Downtown Toyota

★★★★★
www.BuyAToyota.com
  • 4145 Broadway

    Oakland, CA 94611

    Map & Directions
  • 510-547-4635

5 46
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Dropped my 1997 Toyota Camry Solara off for a rattle in the front end of the car. Diagnosed as a loose mount. Thought I'd have a lot more repairs. they did an alignment and wheel rotation, and car then pulled to the right. Service Rep. Chris Olivia was determined to make me happy and find out what was wrong. He was right-on. He persevered and persevered and found and fixed the problem with no additional cost. Highly Recommend Chris and this dealership

2
★★★★★

Dropped my 1997 Toyota Camry Solara off for a rattle in the front end of the car. Diagnosed as a loose mount. Thought I'd have a lot more repairs. they did an alignment and wheel rotation, and car then pulled to the right. Service Rep. Chris Olivia was determined to make me happy and find out what was wrong. He was right-on. He persevered and persevered and found and fixed the problem with no additional cost. Highly Recommend Chris and this dealership

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I'm not a car expert -- but my car seems to be happy after its check ups.

2
★★★★★

I'm not a car expert -- but my car seems to be happy after its check ups.

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Thom was my service agent and he did an excellent, personable, and professional job. They had not had anyone come in with my problem, so it was a learning experience for both of us. There was an initial diagnostic test that turned up only an ""internal"" problem.

2
★★★★★

Thom was my service agent and he did an excellent, personable, and professional job. They had not had anyone come in with my problem, so it was a learning experience for both of us. There was an initial diagnostic test that turned up only an ""internal"" problem.

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They could have been the typical stereotype of a car dealer and charged me full price for everything, knowing I was over the barrel. Instead, he was a reasonable and compassionate professional exercising judgment that not only reflected well on him, but on Downtown Toyota, and on Toyota Corporation, which has promised to recommit itself to quality.

2
★★★★★

They could have been the typical stereotype of a car dealer and charged me full price for everything, knowing I was over the barrel. Instead, he was a reasonable and compassionate professional exercising judgment that not only reflected well on him, but on Downtown Toyota, and on Toyota Corporation, which has promised to recommit itself to quality.

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If you have to buy a car in your lifetime and want to meet the real deal, good to heart car salesman, visit Lou at this location.

2
★★★★★

If you have to buy a car in your lifetime and want to meet the real deal, good to heart car salesman, visit Lou at this location.

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I am a big customer when it comes to mutual loyalty. I reward people and organizations with longer term business who forfeit some shorter interest profit opportunity to make their customers whole.

2
★★★★★

I am a big customer when it comes to mutual loyalty. I reward people and organizations with longer term business who forfeit some shorter interest profit opportunity to make their customers whole.

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Fast&Easy!

2
★★★★★

Fast&Easy!

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Very good adviser

2
★★★★★

Very good adviser

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This place rocks!!

2
★★★★★

This place rocks!!

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Best in class

2
★★★★★

Best in class

.

Phillippe was great!

2
★★★★★

Phillippe was great!

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Excellent service- customer service

2
★★★★★

Excellent service- customer service

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I think that your service team is great! Ive always had a good experience- Rich is excellent!

2
★★★★★

I think that your service team is great! Ive always had a good experience- Rich is excellent!

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I want to tell you what a terrific job Rich did on helping me get my subaru wagon repaired.

2
★★★★★

I want to tell you what a terrific job Rich did on helping me get my subaru wagon repaired.

.

Things needed to be repaired - Rich researched my warranty terms and found out that the work was covered. He arranged a loaner for me and made the whole process pain free for me.

2
★★★★★

Things needed to be repaired - Rich researched my warranty terms and found out that the work was covered. He arranged a loaner for me and made the whole process pain free for me.

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Lou is awesome by contrast. A true car salesman. He'll wheel, deal, ask you the right questions, be genial, calm and workable. That's his charm and by god, that quality is rarely seen these days.

2
★★★★★

Lou is awesome by contrast. A true car salesman. He'll wheel, deal, ask you the right questions, be genial, calm and workable. That's his charm and by god, that quality is rarely seen these days.

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see jorge vargas: great sales man

2
★★★★★

see jorge vargas: great sales man

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see jorge vargas: great sales man

2
★★★★★

see jorge vargas: great sales man

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Downtown Toyota supported our Oakland public elementary school by sponsoring our school in the auction!!!

2
★★★★★

Downtown Toyota supported our Oakland public elementary school by sponsoring our school in the auction!!!

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My entire family and several friends have purchased cars through this dealership with no problems at all. I recommend asking for STEVE JONES in Sales to help you. Years ago we bought cars from him when he was at a different dealership. Great guy, funny, and down to earth. Highly recommend his help.

2
★★★★★

My entire family and several friends have purchased cars through this dealership with no problems at all. I recommend asking for STEVE JONES in Sales to help you. Years ago we bought cars from him when he was at a different dealership. Great guy, funny, and down to earth. Highly recommend his help.

.

I just bought a barely used 2010 Toyota Corolla from Downtown Toyota of Oakland. I thought the sales staff were very nice, helpful and considerate which was great considering I am a female and I was on my own. I have had experiences with pushy car salesmen, and these guys were definitely not.
I test drove 3 vehicles over the course of 2 weekends and they made me a great deal on my trade in and on the price of the Corolla.
The sales staff and the financing guy were all very upbeat and professional.

2
★★★★★

I just bought a barely used 2010 Toyota Corolla from Downtown Toyota of Oakland. I thought the sales staff were very nice, helpful and considerate which was great considering I am a female and I was on my own. I have had experiences with pushy car salesmen, and these guys were definitely not.
I test drove 3 vehicles over the course of 2 weekends and they made me a great deal on my trade in and on the price of the Corolla.
The sales staff and the financing guy were all very upbeat and professional.

.

the people were actually really friendly. let them know that i wasn't planning on buying anything at the moment but just wanted to take a look and they were happy to show me the cars i was interested in and also insisted i take them for a test drive. the sales guy was upbeat and had a sense of humor.... not pushy at all. so him and his trainee came along for the test drives. it was pretty fun and he kept talking about all sorts of things that had really not a lot to do with selling a car....

2
★★★★★

the people were actually really friendly. let them know that i wasn't planning on buying anything at the moment but just wanted to take a look and they were happy to show me the cars i was interested in and also insisted i take them for a test drive. the sales guy was upbeat and had a sense of humor.... not pushy at all. so him and his trainee came along for the test drives. it was pretty fun and he kept talking about all sorts of things that had really not a lot to do with selling a car....

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I have been getting car service since the 1980's, and I have never been to a shop that takes such good care of its customers. They are not only proficient, timely, and good at what they do, they are actually nice people, who really seem to care. Service is key to their success.

2
★★★★★

I have been getting car service since the 1980's, and I have never been to a shop that takes such good care of its customers. They are not only proficient, timely, and good at what they do, they are actually nice people, who really seem to care. Service is key to their success.

.

I always get my car serviced here now. The service writers are OK, but the auto techs are GREAT!!!!!!!!!!!! The auto techs are really helpful and knowledgeable... which is greatly appreciated!! They treat me and my car like a QUEEN!!

2
★★★★★

I always get my car serviced here now. The service writers are OK, but the auto techs are GREAT!!!!!!!!!!!! The auto techs are really helpful and knowledgeable... which is greatly appreciated!! They treat me and my car like a QUEEN!!

.

I just bought a 2010 Corolla from Downtown Toyota of Oakland. I went in the weekend before and told the salesman what I had in mind. They listened to what I wanted and let me drive a few cars and then let me walk out without purchasing a vehicle. I felt very comfortable the entire time. No hard-sell tactics which was really good because I am female and I was on my own. I went back the following weekend and they made me a great deal on a barely used 2010 Toyota Corolla. It's a great car and I love it. I thought the sales staff were very nice, helpful and considerate then entire time. Definitely recommended.

2
★★★★★

I just bought a 2010 Corolla from Downtown Toyota of Oakland. I went in the weekend before and told the salesman what I had in mind. They listened to what I wanted and let me drive a few cars and then let me walk out without purchasing a vehicle. I felt very comfortable the entire time. No hard-sell tactics which was really good because I am female and I was on my own. I went back the following weekend and they made me a great deal on a barely used 2010 Toyota Corolla. It's a great car and I love it. I thought the sales staff were very nice, helpful and considerate then entire time. Definitely recommended.

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Before I purchased my car, I checked out all of the Toyota dealerships in the Bay Area. I went with Oakland Toyota because they ostensively had the best deal. I soon learned however that it was a bait and switch. I spent hours trying to complete the deal that they had given me but tried to shirk. In the end they even lied and didn't give me the color they promised they had.\r
\r
This dealership has undoubtedly the most unprofessional sales staff that I have ever dealt with. Not to mention the place is filthy.\r
\r
My advice is to avoid this dealership at all costs! ""Buyer beware"" is true to the bone at this despicable place.\r

0
★☆☆☆☆

Before I purchased my car, I checked out all of the Toyota dealerships in the Bay Area. I went with Oakland Toyota because they ostensively had the best deal. I soon learned however that it was a bait and switch. I spent hours trying to complete the deal that they had given me but tried to shirk. In the end they even lied and didn't give me the color they promised they had.\r
\r
This dealership has undoubtedly the most unprofessional sales staff that I have ever dealt with. Not to mention the place is filthy.\r
\r
My advice is to avoid this dealership at all costs! ""Buyer beware"" is true to the bone at this despicable place.\r

Pros: A good place for people who don't value their time and money

Cons: Lou Cappo - Sales Manager

Review Partner
.

I am a big customer when it comes to mutual loyalty. I reward people and organizations with longer term business who forfeit some shorter interest profit opportunity to make their customers whole.

5
★★★★★

I am a big customer when it comes to mutual loyalty. I reward people and organizations with longer term business who forfeit some shorter interest profit opportunity to make their customers whole.

.

Dropped the car off at around 10:20AM and they said it would be ready by noon. They were 15 minutes late but I was still impressed that they got it done under two hours. Price was reasonable and the service was friendly enough.

5
★★★★★

Dropped the car off at around 10:20AM and they said it would be ready by noon. They were 15 minutes late but I was still impressed that they got it done under two hours. Price was reasonable and the service was friendly enough.

.

Thom was my service agent and he did an excellent, personable, and professional job. They had not had anyone come in with my problem, so it was a learning experience for both of us. There was an initial diagnostic test that turned up only

5
★★★★★

Thom was my service agent and he did an excellent, personable, and professional job. They had not had anyone come in with my problem, so it was a learning experience for both of us. There was an initial diagnostic test that turned up only

.

Best in class

5
★★★★★

Best in class

.

This place rocks!!

5
★★★★★

This place rocks!!

.

Very good adviser - Tony

5
★★★★★

Very good adviser - Tony

.

Excellent service- customer service

5
★★★★★

Excellent service- customer service

.

I want to tell you what a terrific job Rich did on helping me get my subaru wagon repaired.

5
★★★★★

I want to tell you what a terrific job Rich did on helping me get my subaru wagon repaired.

.

Phillippe was great!

5
★★★★★

Phillippe was great!

.

Fast & Easy!

5
★★★★★

Fast & Easy!

.

the people were actually really friendly. let them know that i wasn't planning on buying anything at the moment but just wanted to take a look and they were happy to show me the cars i was interested in and also insisted i take them for a

5
★★★★★

the people were actually really friendly. let them know that i wasn't planning on buying anything at the moment but just wanted to take a look and they were happy to show me the cars i was interested in and also insisted i take them for a

.

I just bought a barely used 2010 Toyota Corolla from Downtown Toyota of Oakland. I thought the sales staff were very nice, helpful and considerate which was great considering I am a female and I was on my own. I have had experiences with

5
★★★★★

I just bought a barely used 2010 Toyota Corolla from Downtown Toyota of Oakland. I thought the sales staff were very nice, helpful and considerate which was great considering I am a female and I was on my own. I have had experiences with

.

I just bought a 2010 Corolla from Downtown Toyota of Oakland. I went in the weekend before and told the salesman what I had in mind. They listened to what I wanted and let me drive a few cars and then let me walk out without purchasing a

5
★★★★★

I just bought a 2010 Corolla from Downtown Toyota of Oakland. I went in the weekend before and told the salesman what I had in mind. They listened to what I wanted and let me drive a few cars and then let me walk out without purchasing a

.

I always get my car serviced here now. The service writers are OK, but the auto techs are GREAT!!!!!!!!!!!! The auto techs are really helpful and knowledgeable... which is greatly appreciated!! They treat me and my car like a QUEEN!!

5
★★★★★

I always get my car serviced here now. The service writers are OK, but the auto techs are GREAT!!!!!!!!!!!! The auto techs are really helpful and knowledgeable... which is greatly appreciated!! They treat me and my car like a QUEEN!!

.

I have been getting car service since the 1980's, and I have never been to a shop that takes such good care of its customers. They are not only proficient, timely, and good at what they do, they are actually nice people, who really seem to

5
★★★★★

I have been getting car service since the 1980's, and I have never been to a shop that takes such good care of its customers. They are not only proficient, timely, and good at what they do, they are actually nice people, who really seem to

.

My service experience at Downtown Toyota was a very good one.

5
★★★★★

My service experience at Downtown Toyota was a very good one.

.

Lou is awesome by contrast. A true car salesman. He'll wheel, deal, ask you the right questions, be genial, calm and workable. That's his charm and by god, that quality is rarely seen these days.

5
★★★★★

Lou is awesome by contrast. A true car salesman. He'll wheel, deal, ask you the right questions, be genial, calm and workable. That's his charm and by god, that quality is rarely seen these days.

.

see jorge vargas: great sales man

5
★★★★★

see jorge vargas: great sales man

.

My entire family and several friends have purchased cars through this dealership with no problems at all. I recommend asking for STEVE JONES in Sales to help you. Years ago we bought cars from him when he was at a different dealership.

5
★★★★★

My entire family and several friends have purchased cars through this dealership with no problems at all. I recommend asking for STEVE JONES in Sales to help you. Years ago we bought cars from him when he was at a different dealership.

.

Downtown Toyota supported our Oakland public elementary school by sponsoring our school in the auction!!!

5
★★★★★

Downtown Toyota supported our Oakland public elementary school by sponsoring our school in the auction!!!

 

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