Ecost.com INC

★☆☆☆☆
  • 200 N Sepulveda Blvd # 101

    El Segundo, CA 90245

    Map & Directions
  • 310-225-4044

About Ecost.com INC

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Business Services

Business Services
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I do not recommend doing business with eCost.com! I purchased a bluetooth headset. Upon receipt, the headset did not work and did not arrive with all items listed. The manual was reduced to a one-page photocopy. I called to request a replacement and was told (1) I would be charged for the postage (2) I would be charged a restocking fee, and (3) if I wanted it replaced, I would have to contact the manufacturer! I was speechless. I spoke with a supervisor who finally agreed to replace the item which upon receipt was in the exact condition as the initial headset! After several phone calls, they finally authorized a return and credited my account. eCost.com is the absolute worst I've encountered and I do a great deal of online shopping.

1
★☆☆☆☆

I do not recommend doing business with eCost.com! I purchased a bluetooth headset. Upon receipt, the headset did not work and did not arrive with all items listed. The manual was reduced to a one-page photocopy. I called to request a replacement and was told (1) I would be charged for the postage (2) I would be charged a restocking fee, and (3) if I wanted it replaced, I would have to contact the manufacturer! I was speechless. I spoke with a supervisor who finally agreed to replace the item which upon receipt was in the exact condition as the initial headset! After several phone calls, they finally authorized a return and credited my account. eCost.com is the absolute worst I've encountered and I do a great deal of online shopping.

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