20-20 Optometry

★★★★☆

Health & Medical

Health & Medical
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Advantage Bridal has such a great selection on their website. I found favors and shoes and multiple other wedding needs on their site. Everything I had ordered was in perfect condition when it arrived.

2
★★★★★

Advantage Bridal has such a great selection on their website. I found favors and shoes and multiple other wedding needs on their site. Everything I had ordered was in perfect condition when it arrived.

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""I have been a patient of both the 20/20 in San Mateo and also their other office in San Ramon. Both offices are welcoming and friendly with very personable doctors. The staff is great at helping pick out glasses and answering questions regarding contacts. Having been in the eyeglass business before I moved here, I can recognize great service. And I have had nothing but great service here since I moved to the Bay Area.\n\nAlso, I just want to add that a contact lens training is necessary for anyone who has never worn contacts before. Yeah it may seem like a simple process but what if you cant get a lens out of your eye?? It happens. They show you how to remove the lenses properly so that you can be self sufficient....not to rip you off.""

2
★★★★★

""I have been a patient of both the 20/20 in San Mateo and also their other office in San Ramon. Both offices are welcoming and friendly with very personable doctors. The staff is great at helping pick out glasses and answering questions regarding contacts. Having been in the eyeglass business before I moved here, I can recognize great service. And I have had nothing but great service here since I moved to the Bay Area.\n\nAlso, I just want to add that a contact lens training is necessary for anyone who has never worn contacts before. Yeah it may seem like a simple process but what if you cant get a lens out of your eye?? It happens. They show you how to remove the lenses properly so that you can be self sufficient....not to rip you off.""

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I finally found a great doctor! I've moved a lot and have been to many, many optometrists and I've always used gas permeable lenses. In the past, a lense would sometimes shift and cause the lense to suction my eyeball (really painful!) or a lense would fly out of my eye and I would be on my office cubicle floor looking for it... Dr. Na gave a thorough exam and answered all of my questions, and I am so happy with my new contact lenses he fitted me with! They are comfortable and don't shift around. What a difference in my vision.

2
★★★★★

I finally found a great doctor! I've moved a lot and have been to many, many optometrists and I've always used gas permeable lenses. In the past, a lense would sometimes shift and cause the lense to suction my eyeball (really painful!) or a lense would fly out of my eye and I would be on my office cubicle floor looking for it... Dr. Na gave a thorough exam and answered all of my questions, and I am so happy with my new contact lenses he fitted me with! They are comfortable and don't shift around. What a difference in my vision.

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Actually I am a bit surprised by some of the negative comments too. I have been going to 20/20 Optometry for several years now. I have every issue under the sun going on with my eyes. Dr. Na is thorough, takes the time with me and I never feel rushed. He has my eye allergies under control, I have contacts that give me my eagle eye vision, and I have the most stylish glasses & sunglasses...name it and they take care of it all for me here. It gets busy there and sometimes I have had to wait a few minutes longer then I would like..but I dont mind. I know they lost a couple of their staff who relocated but I never felt like the service given to me was less than what I have become accustomed to. The girls there are great...always a hoot and then some!

2
★★★★★

Actually I am a bit surprised by some of the negative comments too. I have been going to 20/20 Optometry for several years now. I have every issue under the sun going on with my eyes. Dr. Na is thorough, takes the time with me and I never feel rushed. He has my eye allergies under control, I have contacts that give me my eagle eye vision, and I have the most stylish glasses & sunglasses...name it and they take care of it all for me here. It gets busy there and sometimes I have had to wait a few minutes longer then I would like..but I dont mind. I know they lost a couple of their staff who relocated but I never felt like the service given to me was less than what I have become accustomed to. The girls there are great...always a hoot and then some!

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I have been going to 20/20 ever since I got my first job w/ insurance benefits. I have always been satisfied with the help and care you receive from both the doctor and receptionists. They have bent over backwards to help me out in a jam and all I can say is they are a great company and I would recommend them to anyone.

2
★★★★★

I have been going to 20/20 ever since I got my first job w/ insurance benefits. I have always been satisfied with the help and care you receive from both the doctor and receptionists. They have bent over backwards to help me out in a jam and all I can say is they are a great company and I would recommend them to anyone.

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The staff ad the DR are very accomodating - got selections, insurance is accepted (case to case ) of course, just like being in HEAVEN with Red A. while in the Boston game.

2
★★★★★

The staff ad the DR are very accomodating - got selections, insurance is accepted (case to case ) of course, just like being in HEAVEN with Red A. while in the Boston game.

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Great doctor and staff. Doctor was nice and very knowledgeable. Fit me with contacts I could not get fit elsewhere. Would definitely recommend to my friends and family.

2
★★★★★

Great doctor and staff. Doctor was nice and very knowledgeable. Fit me with contacts I could not get fit elsewhere. Would definitely recommend to my friends and family.

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Bay Area's BEST Optometrist and absolutely courteous and resourceful staff !\n\nThey spend time with you in anyway possible and their time frame estimates are right on the money!\n\nIf I wasn't WOW'ed - I would not currently have over 10 pairs of new eyeglasses for my daily choice of eyeglass / wardrobe selection of the day.\n\nIf I did not feel like welcome'd , it's understable since if you are swamped with clients, they take it one at a time , right on time for pickups .

2
★★★★★

Bay Area's BEST Optometrist and absolutely courteous and resourceful staff !\n\nThey spend time with you in anyway possible and their time frame estimates are right on the money!\n\nIf I wasn't WOW'ed - I would not currently have over 10 pairs of new eyeglasses for my daily choice of eyeglass / wardrobe selection of the day.\n\nIf I did not feel like welcome'd , it's understable since if you are swamped with clients, they take it one at a time , right on time for pickups .

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Bay Area's BEST Optometrist and absolutely courteous and resourceful staff !

They spend time with you in anyway possible and their time frame estimates are right on the money!

If I wasn't WOW'ed - I would not currently have over 10 pairs of new eyeglasses for my daily choice of eyeglass / wardrobe selection of the day.

If I did not feel like welcome'd , it's understable since if you are swamped with clients, they take it one at a time , right on time for pickups .

Signed,
Guy who will own 30 pairs by Chistnas 2008.

The staff ad the DR are very accomodating - got selections, insurance is accepted (case to case ) of course, just like being in HEAVEN with Red A. while in the Boston game.

5
★★★★★

Bay Area's BEST Optometrist and absolutely courteous and resourceful staff !

They spend time with you in anyway possible and their time frame estimates are right on the money!

If I wasn't WOW'ed - I would not currently have over 10 pairs of new eyeglasses for my daily choice of eyeglass / wardrobe selection of the day.

If I did not feel like welcome'd , it's understable since if you are swamped with clients, they take it one at a time , right on time for pickups .

Signed,
Guy who will own 30 pairs by Chistnas 2008.

The staff ad the DR are very accomodating - got selections, insurance is accepted (case to case ) of course, just like being in HEAVEN with Red A. while in the Boston game.

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Great doctor and staff. Doctor was nice and very knowledgeable. Fit me with contacts I could not get fit elsewhere. Would definitely recommend to my friends and family.

5
★★★★★

Great doctor and staff. Doctor was nice and very knowledgeable. Fit me with contacts I could not get fit elsewhere. Would definitely recommend to my friends and family.

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My eyes were red all the time and my co-workers thought I was crying at work! I finally went to see Dr. Na and he told me that my eyes were very dry because of my hard contacts. He had me switch to soft lenses and my eyes are no longer red! \r\n\r\nAlso, the staff was really friendly. I?m going back next year for my glasses. They had nice Gucci frames there.

2
★★★★★

My eyes were red all the time and my co-workers thought I was crying at work! I finally went to see Dr. Na and he told me that my eyes were very dry because of my hard contacts. He had me switch to soft lenses and my eyes are no longer red! \r\n\r\nAlso, the staff was really friendly. I?m going back next year for my glasses. They had nice Gucci frames there.

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Before I went to that place, my husband had already had experience with it, and was unsatisfied since it took more than a month to get his new glasses. I still went there out of convenience: same story, I finally cancelled my order after waiting for 3.5 weeks...
I agree with one of the reviewers: I dealt with 2 sales clerks: one was very nice and the other not at all. I found their attitude bad, not even apologizing for the delay and the inconvenience caused by the store ... I've been wearing glasses for 20+ years, it's my first bad experience with a optometry store. I would not recommend that place...

PROS:
CONS: very slow service (if any), customer- unfriendly attitude

1
★☆☆☆☆

Before I went to that place, my husband had already had experience with it, and was unsatisfied since it took more than a month to get his new glasses. I still went there out of convenience: same story, I finally cancelled my order after waiting for 3.5 weeks...
I agree with one of the reviewers: I dealt with 2 sales clerks: one was very nice and the other not at all. I found their attitude bad, not even apologizing for the delay and the inconvenience caused by the store ... I've been wearing glasses for 20+ years, it's my first bad experience with a optometry store. I would not recommend that place...

PROS:
CONS: very slow service (if any), customer- unfriendly attitude

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When first coming in here and meeting Dr. Tom, I was very satisfied. As of now, he is on sabbatical and the office is in complete CHAO! As nice as he is, the new optometrist does not seem to be accurate in his readings. The assistances are complete clueless. Out of the four I've seen, 2 of them are VERY nice and 2 of them are just mean and unfriendly. The staff promises, yet fails to meet your needs. When it's clear that the patients are right, they try to blame you anyhow. I have been running back and forth into this place weeks after weeks to get things corrected. Some of the staff plainly will not help you, even when the orders do not come through and it is plainly the company's fault. The pricing of this place isn't even that great. I have been chatting with other customers waiting and they agree that the store has changed for the worst. This will definitely be my last annual visit with them.

1
★☆☆☆☆

When first coming in here and meeting Dr. Tom, I was very satisfied. As of now, he is on sabbatical and the office is in complete CHAO! As nice as he is, the new optometrist does not seem to be accurate in his readings. The assistances are complete clueless. Out of the four I've seen, 2 of them are VERY nice and 2 of them are just mean and unfriendly. The staff promises, yet fails to meet your needs. When it's clear that the patients are right, they try to blame you anyhow. I have been running back and forth into this place weeks after weeks to get things corrected. Some of the staff plainly will not help you, even when the orders do not come through and it is plainly the company's fault. The pricing of this place isn't even that great. I have been chatting with other customers waiting and they agree that the store has changed for the worst. This will definitely be my last annual visit with them.

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Before, I felt this optometry practice was cheating me (money wise and such). But I guess that's just what they charge. Sometimes their glasses are on sale. If you plan on getting contacts, they DON'T carry brand names (private lables). So, pretty much you have to buy it from them. They said their solutions are cheap (cheaper than Target): 3 bottles for $25, so I bought it from them. Target sold it for about $6 each. I was pretty mad, but Dr. Tom is a great optometric. There is one lady who gave me attitude when I first walked in, but after I told her I had an appointment, she became a little bit nicer. The other assistants are very nice. Also, the practice is pretty clean.

4
★★★★☆

Before, I felt this optometry practice was cheating me (money wise and such). But I guess that's just what they charge. Sometimes their glasses are on sale. If you plan on getting contacts, they DON'T carry brand names (private lables). So, pretty much you have to buy it from them. They said their solutions are cheap (cheaper than Target): 3 bottles for $25, so I bought it from them. Target sold it for about $6 each. I was pretty mad, but Dr. Tom is a great optometric. There is one lady who gave me attitude when I first walked in, but after I told her I had an appointment, she became a little bit nicer. The other assistants are very nice. Also, the practice is pretty clean.

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