a very frustrating and disappointing experience considering I have purchased several large ticket items over the years at Sid and Me.

3
★★★☆☆

Be aware of Sid and Me's strict 14 day return policy. I recently purchased a high chair, but decided to return it in the original unopened box on the 15th day. When I arrived at the store the manager greeted me and told her sales rep to handle the return. The manager then disappeared to the back warehouse telling the sales rep there's a 14 day return policy. I was promptly denied a refund for being a day late, so I politely asked to speak to the manager. The sales rep went back to the manager several times to ask for an exception, both times being denied. I waited an hour to speak to the store manager while she was "on the phone" in her office?? I eventually received the refund but it was a very frustrating and disappointing experience considering I have purchased several large ticket items over the years at Sid and Me.

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1 out of 1 people found this review helpful.

.

After spending hundreds of dollars outfitting our nursery at Sid & Me, you would think that the store would give a customer a little respect. Not so.

Our Brandee Danielle bedding/dcor set -- honestly, a cute set-up for a new baby -- cost us nearly $600. When the lampshade melted slightly and warped the whole thing, rendering it unusable, we wanted to return it to Sid & Me, where we bought it.

The store manager, Sonya, wouldn't give us a credit right away, but sent the item back to the manufacturer. Then, when she heard from the manufacturer -- Brandee Danielle herself, apparently -- that they did not consider the item defective, we were told that we'd get no credit and we should call the manufacturer.

So call we did. My wife was called, in so many words, a liar. That damage couldn't possibly have been caused by the "right" kind of lightbulb, Ms. Danielle told her. But we used a 60-watt bulb, just like told us on the base, she protested. "Not possible" was the retort.

Nevermind the fact that a customer at a retail store shouldn't have to plead her case with a manufacturer, we returned to the store today, where the manager -- Sonya, again -- told us that because the store wasn't getting anything from their supplier, they refused to give us a refund, or even a store credit. We mentioned that we had a new baby, and friends with new kids and kids on the way, and did she really think it was worth a $28 store credit to flip the proverbial bird at a customer like that.

She shrugged her shoulders.

We asked if the owner of the store would approve of her decision, and told, without remorse, that the owner was the one who said not to give us a credit.

In the end we were offered a credit for half the cost of the shade. Which seemed like an admission of wrongdoing without the guts to actually take responsibility.

We spent our credit and neither we nor any of our friends (including the couple who had planned to buy an $800 Bugaboo stroller) will step foot in the store again.

My wife and I have had some bad customer service experiences in our lives, but we've never been so rebuffed over an obvious and easily fixable error. For $14 of store credit, Sid & Me's management proved that it won't stand behind what it sells.

1
★☆☆☆☆

After spending hundreds of dollars outfitting our nursery at Sid & Me, you would think that the store would give a customer a little respect. Not so.

Our Brandee Danielle bedding/dcor set -- honestly, a cute set-up for a new baby -- cost us nearly $600. When the lampshade melted slightly and warped the whole thing, rendering it unusable, we wanted to return it to Sid & Me, where we bought it.

The store manager, Sonya, wouldn't give us a credit right away, but sent the item back to the manufacturer. Then, when she heard from the manufacturer -- Brandee Danielle herself, apparently -- that they did not consider the item defective, we were told that we'd get no credit and we should call the manufacturer.

So call we did. My wife was called, in so many words, a liar. That damage couldn't possibly have been caused by the "right" kind of lightbulb, Ms. Danielle told her. But we used a 60-watt bulb, just like told us on the base, she protested. "Not possible" was the retort.

Nevermind the fact that a customer at a retail store shouldn't have to plead her case with a manufacturer, we returned to the store today, where the manager -- Sonya, again -- told us that because the store wasn't getting anything from their supplier, they refused to give us a refund, or even a store credit. We mentioned that we had a new baby, and friends with new kids and kids on the way, and did she really think it was worth a $28 store credit to flip the proverbial bird at a customer like that.

She shrugged her shoulders.

We asked if the owner of the store would approve of her decision, and told, without remorse, that the owner was the one who said not to give us a credit.

In the end we were offered a credit for half the cost of the shade. Which seemed like an admission of wrongdoing without the guts to actually take responsibility.

We spent our credit and neither we nor any of our friends (including the couple who had planned to buy an $800 Bugaboo stroller) will step foot in the store again.

My wife and I have had some bad customer service experiences in our lives, but we've never been so rebuffed over an obvious and easily fixable error. For $14 of store credit, Sid & Me's management proved that it won't stand behind what it sells.

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Neighborhood stores can't usually beat the big guys on selection or the internet on price. But they should be able to outshine both on service.

Not so at "Sid & Me", a Westchester institution.

After spending over $500 on a bedding/decor for our new baby's room, we didn't think the defective lampshade (part of the set) would ever cause us so much trouble. The darn thing melted -- as in the fabric cover pulled away fro the lining and the whole thing warped -- after only a few hours of use with the exact kind of lightbulb (60 watt) that the lamp base said to use.

Our attempted return got us a royal runaround. First, to the manufacturer, Brandee Danielle, who (Ms. Danielle herself, no less), told me wife that we couldn't POSSIBLY have been using the right kind of bulb, because they've never had this problem before. And then by Sid & Me -- and the manager, Sonya -- who told us that because the manufacturer wouldn't give them a refund, they wouldn't offer us anything.

It took another visit to the store (a lot of wasted time) for Sonya to finally offer to give us HALF the cost of the shade in store credit. She did see fit to tell us that the owner of the store didn't want us to get ANY credit. We spent our money and we will never set foot in there again.

If Sid & Me won't stand behind a defective $28 lampshade, we can only imagine how they'll treat customers who have a problem with an expensive stroller, a broken piece of furniture, or anything that costs them a nickel.

Without customer service, all they are is a nice display window. It's too bad, because they're close and we would have liked to shop there again....

0
★☆☆☆☆

Neighborhood stores can't usually beat the big guys on selection or the internet on price. But they should be able to outshine both on service.

Not so at "Sid & Me", a Westchester institution.

After spending over $500 on a bedding/decor for our new baby's room, we didn't think the defective lampshade (part of the set) would ever cause us so much trouble. The darn thing melted -- as in the fabric cover pulled away fro the lining and the whole thing warped -- after only a few hours of use with the exact kind of lightbulb (60 watt) that the lamp base said to use.

Our attempted return got us a royal runaround. First, to the manufacturer, Brandee Danielle, who (Ms. Danielle herself, no less), told me wife that we couldn't POSSIBLY have been using the right kind of bulb, because they've never had this problem before. And then by Sid & Me -- and the manager, Sonya -- who told us that because the manufacturer wouldn't give them a refund, they wouldn't offer us anything.

It took another visit to the store (a lot of wasted time) for Sonya to finally offer to give us HALF the cost of the shade in store credit. She did see fit to tell us that the owner of the store didn't want us to get ANY credit. We spent our money and we will never set foot in there again.

If Sid & Me won't stand behind a defective $28 lampshade, we can only imagine how they'll treat customers who have a problem with an expensive stroller, a broken piece of furniture, or anything that costs them a nickel.

Without customer service, all they are is a nice display window. It's too bad, because they're close and we would have liked to shop there again....

.

This store had me reschedule MY delivery time to accomodate THEIR schedule, then did not show up. I had to take off two days of work to receive my purchase and the charge for delivery was as much as the cost of the bed. When I called to complain, the management staff was rude to me and hung up on me before the end of our conversation stating, "I have a customer. I have to go." Click.

1
★☆☆☆☆

This store had me reschedule MY delivery time to accomodate THEIR schedule, then did not show up. I had to take off two days of work to receive my purchase and the charge for delivery was as much as the cost of the bed. When I called to complain, the management staff was rude to me and hung up on me before the end of our conversation stating, "I have a customer. I have to go." Click.

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DRESSER WE PURCHASED, ARRIVED LATE AND BROKEN. 9 MONTHS LATER I AM STILL TRYING TO GET MISSING PARTS. VERY RUDE OWNER (ROBIN), AND STAFF THAT DONT RETURN CALLS. THEY ONLY CARE ABOUT MAKING THE SALE, AND OFFER NO HELP AFTER THAT (WHICH IS HARD WHEN YOU HAVE TO ORDER ITEMS)

PROS: SAVED $1O ON A $500 DRESSER
CONS: NOT WORTH THE SAVING

1
★☆☆☆☆

DRESSER WE PURCHASED, ARRIVED LATE AND BROKEN. 9 MONTHS LATER I AM STILL TRYING TO GET MISSING PARTS. VERY RUDE OWNER (ROBIN), AND STAFF THAT DONT RETURN CALLS. THEY ONLY CARE ABOUT MAKING THE SALE, AND OFFER NO HELP AFTER THAT (WHICH IS HARD WHEN YOU HAVE TO ORDER ITEMS)

PROS: SAVED $1O ON A $500 DRESSER
CONS: NOT WORTH THE SAVING

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Sid's has been a consistently reliable source for quality kid furniture. They may not be the cheapest store in town, but sometimes you get what you pay for, and at Sid's, you can be sure your money will be well spent.

2
★★★★☆

Sid's has been a consistently reliable source for quality kid furniture. They may not be the cheapest store in town, but sometimes you get what you pay for, and at Sid's, you can be sure your money will be well spent.

 

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