Earl's Performance Plumbing

★★★★☆
Fixed Right, Right Now
  • 2264 Park Avenue

    Chico, CA 95928

    Map & Directions
  • 530-244-3275

Home Construction & Remodeling

Home Construction & Remodeling
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4.0 3
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Had a very frustrating experience with these guys a couple of weeks ago. There was a misunderstanding, and another miscommunication, and just a bunch of things that led up to a horrible experience. I tried a few different plumbers, and ended up with WORSE experiences. So I read an email from their online guy, that sort of explained things and offered some incentives to make things right. At this point, I was beyond frustrated (had an entire bathroom backed up for more than a week) and was ready to try anything.
Made the appt in the morning via email with online Steve, then they called and confirmed (phone Steve,) The tech arrived exactly when he said he would, was a pleasure to be around, and had my problem fixed in minutes, at a heavily discounted rate.

I will definitely call these guys again, and would recommend them to anyone I know. Even after all the trouble.

5
★★★★★

Had a very frustrating experience with these guys a couple of weeks ago. There was a misunderstanding, and another miscommunication, and just a bunch of things that led up to a horrible experience. I tried a few different plumbers, and ended up with WORSE experiences. So I read an email from their online guy, that sort of explained things and offered some incentives to make things right. At this point, I was beyond frustrated (had an entire bathroom backed up for more than a week) and was ready to try anything.
Made the appt in the morning via email with online Steve, then they called and confirmed (phone Steve,) The tech arrived exactly when he said he would, was a pleasure to be around, and had my problem fixed in minutes, at a heavily discounted rate.

I will definitely call these guys again, and would recommend them to anyone I know. Even after all the trouble.

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The plumber came and quoted a price "by the job" rather than time and materials. I thought the prices were exorbitant. After I told him what we needed, he spent an hour looking for parts to repair a toilet, which you'd think he'd have with him. Then, after I told him the water was shut off, he spent 15 minutes outside the house looking for the shutoff. He fixed two toilets for nearly $300! Another plumber a few weeks later did a similar job for about $100. And Earl's will also try to sell you a membership to its club - which is nothing but a ripoff

2
★★☆☆☆

The plumber came and quoted a price "by the job" rather than time and materials. I thought the prices were exorbitant. After I told him what we needed, he spent an hour looking for parts to repair a toilet, which you'd think he'd have with him. Then, after I told him the water was shut off, he spent 15 minutes outside the house looking for the shutoff. He fixed two toilets for nearly $300! Another plumber a few weeks later did a similar job for about $100. And Earl's will also try to sell you a membership to its club - which is nothing but a ripoff

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I have a rental in Chico, CA and live in Sacramento. I have had generally negative experiences with businesses in Chico. So, when my tenants told me that the hot water heater wasn't working, I was worried. I searched the internet for a well-rated company and chose Earl's. Even at that, I was pleasantly surprised. They went out the same day with a two-hour window, showed up on time, called me with the problem & the fixed price, fixed it, charged it to my credit card, sent me a copy of the receipt (received the following day)...and then...drum roll please...sent me a thank you note for using their service with their business card. I will definitely use them again (and again and again). Now, I don't dread getting the call from the tenants about a plumbing issue. I just call Earl's!!! Love them.

2
★★★★★

I have a rental in Chico, CA and live in Sacramento. I have had generally negative experiences with businesses in Chico. So, when my tenants told me that the hot water heater wasn't working, I was worried. I searched the internet for a well-rated company and chose Earl's. Even at that, I was pleasantly surprised. They went out the same day with a two-hour window, showed up on time, called me with the problem & the fixed price, fixed it, charged it to my credit card, sent me a copy of the receipt (received the following day)...and then...drum roll please...sent me a thank you note for using their service with their business card. I will definitely use them again (and again and again). Now, I don't dread getting the call from the tenants about a plumbing issue. I just call Earl's!!! Love them.

Pros: Service, Speed, Courteous, Customer-Oriented

Message from Earl's Performance Plumbing

At no charge we will send a technician to your home to look at your situation and give you a written quote. If you like the way everything looks we can begin the work immediately... otherwise we charge you nothing... That sounds fair, doesn't it?

More about Earl's Performance Plumbing

Repair, replacement, and installation of all plumbing pipes and fixtures, including solar, tank, and tankless water heaters, water filtration systems, toilets, sinks, faucets, tubs and showers,garbage disposals, sprinkler systems, and more.

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