Anaheim Mercedes

★★★★★
  • 5395 E La Palma Ave

    Anaheim, CA 92807

    Map & Directions
  • 714-409-3811

About Anaheim Mercedes

Hours
Sales Mon-Fri: 8:30am - 8:00pm Sat: 8:30am - 8:00pm Sun: 10:00am - 6:00pm
Special Offer
Visit Our Website!

Automotive

Automotive
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GREAT SERVICE! We have had our cars serviced here for years and have nothing but rave reviews. Car is always ready when promised and I've never felt any work was pushed on us. Quite the opposite. Go see Dave Luirette in the service

3
★★★★★

GREAT SERVICE! We have had our cars serviced here for years and have nothing but rave reviews. Car is always ready when promised and I've never felt any work was pushed on us. Quite the opposite. Go see Dave Luirette in the service

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I'm very surprised to read a couple of reviews already posted about Caliber having a less than optimal service department. I've had many years of nothing but excellent service with Caliber Motors. I'm on my 4th Mercedes and besides the

3
★★★★★

I'm very surprised to read a couple of reviews already posted about Caliber having a less than optimal service department. I've had many years of nothing but excellent service with Caliber Motors. I'm on my 4th Mercedes and besides the

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John Gray and Brian Fitzpatrick are fantastic! I am a pretty demanding car shopper and it takes a lot to make me feel comfortable. John and Brian made this a relaxing experience. They found me exactly what I wanted in color and options,

3
★★★★★

John Gray and Brian Fitzpatrick are fantastic! I am a pretty demanding car shopper and it takes a lot to make me feel comfortable. John and Brian made this a relaxing experience. They found me exactly what I wanted in color and options,

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I had a previous lease with caliber and they have always treated me well. Sunil called me up and asked if I would like to exchange for a newer vehicle with no money involved. \r
\r
I said what the heck and went to the dealership. Less than

3
★★★★★

I had a previous lease with caliber and they have always treated me well. Sunil called me up and asked if I would like to exchange for a newer vehicle with no money involved. \r
\r
I said what the heck and went to the dealership. Less than

.

My wife and I just came from the other Benz dealership in Newport Beach. We walked into Caliber Motors in Anaheim and met salesman Brian Fitzpatrick. Brian was professional and attentive. Bottom line, Brian gave us such a great deal on

3
★★★★★

My wife and I just came from the other Benz dealership in Newport Beach. We walked into Caliber Motors in Anaheim and met salesman Brian Fitzpatrick. Brian was professional and attentive. Bottom line, Brian gave us such a great deal on

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I dropped off my SL500 last year for a tune up. While I was there I asked if they could color sand a couple of rock chips I received on the freeway the following week. I was told the chips were too deep and the entire hood had to be stripped and repainted!!! I approved the hood repaint. The vehicle took days longer than I was told. I had to keep calling. When it was finally ready I had to get a ride to pick up my car. When the lotboy brought it to the front I looked at the hood, and there was still some minor pits up closer to the windshield from the rock incident on the freeway. THEY DID NOT REPAINT THE HOOD like they said they had to do. I called the service manager over and pointed it out. He looked at me and said " I assure you, we repainted the entire hood" Apparently rocks must have fallen from the sky and pitted in the exact same spot as the ones I received on the freeway. For $1700 and confirmation they lied about the color sanding how do I know they even did the tune up???
BTW I posted thsi same review last year and it was deleted. Sorry Caliber to point out how dishonest you are!

Brian Rejniak, Yorba Linda, CA

0
★☆☆☆☆

I dropped off my SL500 last year for a tune up. While I was there I asked if they could color sand a couple of rock chips I received on the freeway the following week. I was told the chips were too deep and the entire hood had to be stripped and repainted!!! I approved the hood repaint. The vehicle took days longer than I was told. I had to keep calling. When it was finally ready I had to get a ride to pick up my car. When the lotboy brought it to the front I looked at the hood, and there was still some minor pits up closer to the windshield from the rock incident on the freeway. THEY DID NOT REPAINT THE HOOD like they said they had to do. I called the service manager over and pointed it out. He looked at me and said " I assure you, we repainted the entire hood" Apparently rocks must have fallen from the sky and pitted in the exact same spot as the ones I received on the freeway. For $1700 and confirmation they lied about the color sanding how do I know they even did the tune up???
BTW I posted thsi same review last year and it was deleted. Sorry Caliber to point out how dishonest you are!

Brian Rejniak, Yorba Linda, CA

Cons: they will lie to you and overcharge

.

Horrible experience with service rep selling unnecessary service and failing to disclose necessary service.
Car not ready as promised.
Will never buy another car from Caliber and never take a car there for service.
buyer beware

0
★☆☆☆☆

Horrible experience with service rep selling unnecessary service and failing to disclose necessary service.
Car not ready as promised.
Will never buy another car from Caliber and never take a car there for service.
buyer beware

Pros: NONE

Cons: LYING SERVICE REPS

Message from Anaheim Mercedes

Caliber Motors' Mercedes-Benz of Anaheim is the fastest growing Mercedes-Benz dealership in Orange County. With a newly renovated showroom, service facility, and parts department, you can expect to get the highest Caliber of customer service at Mercedes-Benz of Anaheim. We are conveniently located near the 91 and 55 junctions, at the Imperial Highway exit.

More about Anaheim Mercedes

New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified, Conversion Van & Commercial/Fleet Vehicles. Service Center, Loaner Cars, Courtesy Shuttle, Internet Access, Detailing, Parts & Accessories, Comfortable Waiting Area.

 

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