Bernardo Heights Dental Group

★☆☆☆☆
  • 15731 Bernardo Heights Pkwy Ste 101

    San Diego, CA 92128

    Map & Directions
  • 858-674-6813

About Bernardo Heights Dental Group

Categories
  • Dentists
  • Oral Surgeons
  • Cosmetic Dentistry
Details
  • Shop Online
  • Tooth Veneers
  • Tooth Whitening
Hours
M 9am-6pm, Tu-W 8am-5pm, Th-F 7am-4pm, Sa 8am-12pm, Su Closed (We are open first and third Saturday of the month. Call our office for an appointment. Fax: 858-674-9792)
Emails
  • smile@bernardoheightsdental.com
Phones
  • Fax (858-674-9792)
Year Established
  • 2007
Brands
  • The Smile Generation
Services
  • Dental Cleaning
  • Dental Hygiene
  • Cavity Filling
  • Root Canal
  • Bridges

Health & Medical

Health & Medical
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I have never written a review but feel compelled to after this horrible experience. I answered a postcard ad for a cleaning, X rays and a free electric tooth brush all for an introductory cost of $39.00. What a bunch of ripoff con artists. To begin with I was told when I first setup the appointment that they were a computerized and paperless office speeding up the entire process allowing me to walk right in and the dentist would have already reviewed my information etc., if I would go online and fill out the new patient forms. Had to call back two times to get that info sent to me (should have been a flag there). I arrived 5 min. before my 10:00 appointment only to wait almost 30 min. to be called in. They tout their all modern and high tech office equipment but had nothing but problems with the X-ray machine and computer, at one time the computer crashed but luckily we didn't have to start all over, this took 45 minutes, NO TIME SAVED HERE YET. Next, I was moved to another room to speak with dr. Kim who proceeded to tell me I needed $5,370.00 of service and $545.00 of ""deep cleaning work"", WOW! I go to the Dentist every 6 months and have never been told anything like this before...when I said I would need to think this over we were quickly joined by the hygienist and the office manager (Tatha? who was in-charge of billing). The three then began an intimidating and high pressure sales pitch ultimately refusing to do a general cleaning on my teeth because they had already informed my insurance company I needed a ""DEEP CLEANING"" and could lose their hygiene license. I was born at night, but not last night, thanks. Someone posted that they felt like they were at a used car dealership, that's a perfect way to describe these crooks, only I got the feeling they get paid on a COMMISSION ONLY basis. I finally got up and left handing the free tooth brush coupon to the receptionist, I asked if that's it and was told I was ""good to go"". No cleaning, no toothbrush, I was done and just WANTED OUT. Total waste of over TWO HOURS OF MY LIFE. When I got home I contacted my Insurance Co., they had already been billed $524.00. This is going to turn ugly and take even more time, run from Bernardo Heights Dental Group

0
★☆☆☆☆

I have never written a review but feel compelled to after this horrible experience. I answered a postcard ad for a cleaning, X rays and a free electric tooth brush all for an introductory cost of $39.00. What a bunch of ripoff con artists. To begin with I was told when I first setup the appointment that they were a computerized and paperless office speeding up the entire process allowing me to walk right in and the dentist would have already reviewed my information etc., if I would go online and fill out the new patient forms. Had to call back two times to get that info sent to me (should have been a flag there). I arrived 5 min. before my 10:00 appointment only to wait almost 30 min. to be called in. They tout their all modern and high tech office equipment but had nothing but problems with the X-ray machine and computer, at one time the computer crashed but luckily we didn't have to start all over, this took 45 minutes, NO TIME SAVED HERE YET. Next, I was moved to another room to speak with dr. Kim who proceeded to tell me I needed $5,370.00 of service and $545.00 of ""deep cleaning work"", WOW! I go to the Dentist every 6 months and have never been told anything like this before...when I said I would need to think this over we were quickly joined by the hygienist and the office manager (Tatha? who was in-charge of billing). The three then began an intimidating and high pressure sales pitch ultimately refusing to do a general cleaning on my teeth because they had already informed my insurance company I needed a ""DEEP CLEANING"" and could lose their hygiene license. I was born at night, but not last night, thanks. Someone posted that they felt like they were at a used car dealership, that's a perfect way to describe these crooks, only I got the feeling they get paid on a COMMISSION ONLY basis. I finally got up and left handing the free tooth brush coupon to the receptionist, I asked if that's it and was told I was ""good to go"". No cleaning, no toothbrush, I was done and just WANTED OUT. Total waste of over TWO HOURS OF MY LIFE. When I got home I contacted my Insurance Co., they had already been billed $524.00. This is going to turn ugly and take even more time, run from Bernardo Heights Dental Group

.

I have never written a review but feel compelled to after this horrible experience. I answered a postcard ad for a cleaning, X rays and a free electric tooth brush all for an introductory cost of $39.00. What a bunch of ripoff con artists. To begin with I was told when I first setup the appointment that they were a computerized and paperless office speeding up the entire process allowing me to walk right in and the dentist would have already reviewed my information etc., if I would go online and fill out the new patient forms. Had to call back two times to get that info sent to me (should have been a flag there). I arrived 5 min. before my 10:00 appointment only to wait almost 30 min. to be called in. They tout their all modern and high tech office equipment but had nothing but problems with the X-ray machine and computer, at one time the computer crashed but luckily we didn't have to start all over, this took 45 minutes, NO TIME SAVED HERE YET. Next, I was moved to another room to speak with dr. Kim who proceeded to tell me I needed $5,370.00 of service and $545.00 of "deep cleaning work", WOW! I go to the Dentist every 6 months and have never been told anything like this before...when I said I would need to think this over we were quickly joined by the hygienist and the office manager (Tatha? who was in-charge of billing). The three then began an intimidating and high pressure sales pitch ultimately refusing to do a general cleaning on my teeth because they had already informed my insurance company I needed a "DEEP CLEANING" and could lose their hygiene license. I was born at night, but not last night, thanks. Someone posted that they felt like they were at a used car dealership, that's a perfect way to describe these crooks, only I got the feeling they get paid on a COMMISSION ONLY basis. I finally got up and left handing the free tooth brush coupon to the receptionist, I asked if that's it and was told I was "good to go". No cleaning, no toothbrush, I was done and just WANTED OUT. Total waste of over TWO HOURS OF MY LIFE. When I got home I contacted my Insurance Co., they had already been billed $524.00. This is going to turn ugly and take even more time, run from Bernardo Heights Dental Group

This is an update from my previous review here. It is now March 10, over 2 months since my HORRID EXPERENCE with Bernardo Heights Dental Group. They still have my insurance company's money and mine. I have reported these ripoff's to my Insurance Company who contacted them, and they were told that it was a "mistaken billing" and would send whatever paper work etc. in order to credit the amount back. That was weeks ago. I will now be filing a consumer complaint form with the DENTAL BOARD of CALIFORNIA. For anyone interested here is the web site:

WWW.DBC.CA.GOV 877-729-7789

This is just BS!!!

1
★☆☆☆☆

I have never written a review but feel compelled to after this horrible experience. I answered a postcard ad for a cleaning, X rays and a free electric tooth brush all for an introductory cost of $39.00. What a bunch of ripoff con artists. To begin with I was told when I first setup the appointment that they were a computerized and paperless office speeding up the entire process allowing me to walk right in and the dentist would have already reviewed my information etc., if I would go online and fill out the new patient forms. Had to call back two times to get that info sent to me (should have been a flag there). I arrived 5 min. before my 10:00 appointment only to wait almost 30 min. to be called in. They tout their all modern and high tech office equipment but had nothing but problems with the X-ray machine and computer, at one time the computer crashed but luckily we didn't have to start all over, this took 45 minutes, NO TIME SAVED HERE YET. Next, I was moved to another room to speak with dr. Kim who proceeded to tell me I needed $5,370.00 of service and $545.00 of "deep cleaning work", WOW! I go to the Dentist every 6 months and have never been told anything like this before...when I said I would need to think this over we were quickly joined by the hygienist and the office manager (Tatha? who was in-charge of billing). The three then began an intimidating and high pressure sales pitch ultimately refusing to do a general cleaning on my teeth because they had already informed my insurance company I needed a "DEEP CLEANING" and could lose their hygiene license. I was born at night, but not last night, thanks. Someone posted that they felt like they were at a used car dealership, that's a perfect way to describe these crooks, only I got the feeling they get paid on a COMMISSION ONLY basis. I finally got up and left handing the free tooth brush coupon to the receptionist, I asked if that's it and was told I was "good to go". No cleaning, no toothbrush, I was done and just WANTED OUT. Total waste of over TWO HOURS OF MY LIFE. When I got home I contacted my Insurance Co., they had already been billed $524.00. This is going to turn ugly and take even more time, run from Bernardo Heights Dental Group

This is an update from my previous review here. It is now March 10, over 2 months since my HORRID EXPERENCE with Bernardo Heights Dental Group. They still have my insurance company's money and mine. I have reported these ripoff's to my Insurance Company who contacted them, and they were told that it was a "mistaken billing" and would send whatever paper work etc. in order to credit the amount back. That was weeks ago. I will now be filing a consumer complaint form with the DENTAL BOARD of CALIFORNIA. For anyone interested here is the web site:

WWW.DBC.CA.GOV 877-729-7789

This is just BS!!!

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Message from Bernardo Heights Dental Group

As a dentist in San Diego, we offer modern dentistry at an affordable price. We are proud to be your complete San Diego dental provider by offering you great specialty services and state-of-the-art equipment, including same day dental Crowns, Zoom Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

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