Cinderella's Closet

★☆☆☆☆

About Cinderella's Closet

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I have no doubt that Rose of Cinderella's Closet is talented, but her customer service skills leave so much to be desired, it just isn't funny. The short version - she did dresses for my sister, mom and I for my cousin's debutante ball. We contasted Rose 3 months in advance, went over what we wanted, gave her pictures and did the measurements. After several aborted fittings on her part, we started getting worried. I made several calls to her that were left unanswered for days. I should also say we each paid for our dresses up front. Two weeks before the party, Rose came from out of the woodwork and made arrangements for fittings. None of our dresses came out right - there were problems with all of them. After a very tense fitting, Rose promised to have them ready the following week. They weren't. They weren't done until the night before the party and they still weren't right. I was so disgusted with her, I grabbed all the dresses and left outraged. Don't ever use this woman for a custom made dress - she has no clue what customer service is and her alteration skills leave a lot to be desired. She's not worth the money or the time.

1
★☆☆☆☆

I have no doubt that Rose of Cinderella's Closet is talented, but her customer service skills leave so much to be desired, it just isn't funny. The short version - she did dresses for my sister, mom and I for my cousin's debutante ball. We contasted Rose 3 months in advance, went over what we wanted, gave her pictures and did the measurements. After several aborted fittings on her part, we started getting worried. I made several calls to her that were left unanswered for days. I should also say we each paid for our dresses up front. Two weeks before the party, Rose came from out of the woodwork and made arrangements for fittings. None of our dresses came out right - there were problems with all of them. After a very tense fitting, Rose promised to have them ready the following week. They weren't. They weren't done until the night before the party and they still weren't right. I was so disgusted with her, I grabbed all the dresses and left outraged. Don't ever use this woman for a custom made dress - she has no clue what customer service is and her alteration skills leave a lot to be desired. She's not worth the money or the time.

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