Chase Bank

★★☆☆☆
  • 410 S Mathilda Ave

    Sunnyvale, CA 94086

    Map & Directions
  • 408-522-1830

About Chase Bank

Categories
  • Banks
  • ATM
Details
  • ATM
Hours
M-W 9am-6pm, Th Closed, F 9am-6pm, Sa 9am-4pm, Su Closed
Special Offer
Chase Bank
Phones
  • Fax (855-603-1339)

Finance

Finance
More choices in Sunnyvale:
Resultset_next

Chase Bank

10250 S De Anza Blvd Cupertino, CA

Resultset_next

Bank Of America Mortgage

600 Hansen Way 220 Palo Alto, CA

2.0 2
Hi! Sign in to let us know how Chase Bank was?
Write a Review
.

I called them again today. I am so fed up with the standard line of "I don't have the authority to do that change for you, I'm very sorry" crap. I called and talked to 3 people who supposedly are competent employees, managers and supervisors. Do you think they could accommodate me with taking off 1 overdraft charge???? NO. I'M SO SORRY, BUT I CANNOT GO OUTSIDE OF POLICY. I really am tired of hearing that line of bull. I will be pulling my money out of WAMU, it's just not worth the repeated bad customer service. (about other topics also)

1
★☆☆☆☆

I called them again today. I am so fed up with the standard line of "I don't have the authority to do that change for you, I'm very sorry" crap. I called and talked to 3 people who supposedly are competent employees, managers and supervisors. Do you think they could accommodate me with taking off 1 overdraft charge???? NO. I'M SO SORRY, BUT I CANNOT GO OUTSIDE OF POLICY. I really am tired of hearing that line of bull. I will be pulling my money out of WAMU, it's just not worth the repeated bad customer service. (about other topics also)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I like the drive up ATM's at this Washington Mutual Bank. Unfortunately, they seem to be out-of-order too often. The bank is in a busy location and the teller lines tend to be long. The "new account" service was poor on the one occasion I waited for it. I was helped only after waiting 20 minutes, just to be informed that the bank manager (who was the only one who could help with the transaction I needed) was at lunch and would not be back for probably 30 minutes.

PROS: drive-up ATM
CONS: slow service

3
★★★☆☆

I like the drive up ATM's at this Washington Mutual Bank. Unfortunately, they seem to be out-of-order too often. The bank is in a busy location and the teller lines tend to be long. The "new account" service was poor on the one occasion I waited for it. I was helped only after waiting 20 minutes, just to be informed that the bank manager (who was the only one who could help with the transaction I needed) was at lunch and would not be back for probably 30 minutes.

PROS: drive-up ATM
CONS: slow service

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Chase Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Chase Bank, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review